--- title: "Requiply 1.3.1: Client Portal, Sales, Partial Returns and a Cleaner Workspace | Requiply" canonical_url: "https://requiply.com/blog/1-3-1-release-notes" last_updated: 2026-09-30 locale: en meta: description: "Requiply 1.3.1 collects everything shipped since 1.3.0: a client portal with customer accounts and an AI booking assistant, sales of consumables with stock tracking, partial returns with damaged and lost units, statuses you fully own, a cleaner workspace with a configurable menu, and booking changes in the mobile app." "og:description": "Requiply 1.3.1 collects everything shipped since 1.3.0: a client portal with customer accounts and an AI booking assistant, sales of consumables with stock tracking, partial returns with damaged and lost units, statuses you fully own, a cleaner workspace with a configurable menu, and booking changes in the mobile app." "og:title": "Requiply 1.3.1: Client Portal, Sales, Partial Returns and a Cleaner Workspace" "twitter:description": "Requiply 1.3.1 collects everything shipped since 1.3.0: a client portal with customer accounts and an AI booking assistant, sales of consumables with stock tracking, partial returns with damaged and lost units, statuses you fully own, a cleaner workspace with a configurable menu, and booking changes in the mobile app." "twitter:title": "Requiply 1.3.1: Client Portal, Sales, Partial Returns and a Cleaner Workspace" --- ![Requiply 1.3.1: Client Portal, Sales, Partial Returns and a Cleaner Workspace](https://requiply.com/.netlify/images?w=10&h=10&fm=webp&q=50&blur=3&url=%2Fblog%2Freleases%2F1-3-1%2Fcover.png) ## What's New in Requiply 1.3.1? 1.3.0 brought the phone and the calendar into Requiply. 1.3.1 opens it up to your clients and to the shelf behind the counter. Clients now have a portal of their own where they book, sign in and follow their rentals. The memory cards and batteries you sell next to every rental finally have a place in the system. The rest of the release is about the moments after a booking is made, when a client adds a service, keeps a cable for two more days or brings a microphone back broken. --- ## 1. A Client Portal for Your Customers portal.requiply.com/stalford-studio-en/items ![The Stalford Studio client portal on a laptop: step 1 of 2, Choose your items, with category chips, item cards with photos, prices per day and stock counts](https://requiply.com/.netlify/images?w=1728&fm=webp&url=%2Fblog%2Freleases%2F1-3-1%2Fportal-en.png) 09:41 ![The portal account on a phone: Your bookings with booking #20, its status, total and View and Cancel buttons](https://requiply.com/.netlify/images?w=600&fm=webp&url=%2Fblog%2Freleases%2F1-3-1%2Fportal-phone-account-en.png) 09:41 ![The portal booking assistant on a phone answering Is anything free next Saturday with a list of available items](https://requiply.com/.netlify/images?w=600&fm=webp&url=%2Fblog%2Freleases%2F1-3-1%2Fportal-phone-chat-en.png) *Clients pick items or dates and book in two steps. Signed in, they follow their bookings, and the assistant answers questions about what is free.* The booking page has grown into a client portal at `portal.requiply.com/`. It is a separate site made for your customers, so you share one link and bookings arrive in Requiply complete, with the stock held and the payment taken if you ask for one. Clients start from items or from dates, and only ever see times inside your working hours Sign in with a one-time code by email, with no password to forget and nothing for your team to reset The account lists upcoming and past bookings with a progress bar built from your own statuses, lets clients pay an outstanding balance and keeps their details up to date Clients can cancel a booking before pickup when you allow it, and you choose the status a cancellation moves to An optional AI assistant answers catalog, availability and price questions and files a booking request, and signed-in clients keep their chat history Brand color, corner style, logos and a browser tab icon, with a live phone preview while you edit under Booking Page → Edit Bookings made in the portal are marked with the **Client portal** origin, and a new column on the clients list shows who already has a portal account. The [knowledge base](https://requiply.gitbook.io/requiply-docs/client-portal) covers every setting. --- ## 2. Sell Items, Not Just Rent Them app.requiply.com/sales/add ![The New sale page: batteries and an SD card selected, a barcode scan field, pay in person, a client picked, and the Sale preview with the items, margin and total to pay](https://requiply.com/.netlify/images?w=1728&fm=webp&url=%2Fblog%2Freleases%2F1-3-1%2Fsales-en.png) ![The New sale page: batteries and an SD card selected, a barcode scan field, pay in person, a client picked, and the Sale preview with the items, margin and total to pay](https://requiply.com/.netlify/images?w=600&fm=webp&url=%2Fblog%2Freleases%2F1-3-1%2Fsale-phone-en.png) *A counter sale in the web app, with the margin (highlighted) visible to stock managers only. In the mobile app, a product for sale shows its stock, margin, barcode and history.* Almost every rental desk also sells a few things: memory cards, batteries, gaffer tape, a spare windscreen. Until now those sales lived in a notebook or a separate till. On the Advanced plan, switch on **Sales** under Settings → Features and they become part of Requiply. Add products as Equipment for sale: a stock count instead of units, a net cost and the manufacturer barcode Sell over the counter from Sales → New sale, pay in person or send a payment link, and an unpaid sale with a client counts as their debt Scan the barcode on the package to add a product (with code scanning switched on) Record deliveries, write-offs and stock counts, and see stock history, units sold per month and margin on the product page Return sold items with a refund amount and a Back to stock choice Three new permissions keep roles apart: view sales, sell items and manage stock, and only stock managers see purchase prices ### Sell on a Booking ![The Sold items field on booking #20: batteries and an SD card with client price and profit, a Combined invoice tag and a link to Sale #1](https://requiply.com/.netlify/images?url=%2Fblog%2Freleases%2F1-3-1%2Fsold-items-en.png) A client picking up a camera kit usually needs a card and batteries too. Add them while creating the booking, or later with **Sell items** from the booking's actions. They appear in a **Sold items** field and are paid together with the rental in one invoice. Client discounts and booking adjustments never touch sold items, cancelling the booking puts its stock back, and the PDF invoice prints them in a block of their own. Sales are part of the Advanced plan and work in the mobile app, in the public API and through the MCP connection for Claude and ChatGPT. --- ## 3. A Cleaner Workspace app.requiply.com/reservations/manage ![The bookings list in the new layout: navigation on the background, the table in one rounded card, and a client hover card with contacts and recent bookings](https://requiply.com/.netlify/images?w=1728&fm=webp&url=%2Fblog%2Freleases%2F1-3-1%2Fworkspace-en.png) *The page sits in one card, the navigation around it, and a client's details open on hover.* Requiply got lighter. The navigation now sits on the background and every page lives in one rounded card, so the screen shows your work rather than frames around it. Settings opens its own menu card next to the page, with new icons for every section Reorder and hide sidebar sections and pages for yourself on your account page, or set a layout for a whole permission group On phones and tablets the sidebar starts collapsed, and your own choice is remembered Bookings, inventory, clients and sales tables load page by page from the server, with search and filter chips, so large lists open instantly Hover a client's name to see their phone, email, quick contact buttons and last five bookings A New booking button now sits on the bookings table ![The Menu layout editor on the account page: Home, Reporting, Inventory, Sales, Services and Clients sections with drag handles, the Services section hidden](https://requiply.com/.netlify/images?url=%2Fblog%2Freleases%2F1-3-1%2Fmenu-layout-en.png) --- ## 4. Change a Booking After It Is Made ![Edit booking cost adjustment for booking #22 with Percentage selected and -10%, the reason Returning client, 10% off, and the preview where the percentage adjustment takes $73.80 off](https://requiply.com/.netlify/images?url=%2Fblog%2Freleases%2F1-3-1%2Fadjustment-en.png) The chargeable period adjustment from 1.3.0 is now a full **booking cost adjustment**. Charge fewer or more days, take a percentage off or add a fixed amount, and the reason is printed on the invoice. Three adjustment types, periods, percentage and amount, each switched on separately under Features Edit services adds or removes services, and changes the price of services priced on request Editing items moves the total by the difference, so an agreed price stays the price you agreed Changing dates, items or services needs the Allow booking management permission ### Only the Actions That Still Make Sense app.requiply.com/reservation/20 ![The actions menu of booking #20 with Edit dates, Edit items, Edit services, Sell items, Return items, Edit additional fields, Send email, Comments and Delete, next to the same actions on the phone](https://requiply.com/.netlify/images?w=1728&fm=webp&url=%2Fblog%2Freleases%2F1-3-1%2Factions-en.png) ![The actions menu of booking #20 with Edit dates, Edit items, Edit services, Sell items, Return items, Edit additional fields, Send email, Comments and Delete, next to the same actions on the phone](https://requiply.com/.netlify/images?w=600&fm=webp&url=%2Fblog%2Freleases%2F1-3-1%2Factions-phone-en.png) *The web app and the mobile app show the same actions, decided in one place.* A booking that is already out cannot swap its camera, and a cancelled one cannot change anything. The actions menu now shows only what the booking still accepts, in the web app and on the phone alike: | Booking | Dates | Items | Services | | --- | --- | --- | --- | | Not picked up yet | Yes | Yes | Yes | | Picked up | Yes | No | Yes | | Completed | Yes | No | No | | Cancelled | No | No | No | Additional fields, comments, emails and exports stay available at every stage. --- ## 5. Returns That Do Not Go to Plan ![Units not checked dialog on the return checklist of booking #24: four units, each with a choice of Still with the client, Returned damaged or Lost](https://requiply.com/.netlify/images?url=%2Fblog%2Freleases%2F1-3-1%2Freturn-outcomes-en.png) A return checklist used to assume everything came back. Now, when some units are left unchecked, Requiply asks what happened to each of them. Still with the client: the unit keeps holding its availability until it comes back, and the booking shows how many units are still out Returned damaged: the unit goes to maintenance with a comment and photos Lost: the unit gets the Lost status and leaves availability, and Mark as found brings it back Returned units are free for the next booking right away Return remaining units finishes the job later, and Change dates in return mode moves only the return and prices only what is still out ![Booking #24 with the banner 4 units are still with the client, expected back on September 30 at 06:00 PM, and a Return remaining units button](https://requiply.com/.netlify/images?url=%2Fblog%2Freleases%2F1-3-1%2Fstill-out-en.png) Shortages are now visible before they hurt. Putting a unit on maintenance lists the bookings that will be short without it, a booking warns when some of its items cannot be handed over, and **Auto-assign remaining** on the pickup checklist explains which units are out of service. --- ## 6. Statuses and Booking Rules That Fit Your Business ![The Booking statuses graph with Request, New, Confirmed, Ready for Pickup, In Progress, Completed and Cancelled, connected by arrows](https://requiply.com/.netlify/images?url=%2Fblog%2Freleases%2F1-3-1%2Fstatuses-en.png) Built-in statuses are gone. Every organization now owns all of its statuses and can rename, recolor or delete any of them. New organizations start with seven, in their own language. Choose the default status for bookings your team creates and the status for requests from the portal, AI assistants and the API Each status carries a lifecycle, active, completed or cancelled, and an optional pickup or return checklist Start from items or Start from dates sets how the booking form opens, on the web and in the mobile app A new date picker style, Inline dates with typed times, lets staff type any time to the minute A new booking calendar on the web and in the mobile app, faster and with range selection Day counting follows your organization's clock, so a clock change never adds a day to the price --- ## 7. Employees and Subcontractors The Employees page became **Employees and subcontractors**. Next to your team you can now add the stage crews, drivers and freelancers you hire. Each profile is an Employee or a Subcontractor, with a photo or logo and a fixed, hourly or percentage rate A detail page shows the services and tasks a person was assigned and what they earned Profiles with history cannot be deleted by accident, and the page tells you what still depends on them Inventory tasks can carry a payout, so repair work is counted too --- ## 8. In the Mobile App ![The inventory list in the iOS app with products for sale: stock counts and For sale tags next to rental equipment priced per day](https://requiply.com/.netlify/images?w=600&fm=webp&url=%2Fblog%2Freleases%2F1-3-1%2Fmobile-sales-en.png) ![A product for sale in the iOS app: SanDisk SD card with price, stock, barcode, net cost, margin, units sold in 30 days and stock history](https://requiply.com/.netlify/images?w=600&fm=webp&url=%2Fblog%2Freleases%2F1-3-1%2Fmobile-sale-items-en.png) ![Edit booking items in the iOS app: the items of a booking with quantity steppers and an Add items search below](https://requiply.com/.netlify/images?w=600&fm=webp&url=%2Fblog%2Freleases%2F1-3-1%2Fmobile-edit-items-en.png) *Products for sale and item changes on iOS. The Android app has the same features.* A Sales tab: sell with the scanner or by code, check stock and take payment Sell items and return sold items on a booking Edit booking items and services on the go, with the same availability check as the web app A new booking calendar with range selection Return checklists ask about units still out, damaged or lost Forgot password on the login screen, with a reset link that works on any device Chat-style comments, native search fields and text that follows your phone's size setting The Android app is now on Google Play. Read [the launch post](https://requiply.com/blog/requiply-android-app) for everything it can do. [Get it on Google Play](https://play.google.com/store/apps/details?id=com.requiply.app) [Download on the App Store](https://apps.apple.com/au/app/requiply/id6760997588) --- ## 9. Smaller Improvements An Origin column shows where each booking came from: web, mobile, client portal, AI or API Subrented items carry your margin on the base price only, so their pricing tiers are no longer marked up The Requiply Assistant shows knowledge base screenshots in its how-to answers Password reset emails arrive in your language, and their links work on any device The full refund dialog shows what was captured, what went to rent and deposit, and what was already refunded The public API and MCP can list sale items, record sales and add sold items to bookings --- ## Frequently Asked Questions ### What happens to my old booking page link? Share the new address, portal.requiply.com followed by your web URL code from Organization info. The portal takes its catalog, prices, working hours and payment methods from the settings you already have, so there is nothing to set up twice. ### Which plan do I need for Sales? Sales are available on the Advanced plan. Switch them on under Settings, Features, then turn on the Sales permissions for the groups that need them. To scan barcodes, switch on code scanning as well. ### Will client discounts apply to sold items? No. Sold items are charged at their own price. Client discounts and booking cost adjustments apply to the rental only. ### I renamed nothing. Will my statuses change? No. Your statuses keep their names, colors and transitions. The difference is that all of them now belong to your organization, so you can edit or remove any of them. ### A client kept one unit longer. Does the booking stay open? Yes. Confirm the return with the unit marked Still with the client. The booking shows how many units are still out, the unit keeps holding availability, and Return remaining units completes the return when it comes back. --- ## What's Next? With the portal live, your clients can reach you without a phone call, and with sales in place the whole counter lives in one system. Tell us what should come next. --- **Have questions or suggestions?** Write to us at `info@requiply.com`. We would like to hear what you sell next to your rentals and how the portal works for your clients. **Tags** - Requiply version - requiply - client portal - online booking - sales - stock - partial returns - booking statuses - booking cost adjustment - subcontractors - mobile app - rental software ## Sitemap See the full [sitemap](/sitemap.md) for all pages.