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edit pricing tier group","\u002Fen\u002Fguides\u002Fsettings\u002Fpricing\u002Fpricing-tiers\u002Fadd-or-edit","en\u002F01.guides\u002F12.settings\u002F03.pricing\u002F01.pricing-tiers\u002F01.add-or-edit",{"title":566,"icon":103,"path":567,"stem":568,"children":569},"Pricing discounts","\u002Fen\u002Fguides\u002Fsettings\u002Fpricing\u002Fpricing-discounts","en\u002F01.guides\u002F12.settings\u002F03.pricing\u002F02.pricing-discounts\u002Findex",[570,571],{"title":48,"path":567,"stem":568,"icon":103},{"title":572,"path":573,"stem":574,"icon":103},"Add or edit pricing discount","\u002Fen\u002Fguides\u002Fsettings\u002Fpricing\u002Fpricing-discounts\u002Fadd-or-edit","en\u002F01.guides\u002F12.settings\u002F03.pricing\u002F02.pricing-discounts\u002F01.add-or-edit",{"title":576,"icon":43,"path":577,"stem":578,"children":579},"Bookings","\u002Fen\u002Fguides\u002Fsettings\u002Fbookings","en\u002F01.guides\u002F12.settings\u002F04.bookings\u002Findex",[580,581,586,591,596],{"title":48,"path":577,"stem":578,"icon":43},{"title":582,"path":583,"stem":584,"icon":585},"Booking statuses","\u002Fen\u002Fguides\u002Fsettings\u002Fbookings\u002Fstatuses","en\u002F01.guides\u002F12.settings\u002F04.bookings\u002F01.statuses","i-rq-set-status",{"title":587,"path":588,"stem":589,"icon":590},"Booking creation","\u002Fen\u002Fguides\u002Fsettings\u002Fbookings\u002Fbooking-creation","en\u002F01.guides\u002F12.settings\u002F04.bookings\u002F02.booking-creation","i-rq-set-calendar-plus",{"title":592,"path":593,"stem":594,"icon":595},"Booking duration","\u002Fen\u002Fguides\u002Fsettings\u002Fbookings\u002Fbooking-duration","en\u002F01.guides\u002F12.settings\u002F04.bookings\u002F03.booking-duration","i-rq-set-clock",{"title":597,"path":598,"stem":599,"icon":233},"Deposits","\u002Fen\u002Fguides\u002Fsettings\u002Fbookings\u002Fdeposits","en\u002F01.guides\u002F12.settings\u002F04.bookings\u002F04.deposits",{"title":48,"path":601,"stem":602,"icon":93},"\u002Fen\u002Fguides\u002Fsettings\u002Finventory","en\u002F01.guides\u002F12.settings\u002F05.inventory",{"title":604,"icon":605,"path":606,"stem":607,"children":608},"Fields","i-rq-set-field","\u002Fen\u002Fguides\u002Fsettings\u002Ffields","en\u002F01.guides\u002F12.settings\u002F06.fields\u002Findex",[609,610,614,619,624],{"title":48,"path":606,"stem":607,"icon":605},{"title":611,"path":612,"stem":613,"icon":605},"Entity fields","\u002Fen\u002Fguides\u002Fsettings\u002Ffields\u002Fentity-fields","en\u002F01.guides\u002F12.settings\u002F06.fields\u002F01.entity-fields",{"title":615,"path":616,"stem":617,"icon":618},"Level configurations","\u002Fen\u002Fguides\u002Fsettings\u002Ffields\u002Flevel-configurations","en\u002F01.guides\u002F12.settings\u002F06.fields\u002F02.level-configurations","i-rq-set-level-tabs",{"title":620,"path":621,"stem":622,"icon":623},"Table column layout","\u002Fen\u002Fguides\u002Fsettings\u002Ffields\u002Ftable-columns","en\u002F01.guides\u002F12.settings\u002F06.fields\u002F03.table-columns","i-rq-set-table",{"title":625,"path":626,"stem":627,"icon":628},"Detail page fields","\u002Fen\u002Fguides\u002Fsettings\u002Ffields\u002Fdetail-page-fields","en\u002F01.guides\u002F12.settings\u002F06.fields\u002F04.detail-page-fields","i-rq-set-detail-page",{"title":630,"path":631,"stem":632,"icon":633},"Sidebar menu 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MCP","i-rq-set-mcp","\u002Fen\u002Fai\u002Fmcp","en\u002F02.ai\u002F02.mcp\u002Findex",[650,651,655,660,664],{"title":48,"path":647,"stem":648,"icon":646},{"title":652,"path":653,"stem":654,"icon":524},"Connecting","\u002Fen\u002Fai\u002Fmcp\u002Fconnecting","en\u002F02.ai\u002F02.mcp\u002F01.connecting",{"title":656,"path":657,"stem":658,"icon":659},"Tools","\u002Fen\u002Fai\u002Fmcp\u002Ftools","en\u002F02.ai\u002F02.mcp\u002F02.tools","i-prime-wrench",{"title":661,"path":662,"stem":663,"icon":393},"Use cases","\u002Fen\u002Fai\u002Fmcp\u002Fuse-cases","en\u002F02.ai\u002F02.mcp\u002F03.use-cases",{"title":665,"path":666,"stem":667,"icon":668},"Troubleshooting","\u002Fen\u002Fai\u002Fmcp\u002Ftroubleshooting","en\u002F02.ai\u002F02.mcp\u002F04.troubleshooting","i-prime-question-circle",{"title":670,"path":671,"stem":672,"icon":673},"AI usage","\u002Fen\u002Fai\u002Fai-usage","en\u002F02.ai\u002F03.ai-usage","i-rq-set-gauge",{"title":675,"icon":358,"path":676,"stem":677,"children":678,"page":40},"Developers","\u002Fen\u002Fdevelopers","en\u002F03.developers",[679,682,687,738,743],{"title":48,"path":680,"stem":681,"icon":358},"\u002Fen\u002Fdevelopers\u002Foverview","en\u002F03.developers\u002F00.overview",{"title":683,"path":684,"stem":685,"icon":686},"Authentication and API Keys","\u002Fen\u002Fdevelopers\u002Fauthentication-and-api-keys","en\u002F03.developers\u002F01.authentication-and-api-keys","i-rq-set-key",{"title":688,"icon":358,"path":689,"stem":690,"children":691},"TypeScript SDK","\u002Fen\u002Fdevelopers\u002Ftypescript-sdk","en\u002F03.developers\u002F02.typescript-sdk\u002Findex",[692,693,697,701,705,709,713,717,721,724,727,731,735],{"title":48,"path":689,"stem":690,"icon":358},{"title":694,"path":695,"stem":696,"icon":358},"Installation","\u002Fen\u002Fdevelopers\u002Ftypescript-sdk\u002Finstallation","en\u002F03.developers\u002F02.typescript-sdk\u002F01.installation",{"title":698,"path":699,"stem":700,"icon":358},"Quick Start","\u002Fen\u002Fdevelopers\u002Ftypescript-sdk\u002Fquick-start","en\u002F03.developers\u002F02.typescript-sdk\u002F02.quick-start",{"title":702,"path":703,"stem":704,"icon":358},"Browser and Server Usage","\u002Fen\u002Fdevelopers\u002Ftypescript-sdk\u002Fbrowser-and-server-usage","en\u002F03.developers\u002F02.typescript-sdk\u002F03.browser-and-server-usage",{"title":706,"path":707,"stem":708,"icon":358},"Error Handling","\u002Fen\u002Fdevelopers\u002Ftypescript-sdk\u002Ferror-handling","en\u002F03.developers\u002F02.typescript-sdk\u002F04.error-handling",{"title":710,"path":711,"stem":712,"icon":358},"Request Options","\u002Fen\u002Fdevelopers\u002Ftypescript-sdk\u002Frequest-options","en\u002F03.developers\u002F02.typescript-sdk\u002F05.request-options",{"title":714,"path":715,"stem":716,"icon":358},"Inventory and Categories","\u002Fen\u002Fdevelopers\u002Ftypescript-sdk\u002Finventory-and-categories","en\u002F03.developers\u002F02.typescript-sdk\u002F06.inventory-and-categories",{"title":718,"path":719,"stem":720,"icon":358},"Availability and Pricing","\u002Fen\u002Fdevelopers\u002Ftypescript-sdk\u002Favailability-and-pricing","en\u002F03.developers\u002F02.typescript-sdk\u002F07.availability-and-pricing",{"title":576,"path":722,"stem":723,"icon":358},"\u002Fen\u002Fdevelopers\u002Ftypescript-sdk\u002Fbookings","en\u002F03.developers\u002F02.typescript-sdk\u002F08.bookings",{"title":210,"path":725,"stem":726,"icon":358},"\u002Fen\u002Fdevelopers\u002Ftypescript-sdk\u002Fclients","en\u002F03.developers\u002F02.typescript-sdk\u002F09.clients",{"title":728,"path":729,"stem":730,"icon":358},"Sales and Goods for Sale","\u002Fen\u002Fdevelopers\u002Ftypescript-sdk\u002Fsales","en\u002F03.developers\u002F02.typescript-sdk\u002F10.sales",{"title":732,"path":733,"stem":734,"icon":358},"Organization","\u002Fen\u002Fdevelopers\u002Ftypescript-sdk\u002Forganization","en\u002F03.developers\u002F02.typescript-sdk\u002F11.organization",{"title":310,"path":736,"stem":737,"icon":358},"\u002Fen\u002Fdevelopers\u002Ftypescript-sdk\u002Freports","en\u002F03.developers\u002F02.typescript-sdk\u002F12.reports",{"title":739,"path":740,"stem":741,"icon":742},"REST API Reference","\u002Fen\u002Fdevelopers\u002Fapi-reference","en\u002F03.developers\u002F03.api-reference","i-prime-server",{"title":744,"path":745,"stem":746,"icon":6},"Examples","\u002Fen\u002Fdevelopers\u002Fexamples","en\u002F03.developers\u002F04.examples",{"id":748,"title":277,"body":749,"description":2170,"extension":2171,"links":2172,"meta":2173,"navigation":2180,"path":278,"seo":2181,"stem":279,"__hash__":2182},"docs_en\u002Fen\u002F01.guides\u002F06.conversations\u002F04.comments.md",{"type":750,"value":751,"toc":2130},"minimark",[752,763,778,785,798,801,806,809,822,834,836,840,864,866,870,873,876,1007,1009,1013,1016,1136,1139,1141,1145,1148,1153,1163,1168,1188,1193,1245,1247,1251,1254,1259,1262,1279,1283,1286,1303,1307,1314,1331,1333,1337,1343,1345,1349,1353,1356,1359,1363,1388,1397,1401,1407,1442,1448,1455,1458,1462,1482,1486,1496,1498,1502,1507,1544,1551,1587,1600,1603,1606,1610,1633,1638,1648,1652,1665,1676,1680,1683,1690,1733,1784,1786,1790,1793,1837,1840,1863,1865,1869,1978,1980,1984,1988,1997,2001,2004,2008,2014,2018,2021,2025,2035,2039,2042,2044,2048,2056,2063,2070,2081,2092,2099,2109,2116,2123],[753,754,755,758,759,762],"p",{},[756,757,277],"strong",{}," in Requiply are how staff capture context, maintenance notes, expenses, and history against the things they manage day to day. Although the comments drawer looks like a simple chat panel, it is actually a single shared feature that's reused across ",[756,760,761],{},"items, activities (tasks), bookings, and clients",", backed by one drawer component, one data composable, and one underlying table.",[753,764,765,766,769,770,773,774,777],{},"You won't find comments under their own menu entry. They surface inside the pages where they're relevant — for example, ",[756,767,768],{},"Inventory → Manage"," (per item), ",[756,771,772],{},"Inventory → Tasks"," (per activity), and the ",[756,775,776],{},"Booking detail"," view.",[753,779,780],{},[781,782],"img",{"alt":783,"src":784},"Comments drawer on an inventory item","\u002Fassets\u002Fcomments\u002Fcomments-en.png",[786,787,788],"blockquote",{},[753,789,790,793,794,797],{},[756,791,792],{},"Note:"," The composer in the drawer always posts ",[756,795,796],{},"internal"," comments (staff-only). System events and expenses become comments too, but they are written by the app itself, not by users typing into the composer.",[799,800],"hr",{},[802,803,805],"h2",{"id":804},"why-comments-matter","Why comments matter",[753,807,808],{},"Comments are the connective tissue between staff conversations, automated events, and money spent on a specific entity. Because they all live in the same timeline:",[810,811,812,816,819],"ul",{},[813,814,815],"li",{},"A unit's full history — notes, maintenance activities, status changes, and expenses — can be reviewed in one place.",[813,817,818],{},"Bookings gather staff context (questions, special requests, internal flags) without polluting customer-facing fields.",[813,820,821],{},"Activities (such as maintenance tasks) keep their commentary and receipts attached to the work record itself, not in a separate log.",[753,823,824,825,829,830,833],{},"This is also why expenses, status events, and free-form notes look visually distinct in the drawer but live in the same list — they are all comments with different ",[826,827,828],"code",{},"type"," and ",[826,831,832],{},"expense"," values.",[799,835],{},[802,837,839],{"id":838},"who-can-use-comments","Who can use comments",[810,841,842,848,851,861],{},[813,843,844,845,847],{},"Anyone who can reach the host page can read and post comments there. There is no separate ",[756,846,277],{}," permission.",[813,849,850],{},"Posts are authored by the currently signed-in user. The author's name and avatar are resolved against the organization's user list.",[813,852,853,854,856,857,860],{},"Posts from the composer are saved as ",[756,855,796],{}," comments (staff-only). The data model also supports ",[756,858,859],{},"customer-visible"," comments, but the in-drawer composer does not produce them — those would come from other flows.",[813,862,863],{},"The drawer cannot be dismissed while a comment is being sent, to avoid losing in-flight content.",[799,865],{},[802,867,869],{"id":868},"what-a-comment-actually-is","What a comment actually is",[753,871,872],{},"Every comment in Requiply has the same shape regardless of where it appears.",[753,874,875],{},"Key fields on a comment:",[810,877,878,906,937,943,953,959,969,982,993],{},[813,879,880,883,884,887,888,891,892,895,896,895,899,895,902,905],{},[756,881,882],{},"Entity link"," — ",[826,885,886],{},"entityId"," plus ",[826,889,890],{},"entityType"," (one of ",[826,893,894],{},"Item",", ",[826,897,898],{},"Activity",[826,900,901],{},"Reservation",[826,903,904],{},"Client",").",[813,907,908,911,912],{},[756,909,910],{},"Type"," — one of:\n",[810,913,914,920,926],{},[813,915,916,919],{},[756,917,918],{},"Internal"," — staff-only. This is what the composer always produces.",[813,921,922,925],{},[756,923,924],{},"CustomerVisible"," — intended to be shown to the customer. Defined on the model and reserved for specific flows; the in-drawer composer does not write this type.",[813,927,928,931,932,936],{},[756,929,930],{},"System"," — auto-generated entries (status changes, ",[933,934,935],"a",{"href":127},"checklist"," confirmations and unit replacements, expense records, automated notes).",[813,938,939,942],{},[756,940,941],{},"Content"," — rich text (HTML produced by the Quill editor).",[813,944,945,948,949,952],{},[756,946,947],{},"Activity link"," — optional ",[826,950,951],{},"activityId",". When set, the comment belongs to a specific activity and gets grouped under that activity's panel in the timeline.",[813,954,955,958],{},[756,956,957],{},"Expense"," — a number. When set on a System comment, the entry is rendered as an expense row and rolled up into its activity's total.",[813,960,961,964,965,968],{},[756,962,963],{},"Attachments"," — list of ",[826,966,967],{},"{ url, name, type, size }",". Images render as an in-drawer gallery with a lightbox preview and arrow-key navigation; other files render as typed download links (PDF \u002F Word \u002F Excel icons, etc.).",[813,970,971,883,974,977,978,981],{},[756,972,973],{},"Author",[826,975,976],{},"createdBy"," user id, or ",[826,979,980],{},"null"," for purely system-generated entries.",[813,983,984,987,988,992],{},[756,985,986],{},"Reply to",": the comment this one answers, when it is a reply. The reply shows a short quote of that comment above its text. Replies are not nested; they stay in the same timeline. See ",[933,989,991],{"href":990},"#replying-to-a-comment","Replying to a comment",".",[813,994,995,998,999,1002,1003,992],{},[756,996,997],{},"Mentions",": the teammates mentioned with ",[826,1000,1001],{},"@"," in the text. Each one gets a push notification, see ",[933,1004,1006],{"href":1005},"#who-gets-notified","Who gets notified",[799,1008],{},[802,1010,1012],{"id":1011},"where-comments-surface-in-the-product","Where comments surface in the product",[753,1014,1015],{},"The same drawer component is used everywhere — only the props differ.",[1017,1018,1019,1038],"table",{},[1020,1021,1022],"thead",{},[1023,1024,1025,1029,1032,1035],"tr",{},[1026,1027,1028],"th",{},"Where",[1026,1030,1031],{},"How it's opened",[1026,1033,1034],{},"Entity type",[1026,1036,1037],{},"Drawer behavior",[1039,1040,1041,1068,1092,1116],"tbody",{},[1023,1042,1043,1049,1057,1061],{},[1044,1045,1046],"td",{},[756,1047,1048],{},"Items (inventory units)",[1044,1050,1051,1053,1054,1056],{},[933,1052,768],{"href":158}," → expand item group → row actions on a unit → ",[756,1055,277],{},". Also reachable from the item detail page.",[1044,1058,1059],{},[826,1060,894],{},[1044,1062,1063,1064,1067],{},"Chronological timeline that mixes standalone comments with ",[756,1065,1066],{},"collapsible activity panels",". Each panel shows the activity's icon, type name, status, date range, total expense, and comment count.",[1023,1069,1070,1075,1082,1089],{},[1044,1071,1072],{},[756,1073,1074],{},"Activities \u002F tasks",[1044,1076,1077,1079,1080,992],{},[933,1078,772],{"href":187}," → row actions → ",[756,1081,277],{},[1044,1083,1084,1086,1087],{},[826,1085,894],{}," with an ",[826,1088,951],{},[1044,1090,1091],{},"Flat list scoped only to that activity. The header shows the activity type name (and an optional descriptor).",[1023,1093,1094,1098,1105,1109],{},[1044,1095,1096],{},[756,1097,576],{},[1044,1099,1100,1102,1103,992],{},[933,1101,776],{"href":51}," → actions → ",[756,1104,277],{},[1044,1106,1107],{},[826,1108,901],{},[1044,1110,1111,1112,1115],{},"Timeline view. A thin wrapper passes ",[826,1113,1114],{},"#\u003CreservationIdOrg>"," as the header suffix so the user knows which booking is open.",[1023,1117,1118,1122,1129,1133],{},[1044,1119,1120],{},[756,1121,210],{},[1044,1123,1124,1125,1128],{},"Available on the data model (",[826,1126,1127],{},"CommentEntityType.Client","); surfaces wherever client-scoped comments are exposed in the app.",[1044,1130,1131],{},[826,1132,904],{},[1044,1134,1135],{},"Same shared drawer.",[753,1137,1138],{},"Booking pages and inventory pages also use comments indirectly — for example, deleting an item or an activity cascades into deleting all of its comments and their attachments, so comments do not orphan.",[799,1140],{},[802,1142,1144],{"id":1143},"what-youll-see-in-the-drawer","What you'll see in the drawer",[753,1146,1147],{},"The drawer slides in from the right and is split into three regions.",[753,1149,1150],{},[756,1151,1152],{},"Header",[810,1154,1155,1160],{},[813,1156,1157,1158,992],{},"Title: ",[756,1159,277],{},[813,1161,1162],{},"Optional subtitle line — activity type name and \u002F or a short suffix such as a booking number, separated by a middle dot.",[753,1164,1165],{},[756,1166,1167],{},"Body",[810,1169,1170,1173,1181],{},[813,1171,1172],{},"A loading spinner while comments are being fetched.",[813,1174,1175,1176,1180],{},"Empty state: a centered speech-bubble icon with the text ",[1177,1178,1179],"em",{},"No comments yet",". The composer is still available — the empty state is itself the call-to-action.",[813,1182,1183,1184,1187],{},"Otherwise, a chronological list of comment rows. On items in entity mode, comments belonging to the same activity are tucked into a ",[756,1185,1186],{},"collapsible panel"," so the timeline stays scannable. Panels start collapsed each time the drawer opens.",[753,1189,1190],{},[756,1191,1192],{},"Composer (always visible)",[810,1194,1195,1201,1221,1224,1231,1242],{},[813,1196,1197,1198,992],{},"A rich-text editor with a 120px input area and the placeholder ",[1177,1199,1200],{},"Write a comment...",[813,1202,1203,1204,895,1207,895,1210,895,1213,1216,1217,1220],{},"Toolbar exposes ",[756,1205,1206],{},"bold",[756,1208,1209],{},"italic",[756,1211,1212],{},"underline",[756,1214,1215],{},"ordered list",", and an ",[756,1218,1219],{},"Attach files"," (paperclip) button. Other formatting buttons are intentionally hidden.",[813,1222,1223],{},"A row of pending attachment thumbnails above the editor, once files have been picked.",[813,1225,1226,1227,1230],{},"A floating round ",[756,1228,1229],{},"send"," button (paper-plane icon) sits in the bottom-right corner of the editor.",[813,1232,1233,1234,1237,1238,1241],{},"Send is disabled until there is at least one non-whitespace character (HTML tags and ",[826,1235,1236],{}," "," are stripped before checking) ",[756,1239,1240],{},"or"," at least one file attached.",[813,1243,1244],{},"While sending, the editor becomes read-only, the attach button is disabled, and the drawer cannot be closed.",[799,1246],{},[802,1248,1250],{"id":1249},"the-three-rendered-comment-kinds","The three rendered comment kinds",[753,1252,1253],{},"Each entry in the list is rendered in one of three styles based on its type and expense.",[1255,1256,1258],"h3",{"id":1257},"regular-comment","Regular comment",[753,1260,1261],{},"A manually written internal note.",[810,1263,1264,1267,1270,1273,1276],{},[813,1265,1266],{},"User avatar (or default icon), author name.",[813,1268,1269],{},"Formatted date with time.",[813,1271,1272],{},"HTML content (rich text from the editor).",[813,1274,1275],{},"Attachments, if any.",[813,1277,1278],{},"Light gray background, rounded container.",[1255,1280,1282],{"id":1281},"system-comment","System comment",[753,1284,1285],{},"An auto-generated event that is not an expense.",[810,1287,1288,1294,1297,1300],{},[813,1289,1290,1291,1293],{},"Info circle icon (color shifts depending on whether it has a ",[826,1292,976],{}," author or was machine-generated).",[813,1295,1296],{},"Italic HTML content.",[813,1298,1299],{},"Relative timestamp with a full date tooltip.",[813,1301,1302],{},"Smaller user line at the end.",[1255,1304,1306],{"id":1305},"expense-comment","Expense comment",[753,1308,1309,1310,1313],{},"A System comment with ",[826,1311,1312],{},"expense > 0"," — see Expenses below.",[810,1315,1316,1319,1322,1325,1328],{},[813,1317,1318],{},"Amber receipt icon badge.",[813,1320,1321],{},"Bold expense amount formatted in the organization's currency.",[813,1323,1324],{},"Optional description line and attachments (typically receipts).",[813,1326,1327],{},"Author and date.",[813,1329,1330],{},"Amber accent styling so expenses stand out in the timeline.",[799,1332],{},[802,1334,1336],{"id":1335},"empty-state","Empty state",[753,1338,1339,1340,1342],{},"There is no list to be empty in the traditional sense — the drawer is always available with the composer at the bottom. When there are no comments yet, the body shows the speech-bubble icon and ",[1177,1341,1179],{},", and the composer remains ready to use. Posting the first comment is the implicit call-to-action.",[799,1344],{},[802,1346,1348],{"id":1347},"main-actions","Main actions",[1255,1350,1352],{"id":1351},"reading-the-timeline","Reading the timeline",[753,1354,1355],{},"Comments are sorted oldest to newest. On items in entity mode, comments belonging to an activity are folded into a collapsible panel that appears at the position of its first comment. Click the header to expand or collapse.",[753,1357,1358],{},"The drawer auto-scrolls to the bottom on open and after sending, so the latest activity is in view by default.",[1255,1360,1362],{"id":1361},"posting-a-comment","Posting a comment",[1364,1365,1366,1369,1372,1375,1378,1381],"ol",{},[813,1367,1368],{},"Type into the editor at the bottom. Use the toolbar for basic formatting if needed.",[813,1370,1371],{},"Optionally attach files with the paperclip button (see below).",[813,1373,1374],{},"The send button enables as soon as there is non-whitespace content or at least one attachment.",[813,1376,1377],{},"Click send. The drawer locks (no close, editor read-only, spinner on the button).",[813,1379,1380],{},"On success the new comment is appended, the editor and the attachment row are cleared, and the view scrolls to the bottom.",[813,1382,1383,1384,1387],{},"On failure a toast appears (",[1177,1385,1386],{},"Failed to send comment",") and the editor content is preserved so the user can retry.",[753,1389,1390,1391,1393,1394,992],{},"A comment posted this way is ",[756,1392,918],{},", authored by the current user, scoped to the entity (and to the activity if one was selected), and has no expense. It is linked to another comment only when you post it as a ",[933,1395,1396],{"href":990},"reply",[1255,1398,1400],{"id":1399},"attaching-files-to-a-comment","Attaching files to a comment",[753,1402,1403,1404,1406],{},"The ",[756,1405,1219],{}," (paperclip) button in the editor toolbar opens the system file picker; multiple files can be selected at once, and the picker can be used repeatedly to build up the list.",[810,1408,1409,1416,1422,1429,1436,1439],{},[813,1410,1411,1412,1415],{},"Selected files appear as a row of thumbnails above the editor. Images show a preview; other files show a file icon with the truncated filename. Each has a small ",[756,1413,1414],{},"×"," to remove it before sending.",[813,1417,1418,1421],{},[756,1419,1420],{},"Up to 10 files per comment, 25 MB per file."," Any file type is accepted.",[813,1423,1424,1425,1428],{},"Files upload when you press send, not when you pick them. If the upload fails, a ",[1177,1426,1427],{},"Failed to upload attachments"," toast appears and nothing is posted — the comment and its pending files stay in the composer so you can retry.",[813,1430,1431,1432,1435],{},"A comment can be ",[756,1433,1434],{},"attachments only",", with no text at all. This is the quick way to drop a photo of damaged gear into an item's history.",[813,1437,1438],{},"Once posted, images render as an in-drawer gallery with a lightbox and arrow-key navigation; other files render as typed download links.",[813,1440,1441],{},"Closing and reopening the drawer clears any pending files that were never sent.",[753,1443,1444],{},[781,1445],{"alt":1446,"src":1447},"Comments drawer on a booking, showing a posted PDF attachment and the paperclip button in the composer toolbar","\u002Fassets\u002Fcomments\u002Fcomposer-attachments.png",[753,1449,1450,1451,1454],{},"Above, the drawer is open on booking #19. Two System entries record the status progression, followed by an internal note whose attached ",[826,1452,1453],{},"Scan Pass.pdf"," renders as a typed download link. The paperclip sits at the right-hand end of the composer toolbar, after the list button.",[753,1456,1457],{},"Attachments are stored per organization and are deleted along with the comment when its parent item or activity is removed.",[1255,1459,1461],{"id":1460},"adding-an-expense","Adding an expense",[753,1463,1464,1465,1468,1469,1472,1473,1475,1476,1478,1479,1481],{},"Expenses are written ",[1177,1466,1467],{},"as comments",", but not from the comment composer — the composer cannot set an amount. From an activity's actions, the ",[756,1470,1471],{},"Add Expense"," dialog collects an amount, an optional description, and any receipt attachments, uploads files to storage, then creates a ",[756,1474,930],{}," comment with ",[826,1477,832],{}," set and ",[826,1480,951],{}," linked, and increments the activity's running total. The new entry shows up in the same timeline as an expense comment.",[1255,1483,1485],{"id":1484},"editing-or-deleting","Editing or deleting",[753,1487,1488,1489,1492,1493,1495],{},"The drawer has no edit or delete controls. Treat the timeline as ",[756,1490,1491],{},"append-only",": post a follow-up comment, or ",[933,1494,1396],{"href":990}," to the one that needs correcting. The data layer does expose update and delete operations, but those are only used internally for cleanup (for example, cascading deletes when an item or activity is removed).",[799,1497],{},[802,1499,1501],{"id":1500},"mentioning-a-teammate","Mentioning a teammate",[753,1503,1504,1505,992],{},"Mention a colleague to make sure they read a comment. Each person you mention gets a push notification on their phone, see ",[933,1506,1006],{"href":1005},[1364,1508,1509,1515,1522],{},[813,1510,1511,1512,1514],{},"In the composer, type ",[826,1513,1001],{}," at the start of the comment, after a space, or after an opening bracket.",[813,1516,1517,1518,1521],{},"Keep typing the person's name. A list of up to ",[756,1519,1520],{},"6"," teammates opens above the composer, best match first. You can type up to two words, so a first name and a surname narrow it down together.",[813,1523,1524,1525,829,1528,1531,1532,1535,1536,1539,1540,1543],{},"Pick a person with the mouse, or move with ",[756,1526,1527],{},"↑",[756,1529,1530],{},"↓"," and press ",[756,1533,1534],{},"Enter"," or ",[756,1537,1538],{},"Tab",". ",[756,1541,1542],{},"Esc"," closes the list and leaves what you typed as plain text.",[753,1545,1546,1547,1550],{},"The mention is inserted as ",[1177,1548,1549],{},"@First Last"," in the accent color, followed by a space.",[810,1552,1553,1559,1572,1581],{},[813,1554,1555,1558],{},[756,1556,1557],{},"Who you can mention:"," any current member of your organization except yourself. Clients cannot be mentioned.",[813,1560,1561,1564,1565,1568,1569,992],{},[756,1562,1563],{},"How matching works:"," the typed words are compared with the start of the first name, the surname, and the email address. Capital letters and accents do not matter, so ",[1177,1566,1567],{},"@ole"," finds ",[1177,1570,1571],{},"Olena",[813,1573,1574,1577,1578,992],{},[756,1575,1576],{},"Members without a name"," are mentioned by the part of their email before the @, for example ",[1177,1579,1580],{},"@j.smith",[813,1582,1583,1586],{},[756,1584,1585],{},"The mobile app"," offers the same suggestion list in its comment composer.",[1588,1589,1590,1594],"figure",{},[781,1591],{"src":1592,"alt":1593},"\u002Fassets\u002Fcomments\u002Fmention-and-reply.png","The Comments drawer on a booking in the web app. The timeline shows a reply with a quote block of the original comment, its author name and the first lines of its text. In the composer at the bottom, an @ followed by the first letters of a name has opened the mention suggestion list, with each teammate's avatar, name and email, and the first match highlighted.",[1595,1596,1597],"figcaption",{},[753,1598,1599],{},"A posted reply with its quote, and the mention list opened by typing @ in the composer.",[802,1601,991],{"id":1602},"replying-to-a-comment",[753,1604,1605],{},"A reply quotes the comment it answers, so a busy timeline stays easy to follow. Replies are not nested: the reply is added at the bottom of the same timeline, like any other comment.",[1255,1607,1609],{"id":1608},"in-the-web-app","In the web app",[1364,1611,1612,1619,1630],{},[813,1613,1614,1615,1618],{},"Hover over a colleague's comment. A ",[756,1616,1617],{},"Reply"," button with a reply icon appears in its top-right corner. On touch screens it is always visible.",[813,1620,1621,1622,1625,1626,1629],{},"Click it. A banner above the editor shows the author and the first line of their comment. The ",[756,1623,1624],{},"X"," on the banner (",[756,1627,1628],{},"Cancel reply",") drops the reply and keeps what you typed.",[813,1631,1632],{},"Write your answer, mention people if needed, and send.",[753,1634,1403,1635,1637],{},[756,1636,1617],{}," button is shown only on other people's internal comments. You cannot reply to your own comments on the web, or to system entries and expenses.",[753,1639,1640,1641,1644,1645,992],{},"The posted reply carries a quote block with the original author's name and up to two lines of their text. Click the quote to jump to the original comment: the drawer scrolls to it and briefly highlights it, opening its task panel first if it was collapsed. In quotes, your own comments are labelled ",[1177,1642,1643],{},"You",", and a comment with only files is quoted as ",[1177,1646,1647],{},"Attachment",[1255,1649,1651],{"id":1650},"in-the-mobile-app","In the mobile app",[753,1653,1654,1655,1657,1658,1661,1662,1664],{},"On a booking, a task, or a unit, comments open as a chat-style thread. Long-press a comment and choose ",[756,1656,1617],{}," (the same menu has ",[756,1659,1660],{},"Copy","). A reply banner appears above the composer with ",[756,1663,1628],{},". In the posted reply, tap the quote to go to the original message.",[753,1666,1667,1668,829,1671,1675],{},"In the mobile app you can reply to any regular comment, your own included. See ",[933,1669,277],{"href":1670},"\u002Fen\u002Fguides\u002Fmobile-app\u002Fconversations-and-comments#comments",[933,1672,1674],{"href":1673},"\u002Fen\u002Fguides\u002Fmobile-app\u002Fconversations-and-comments#the-long-press-menu","The long-press menu"," in the mobile app section.",[1677,1678,1679],"note",{},"If the original comment is deleted, for example together with its task, the replies stay in the timeline without their quote.",[802,1681,1006],{"id":1682},"who-gets-notified",[753,1684,1685,1686,1689],{},"Mentions and replies send a ",[756,1687,1688],{},"push notification"," to the Requiply mobile app on the recipient's phone.",[1017,1691,1692,1705],{},[1020,1693,1694],{},[1023,1695,1696,1699,1702],{},[1026,1697,1698],{},"Event",[1026,1700,1701],{},"Who gets the push",[1026,1703,1704],{},"Title",[1039,1706,1707,1720],{},[1023,1708,1709,1712,1715],{},[1044,1710,1711],{},"You mention someone",[1044,1713,1714],{},"Each person you mention",[1044,1716,1717],{},[1177,1718,1719],{},"{author} mentioned you",[1023,1721,1722,1725,1728],{},[1044,1723,1724],{},"You reply to a comment",[1044,1726,1727],{},"The author of the original comment",[1044,1729,1730],{},[1177,1731,1732],{},"{author} replied to you",[810,1734,1735,1745,1751,1757,1763,1769,1781],{},[813,1736,1737,1738,1741,1742,992],{},"The text of the push names the record and quotes the start of the comment, for example ",[1177,1739,1740],{},"Booking #42 · Can you check the tripod before pickup?"," For a task it names the task type and the item, otherwise the item or the client. A comment with only files reads ",[1177,1743,1744],{},"Sent an attachment",[813,1746,1747,1750],{},[756,1748,1749],{},"Tapping the push"," opens the comment thread in the app, scrolled to that comment, which is briefly highlighted.",[813,1752,1753,1756],{},[756,1754,1755],{},"Nobody is notified about their own comment."," If you reply to someone and also mention them, they get one push, the mention.",[813,1758,1759,1762],{},[756,1760,1761],{},"Only internal comments notify."," Comments written in the drawer are always internal; system entries and expenses never send a push.",[813,1764,1765,1768],{},[756,1766,1767],{},"Push only."," Mentions and replies send no email and no notification in the web app. People who are not signed in to the mobile app do not get anything, so mention them where they will see it.",[813,1770,1771,1774,1775,1777,1778,992],{},[756,1772,1773],{},"They cannot be switched off."," The switches under your account's ",[756,1776,282],{}," tab cover conversations only. See ",[933,1779,282],{"href":1780},"\u002Fen\u002Fguides\u002Fconversations\u002Fnotifications#automatic-push-notifications-to-your-phone",[813,1782,1783],{},"The push is written in the phone's language (English or Ukrainian).",[799,1785],{},[802,1787,1789],{"id":1788},"forms-and-fields","Forms and fields",[753,1791,1792],{},"The only direct user input is the comment composer.",[1017,1794,1795,1808],{},[1020,1796,1797],{},[1023,1798,1799,1802,1805],{},[1026,1800,1801],{},"Field",[1026,1803,1804],{},"Required",[1026,1806,1807],{},"Notes",[1039,1809,1810,1825],{},[1023,1811,1812,1817,1820],{},[1044,1813,1814],{},[756,1815,1816],{},"Comment body",[1044,1818,1819],{},"Yes, unless files are attached",[1044,1821,1822,1823,992],{},"Rich-text editor. Supports bold, italic, underline, and ordered list. Content is checked after stripping HTML tags and ",[826,1824,1236],{},[1023,1826,1827,1831,1834],{},[1044,1828,1829],{},[756,1830,963],{},[1044,1832,1833],{},"No",[1044,1835,1836],{},"Up to 10 files, 25 MB each, any type. Picked with the toolbar's paperclip button and uploaded on send.",[753,1838,1839],{},"The drawer accepts these props (useful for understanding mode):",[810,1841,1842,1849,1854],{},[813,1843,1844,829,1846,1848],{},[826,1845,886],{},[826,1847,890],{}," — what the comments are attached to.",[813,1850,1851,1853],{},[826,1852,951],{}," — optional. When set, the drawer enters activity mode and shows a flat list scoped to that activity.",[813,1855,1856,829,1859,1862],{},[826,1857,1858],{},"headerSuffix",[826,1860,1861],{},"activityTypeName"," — optional strings shown in the header subtitle line.",[799,1864],{},[802,1866,1868],{"id":1867},"how-comments-connect-to-the-rest-of-requiply","How comments connect to the rest of Requiply",[1017,1870,1871,1881],{},[1020,1872,1873],{},[1023,1874,1875,1878],{},[1026,1876,1877],{},"Feature",[1026,1879,1880],{},"How comments interact with it",[1039,1882,1883,1895,1907,1917,1931,1945,1958,1968],{},[1023,1884,1885,1892],{},[1044,1886,1887],{},[933,1888,1889],{"href":158},[756,1890,1891],{},"Inventory items",[1044,1893,1894],{},"Each unit's drawer is the unified history for that unit — manual notes, maintenance activity panels, and expense rows side by side. Deleting an item cascades into deleting all of its comments and attachments.",[1023,1896,1897,1904],{},[1044,1898,1899],{},[933,1900,1901],{"href":187},[756,1902,1903],{},"Activities (tasks \u002F maintenance)",[1044,1905,1906],{},"Activities for an item appear as collapsible panels with their type, status, date range, and rolled-up total expense. Deleting an activity cascades into deleting all of its comments.",[1023,1908,1909,1914],{},[1044,1910,1911],{},[756,1912,1913],{},"Activity types",[1044,1915,1916],{},"The icon, color, and display name shown in each activity panel come from the org's configured types. Renaming or recoloring a type elsewhere is reflected on next open.",[1023,1918,1919,1924],{},[1044,1920,1921],{},[756,1922,1923],{},"Expenses",[1044,1925,1926,1927,1930],{},"Expenses are System-type comments. Adding an expense both writes a comment and updates the activity's ",[826,1928,1929],{},"total_expense",". There is no separate expenses log to keep in sync.",[1023,1932,1933,1939],{},[1044,1934,1935],{},[933,1936,1937],{"href":51},[756,1938,576],{},[1044,1940,1941,1942,1944],{},"The booking drawer uses the same component via a thin wrapper, with ",[826,1943,1114],{}," shown as the header suffix.",[1023,1946,1947,1953],{},[1044,1948,1949],{},[933,1950,1951],{"href":217},[756,1952,210],{},[1044,1954,1955,1956,992],{},"The data model supports client-scoped comments via ",[826,1957,1127],{},[1023,1959,1960,1965],{},[1044,1961,1962],{},[756,1963,1964],{},"Users",[1044,1966,1967],{},"Each comment shows its author, resolved by user id against the org's user list. Removing a user from the org leaves their old comments visible without an author.",[1023,1969,1970,1975],{},[1044,1971,1972],{},[756,1973,1974],{},"Storage",[1044,1976,1977],{},"Attachments live in shared storage. Cascade deletes (item \u002F activity \u002F single comment) clean up storage as well as the comment rows.",[799,1979],{},[802,1981,1983],{"id":1982},"common-scenarios","Common scenarios",[1255,1985,1987],{"id":1986},"logging-a-quick-note-about-a-unit","Logging a quick note about a unit",[753,1989,1990,1991,1993,1994,1996],{},"A staff member spots a scratch on a specific camera body. They open ",[756,1992,768],{},", expand the camera's group, open the unit's actions, choose ",[756,1995,277],{},", type a short note, and send. The note becomes a standalone comment on that item.",[1255,1998,2000],{"id":1999},"reviewing-a-unit-before-a-high-value-booking","Reviewing a unit before a high-value booking",[753,2002,2003],{},"Before assigning a unit to an important booking, staff open the item's drawer and scan the timeline. The activity panel headers (date range, status, total expense, comment count) give an at-a-glance view; expanding a panel reveals exactly what was done and how much was spent.",[1255,2005,2007],{"id":2006},"adding-a-maintenance-receipt","Adding a maintenance receipt",[753,2009,2010,2011,2013],{},"A technician finishes a repair. From the activity's actions they open ",[756,2012,1471],{},", enter the amount, write a short description, drop in a photo of the receipt, and save. The expense appears as an amber-styled comment row inside that activity's panel, and the panel header's total updates.",[1255,2015,2017],{"id":2016},"internal-handoff-on-a-booking","Internal handoff on a booking",[753,2019,2020],{},"For a tricky booking, an account manager opens the booking comments drawer, posts a formatted checklist of things the next staff member should verify on pickup, and the colleague reads it from the same drawer when the booking comes due.",[1255,2022,2024],{"id":2023},"asking-a-colleague-a-question-on-a-booking","Asking a colleague a question on a booking",[753,2026,2027,2028,2031,2032,2034],{},"A manager opens the booking's comments and writes ",[1177,2029,2030],{},"@Taras, are the batteries for this kit charged?"," Taras gets a push on his phone, taps it, and lands on that comment in the app. He long-presses it, chooses ",[756,2033,1617],{},", and answers. The manager gets a push that Taras replied, and the answer sits in the booking's timeline with a quote of the question.",[1255,2036,2038],{"id":2037},"investigating-a-large-expense","Investigating a large expense",[753,2040,2041],{},"A manager sees a high total on an activity panel, expands it, and reads the expense comments inside to understand which parts or labor made up the total — including the attached receipts.",[799,2043],{},[802,2045,2047],{"id":2046},"tips-and-cautions","Tips and cautions",[786,2049,2050],{},[753,2051,2052,2055],{},[756,2053,2054],{},"Tip:"," The activity panel header is a fast index — date range, status, total expense, and comment count are visible without expanding anything. Expand only the panels you actually need to read into.",[786,2057,2058],{},[753,2059,2060,2062],{},[756,2061,2054],{}," Use the ordered-list toolbar button for step-by-step notes (inspection checklists, hand-off steps). Lists stay readable later much better than wall-of-text comments.",[786,2064,2065],{},[753,2066,2067,2069],{},[756,2068,2054],{}," Posting from the inventory item drawer doesn't change the item itself, so there's no need for the manage table to refresh after sending — the conversation can stay open while you continue working.",[786,2071,2072],{},[753,2073,2074,2077,2078,2080],{},[756,2075,2076],{},"Heads up:"," Comments are ",[756,2079,1491],{}," in the UI. There is no edit or delete button. Post a follow-up, or reply to the comment that needs correcting.",[786,2082,2083],{},[753,2084,2085,2087,2088,2091],{},[756,2086,2054],{}," Mention the person who has to act, for example ",[1177,2089,2090],{},"@Olena Koval, please check the lens before pickup",". Mentions reach their phone right away; a comment without a mention waits until someone opens the drawer.",[786,2093,2094],{},[753,2095,2096,2098],{},[756,2097,2054],{}," A comment can be attachments only — no text required. Photographing damage on return and dropping the shots straight into the item's timeline takes two clicks.",[786,2100,2101],{},[753,2102,2103,2105,2106,2108],{},[756,2104,2076],{}," The composer attaches files but cannot record an amount. Receipts that need to count towards an activity's running total still go through the ",[756,2107,1471],{}," flow on activities.",[786,2110,2111],{},[753,2112,2113,2115],{},[756,2114,2076],{}," Attachments upload only when you press send. Closing the drawer with files still pending discards them.",[786,2117,2118],{},[753,2119,2120,2122],{},[756,2121,2076],{}," Customer-visible comments exist on the data model but the in-drawer composer always writes internal ones. Don't assume a comment posted here is something the customer will see.",[786,2124,2125],{},[753,2126,2127,2129],{},[756,2128,2076],{}," Deleting an item or an activity also deletes all of its comments and their attached files. If a record contains evidence you may need later (receipts, photos), preserve it before removing the parent.",{"title":2131,"searchDepth":2132,"depth":2132,"links":2133},"",2,[2134,2135,2136,2137,2138,2139,2145,2146,2153,2154,2158,2159,2160,2161,2169],{"id":804,"depth":2132,"text":805},{"id":838,"depth":2132,"text":839},{"id":868,"depth":2132,"text":869},{"id":1011,"depth":2132,"text":1012},{"id":1143,"depth":2132,"text":1144},{"id":1249,"depth":2132,"text":1250,"children":2140},[2141,2143,2144],{"id":1257,"depth":2142,"text":1258},3,{"id":1281,"depth":2142,"text":1282},{"id":1305,"depth":2142,"text":1306},{"id":1335,"depth":2132,"text":1336},{"id":1347,"depth":2132,"text":1348,"children":2147},[2148,2149,2150,2151,2152],{"id":1351,"depth":2142,"text":1352},{"id":1361,"depth":2142,"text":1362},{"id":1399,"depth":2142,"text":1400},{"id":1460,"depth":2142,"text":1461},{"id":1484,"depth":2142,"text":1485},{"id":1500,"depth":2132,"text":1501},{"id":1602,"depth":2132,"text":991,"children":2155},[2156,2157],{"id":1608,"depth":2142,"text":1609},{"id":1650,"depth":2142,"text":1651},{"id":1682,"depth":2132,"text":1006},{"id":1788,"depth":2132,"text":1789},{"id":1867,"depth":2132,"text":1868},{"id":1982,"depth":2132,"text":1983,"children":2162},[2163,2164,2165,2166,2167,2168],{"id":1986,"depth":2142,"text":1987},{"id":1999,"depth":2142,"text":2000},{"id":2006,"depth":2142,"text":2007},{"id":2016,"depth":2142,"text":2017},{"id":2023,"depth":2142,"text":2024},{"id":2037,"depth":2142,"text":2038},{"id":2046,"depth":2132,"text":2047},"The notes, photos, files, and expenses your team attaches to an item, a task, a booking, or a client, plus the automatic history Requiply records alongside them.","md",null,{"gitbook":2174,"aliases":2178},{"source":2175,"icon":2176,"url":2177},"comments\u002FREADME.md","comments","https:\u002F\u002Frequiply.gitbook.io\u002Frequiply-docs\u002Fknowledge\u002Fcomments\u002Fcomments",[2179],"\u002Fknowledge\u002Fcomments\u002Fcomments",{"title":277,"icon":280},{"title":277,"description":2170},"fFt-ADZggnJoHLlqnyHdG2FzYHEhHUBFSLrYdaerl6U",[2184,2186],{"title":272,"path":273,"stem":274,"description":2185,"icon":275,"children":-1},"Connect your OLX account so buyers' messages about your OLX listings arrive in the Conversations inbox: sign in with OLX, the listing card above each chat, AI answers, replies from the OLX app, files, read ticks and the limits of the OLX integration.",{"title":282,"path":283,"stem":284,"description":2187,"icon":285,"children":-1},"Release notes, announcements, and tips from the Requiply team in the account drawer, plus the push notifications your phone gets when you are assigned a task or service, mentioned, or replied to.",1792585979454]