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Requiply, so customers open your ",[761,762,763],"a",{"href":331},"client portal"," at your own address, for example ",[766,767,768],"code",{},"book.yourcompany.com",", instead of ",[766,771,772],{},"portal.requiply.com\u002F\u003Cyour code>",".",[753,775,776,777,780,781,773],{},"You can find this page under ",[757,778,779],{},"Settings → Organization → Domains",", at ",[761,782,786],{"href":783,"rel":784},"https:\u002F\u002Fapp.requiply.com\u002Fsettings\u002Forg\u002Fdomains",[785],"nofollow",[766,787,783],{},[789,790,791,794,795,798,799,801,802,773],"warning",{},[757,792,793],{},"Admin only, Advanced plan."," Only admins can add or remove domains. Custom domains are part of the Advanced plan: on Core the page shows an ",[757,796,797],{},"Upgrade"," button, and the ",[757,800,335],{}," tab of the website editor shows a crown next to ",[757,803,804],{},"Portal address",[806,807,809],"h2",{"id":808},"how-it-works","How it works",[811,812,813,832,843,846,856],"ul",{},[814,815,816,817,820,821,823,824,827,828,831],"li",{},"You connect a ",[757,818,819],{},"subdomain",", such as ",[766,822,768],{}," or ",[766,825,826],{},"rent.yourcompany.com",". Your main website at ",[766,829,830],{},"yourcompany.com"," keeps working as it is.",[814,833,834,835,838,839,842],{},"The subdomain needs ",[757,836,837],{},"one DNS record",": a CNAME that points to an address Requiply gives you for that domain, for example ",[766,840,841],{},"yourcode-3fa9c1.domains.requiply.com",". That record both sends your customers to Requiply and proves the domain is yours.",[814,844,845],{},"Requiply checks the record by itself, then gets a secure (HTTPS) certificate for the domain. You do not upload or renew certificates.",[814,847,848,849,852,853,855],{},"Once the domain is live, links Requiply sends (booking emails, payment pages, the ",[761,850,851],{"href":356},"website embed","'s checkout and account links) use your domain. Your ",[766,854,772],{}," address keeps working too.",[814,857,858,859,862,863,773],{},"Search engines are pointed to your domain as the main address of every public page, and your domain gets its own sitemap at ",[766,860,861],{},"https:\u002F\u002Fbook.yourcompany.com\u002Fsitemap.xml",". Google then lists your products under your own address. See ",[761,864,866],{"href":865},"\u002Fen\u002Fguides\u002Fonline-booking#search-engines-and-google","Search engines and Google",[806,868,870],{"id":869},"connect-a-domain","Connect a domain",[872,873,874,884,896,902,905],"ol",{},[814,875,876,877,880,881,773],{},"Open ",[757,878,879],{},"Settings → Domains"," and click ",[757,882,883],{},"Add domain",[814,885,886,887,889,890,893,894,773],{},"Enter the subdomain, for example ",[766,888,768],{},", keep ",[757,891,892],{},"Use it for: Client portal",", and click ",[757,895,883],{},[814,897,898,899,901],{},"Requiply looks up where the DNS of ",[766,900,830],{}," is managed and opens the setup with steps for that panel: a button to open it, the record to add with copy buttons, and a link to the provider's own guide.",[814,903,904],{},"Add the CNAME record in your DNS panel and save it.",[814,906,907],{},"Leave the window open or close it. Requiply keeps checking, at first every two minutes, and moves the domain on as soon as it sees the record.",[753,909,910,911,914,915,918],{},"If Requiply guessed the wrong DNS provider, click ",[757,912,913],{},"Somewhere else?"," and pick yours, or ",[757,916,917],{},"Other or not sure"," for general steps.",[920,921,923],"h3",{"id":922},"the-record","The record",[925,926,927,940],"table",{},[928,929,930],"thead",{},[931,932,933,937],"tr",{},[934,935,936],"th",{},"Field",[934,938,939],{},"What to enter",[941,942,943,956,973,987],"tbody",{},[931,944,945,951],{},[946,947,948],"td",{},[757,949,950],{},"Type",[946,952,953],{},[766,954,955],{},"CNAME",[931,957,958,964],{},[946,959,960,963],{},[757,961,962],{},"Name"," (some panels say Host or Subdomain)",[946,965,966,967,970,971,773],{},"The part before your domain, for example ",[766,968,969],{},"book",". If the panel wants the full name, enter ",[766,972,768],{},[931,974,975,981],{},[946,976,977,980],{},[757,978,979],{},"Value"," (some panels say Target or Points to)",[946,982,983,984],{},"The address shown in Requiply, ending in ",[766,985,986],{},".domains.requiply.com",[931,988,989,994],{},[946,990,991],{},[757,992,993],{},"TTL",[946,995,996],{},"Leave the default",[998,999,1000,1003],"note",{},[757,1001,1002],{},"Show all records"," in the setup also lists a TXT record. You only need it when your panel cannot hold a CNAME for that name. It proves the domain is yours, but the domain still has to point to Requiply.",[806,1005,1007],{"id":1006},"statuses","Statuses",[925,1009,1010,1023],{},[928,1011,1012],{},[931,1013,1014,1017,1020],{},[934,1015,1016],{},"Status",[934,1018,1019],{},"What it means",[934,1021,1022],{},"What to do",[941,1024,1025,1038,1051,1064],{},[931,1026,1027,1032,1035],{},[946,1028,1029],{},[757,1030,1031],{},"Waiting for DNS",[946,1033,1034],{},"Requiply has not found the record yet.",[946,1036,1037],{},"Add the record. DNS changes usually show up within minutes and can take up to 48 hours.",[931,1039,1040,1045,1048],{},[946,1041,1042],{},[757,1043,1044],{},"Issuing certificate",[946,1046,1047],{},"The record is in place; the HTTPS certificate is being issued.",[946,1049,1050],{},"Nothing. It usually takes 1 to 5 minutes.",[931,1052,1053,1058,1061],{},[946,1054,1055],{},[757,1056,1057],{},"Active",[946,1059,1060],{},"The domain serves your portal.",[946,1062,1063],{},"Share the new address.",[931,1065,1066,1071,1074],{},[946,1067,1068],{},[757,1069,1070],{},"Failed",[946,1072,1073],{},"The setup stopped, for example because another Requiply account already connected the domain.",[946,1075,1076,1077,773],{},"Read the message in the setup, fix it, then click ",[757,1078,1079],{},"Check now",[753,1081,1082,1083,1086,1087,1086,1090,773],{},"The setup steps at the top of the dialog follow the same order: ",[757,1084,1085],{},"Record found",", ",[757,1088,1089],{},"Secure connection (HTTPS)",[757,1091,1092],{},"Live",[806,1094,1096],{"id":1095},"if-someone-else-manages-your-website","If someone else manages your website",[753,1098,1099,1100,1103],{},"Many rental companies have a web developer or agency who manages the domain. In the setup click ",[757,1101,1102],{},"Send them these steps",":",[811,1105,1106,1112],{},[814,1107,1108,1111],{},[757,1109,1110],{},"Copy link"," gives you a page with the record and the steps for your DNS provider. It needs no Requiply login and shows nothing else from your account, so it is safe to send.",[814,1113,1114,1117],{},[757,1115,1116],{},"Email the steps"," opens your own email app with a short message and the link filled in.",[753,1119,1120],{},"The link works for 14 days. Asking for it again within that time gives the same link.",[806,1122,1124],{"id":1123},"steps-for-your-dns-provider","Steps for your DNS provider",[753,1126,1127,1128,1130],{},"Everywhere the job is the same: add a CNAME record named after your subdomain (",[766,1129,969],{},") with the value Requiply shows. The notes below cover what is different in each panel. Requiply shows the matching notes in the setup itself.",[920,1132,1134],{"id":1133},"cloudflare","Cloudflare",[872,1136,1137,1143,1149],{},[814,1138,1139,1140,773],{},"In the Cloudflare dashboard open your domain, then ",[757,1141,1142],{},"DNS → Records → Add record",[814,1144,1145,1146,1148],{},"Choose type ",[757,1147,955],{},", enter the name and the target.",[814,1150,1151,1152,1155,1156,1159],{},"Set ",[757,1153,1154],{},"Proxy status"," to ",[757,1157,1158],{},"DNS only"," (grey cloud). With the orange cloud on, Requiply cannot see the record or issue the certificate.",[753,1161,1162,1163,773],{},"Cloudflare's guide: ",[761,1164,1167],{"href":1165,"rel":1166},"https:\u002F\u002Fdevelopers.cloudflare.com\u002Fdns\u002Fmanage-dns-records\u002Fhow-to\u002Fcreate-dns-records\u002F",[785],"Create DNS records",[920,1169,1171],{"id":1170},"godaddy","GoDaddy",[872,1173,1174,1180,1188],{},[814,1175,876,1176,1179],{},[757,1177,1178],{},"My Products → DNS"," for your domain.",[814,1181,1182,1185,1186,773],{},[757,1183,1184],{},"Add New Record",", type ",[757,1187,955],{},[814,1189,1190,1191,1193,1194,1196],{},"In ",[757,1192,962],{}," enter only ",[766,1195,969],{},": GoDaddy adds your domain by itself.",[753,1198,1199,1200,773],{},"GoDaddy's guide: ",[761,1201,1204],{"href":1202,"rel":1203},"https:\u002F\u002Fwww.godaddy.com\u002Fhelp\u002Fadd-a-cname-record-19236",[785],"Add a CNAME record",[920,1206,1208],{"id":1207},"хостинг-україна-admtools","Хостинг Україна (adm.tools)",[753,1210,1211,1212,1217,1218,1220],{},"Sign in to ",[761,1213,1216],{"href":1214,"rel":1215},"https:\u002F\u002Fadm.tools\u002F",[785],"adm.tools",", open your domain's DNS records and add a ",[757,1219,955],{}," record for the subdomain.",[753,1222,1223,1224,773],{},"Хостинг Україна's guide: ",[761,1225,1228],{"href":1226,"rel":1227},"https:\u002F\u002Fwww.ukraine.com.ua\u002Fwiki\u002Fdomain\u002Fmanagement\u002Fsettings\u002Fadd\u002F",[785],"Adding DNS records",[920,1230,1232],{"id":1231},"imenaua-and-mirohost","Imena.ua and Mirohost",[753,1234,1235,1236,1238],{},"Sign in to your Imena.ua or Mirohost account, open the DNS zone of your domain and add a ",[757,1237,955],{}," record.",[920,1240,1242],{"id":1241},"nicua","NIC.UA",[753,1244,1245,1246,1248],{},"Open your domain in the NIC.UA panel and add a ",[757,1247,955],{}," record in its DNS settings.",[753,1250,1251,1252,773],{},"NIC.UA's guide: ",[761,1253,1256],{"href":1254,"rel":1255},"https:\u002F\u002Fnic.ua\u002Fen\u002Fknowledge-base\u002Fconfigure-dns-with-nic-ua",[785],"Configure DNS with NIC.UA",[920,1258,1260],{"id":1259},"promua","Prom.ua",[753,1262,1263],{},"If your domain's DNS is managed by Prom.ua, open the domain settings in your Prom.ua account. If you do not see DNS records there, ask Prom.ua support to add the CNAME record for you.",[920,1265,1267],{"id":1266},"hostiq-cityhost-hostpro-and-hostingua","HOSTiQ, Cityhost, HostPro and Hosting.ua",[753,1269,1270,1271,1274,1275,1238],{},"Sign in to your hosting panel, open the DNS zone (on cPanel hosting: ",[757,1272,1273],{},"Zone Editor",") and add a ",[757,1276,955],{},[920,1278,1280],{"id":1279},"hostinger","Hostinger",[753,1282,1283,1284,1286,1287,1238],{},"In hPanel open ",[757,1285,364],{},", then the DNS records of your domain, and add a ",[757,1288,955],{},[753,1290,1291,1292,773],{},"Hostinger's guide: ",[761,1293,1296],{"href":1294,"rel":1295},"https:\u002F\u002Fwww.hostinger.com\u002Fsupport\u002F1583249-how-to-manage-dns-records-at-hostinger\u002F",[785],"How to manage DNS records",[920,1298,1300],{"id":1299},"ionos","IONOS",[753,1302,1303,1304,1306,1307,773],{},"Open your domain's DNS settings in your IONOS account and add a ",[757,1305,955],{}," record. IONOS adds your domain to the name by itself, so enter only ",[766,1308,969],{},[753,1310,1311,1312,773],{},"IONOS's guide: ",[761,1313,1316],{"href":1314,"rel":1315},"https:\u002F\u002Fwww.ionos.com\u002Fhelp\u002Fdomains\u002Fconfiguring-cname-records-for-subdomains\u002Fconfiguring-a-cname-record-for-a-subdomain\u002F",[785],"Configuring a CNAME record for a subdomain",[920,1318,1320],{"id":1319},"namecheap","Namecheap",[753,1322,876,1323,1326,1327,1330,1331,1334,1335,1337],{},[757,1324,1325],{},"Domain List → Manage → Advanced DNS",", click ",[757,1328,1329],{},"Add new record",", choose ",[757,1332,1333],{},"CNAME Record"," and enter ",[766,1336,969],{}," as the host.",[753,1339,1340,1341,773],{},"Namecheap's guide: ",[761,1342,1345],{"href":1343,"rel":1344},"https:\u002F\u002Fwww.namecheap.com\u002Fsupport\u002Fknowledgebase\u002Farticle.aspx\u002F9646\u002F2237\u002F",[785],"How to create a CNAME record",[920,1347,1349],{"id":1348},"wix","Wix",[753,1351,876,1352,1354,1355,1357],{},[757,1353,364],{}," in your Wix account, choose your domain and manage its DNS records, then add a ",[757,1356,955],{}," record. Wix adds your domain to the name by itself.",[753,1359,1360,1361,773],{},"Wix's guide: ",[761,1362,1365],{"href":1363,"rel":1364},"https:\u002F\u002Fsupport.wix.com\u002Fen\u002Farticle\u002Fadding-or-updating-cname-records-in-your-wix-account",[785],"Adding or updating CNAME records",[920,1367,1369],{"id":1368},"squarespace","Squarespace",[753,1371,876,1372,1374,1375,1378,1379,1238],{},[757,1373,364],{}," in your Squarespace account, choose your domain, then ",[757,1376,1377],{},"DNS → Custom records",", and add a ",[757,1380,955],{},[753,1382,1383,1384,773],{},"Squarespace's guide: ",[761,1385,1388],{"href":1386,"rel":1387},"https:\u002F\u002Fsupport.squarespace.com\u002Fhc\u002Fen-us\u002Farticles\u002F360002101888",[785],"Adding custom DNS records",[920,1390,1392],{"id":1391},"domeneshop-onecom-simplycom-loopia-and-zoneee","Domeneshop, one.com, Simply.com, Loopia and Zone.ee",[753,1394,1395,1396,1398,1399,1401],{},"Sign in to your account, open the DNS settings of your domain and add a ",[757,1397,955],{}," record for the subdomain. These panels ask for the subdomain only (",[766,1400,969],{},").",[920,1403,1405],{"id":1404},"other-providers","Other providers",[753,1407,1408,1409,1411],{},"Add a CNAME record wherever the DNS of your domain is managed. That is usually the company you bought the domain from, or your website host if you moved the DNS there. In Requiply, pick ",[757,1410,917],{}," to see the general steps.",[806,1413,1415],{"id":1414},"primary-domain","Primary domain",[753,1417,1418,1419,1422],{},"If you connect more than one domain, the first one to go live becomes the ",[757,1420,1421],{},"primary"," domain: the one Requiply uses in emails, payment pages and links. Click the star next to another active domain to make it primary instead.",[806,1424,1426],{"id":1425},"remove-a-domain","Remove a domain",[753,1428,1429,1430,1432],{},"Click the trash icon next to the domain and confirm. Customers who open that address no longer reach your portal. If it was the primary domain, Requiply's links go back to ",[766,1431,772],{},", or to your next active domain. You can then delete the DNS record.",[806,1434,1436],{"id":1435},"messages-in-the-setup","Messages in the setup",[925,1438,1439,1448],{},[928,1440,1441],{},[931,1442,1443,1446],{},[934,1444,1445],{},"Message",[934,1447,1022],{},[941,1449,1450,1461,1471,1483,1493],{},[931,1451,1452,1458],{},[946,1453,1454],{},[1455,1456,1457],"em",{},"The CNAME record is not there yet.",[946,1459,1460],{},"Add the record, or wait a few minutes after saving it.",[931,1462,1463,1468],{},[946,1464,1465],{},[1455,1466,1467],{},"The domain points somewhere else.",[946,1469,1470],{},"The name already has a record that points elsewhere. Change its value to the one Requiply shows, and remove other A or AAAA records for the same name.",[931,1472,1473,1478],{},[946,1474,1475],{},[1455,1476,1477],{},"Cloudflare proxies this domain.",[946,1479,1480,1481,773],{},"Switch the record's proxy status to ",[757,1482,1158],{},[931,1484,1485,1490],{},[946,1486,1487],{},[1455,1488,1489],{},"Another Requiply account already connected this domain.",[946,1491,1492],{},"The domain belongs to another Requiply account. Contact support if it should be yours.",[931,1494,1495,1500],{},[946,1496,1497],{},[1455,1498,1499],{},"DNS is set up. The HTTPS certificate is being issued.",[946,1501,1502],{},"Nothing; it finishes on its own within minutes.",[806,1504,1506],{"id":1505},"common-scenarios","Common scenarios",[811,1508,1509,1520,1536,1548],{},[814,1510,1511,1516,1517,1519],{},[757,1512,1513,1514,773],{},"You run your website on WordPress or Wix and want booking on ",[766,1515,768],{}," Add the domain here, add one CNAME in the panel where your domain's DNS lives, and link the \"Book now\" button on your website to the new address. On WordPress you can also put booking buttons and a cart on your own pages with the ",[761,1518,851],{"href":356},"; its checkout then opens on your domain.",[814,1521,1522,1525,1526,1528,1529,1531,1532,1535],{},[757,1523,1524],{},"You want Google to show your own domain."," Connect it here. Once it is ",[757,1527,1057],{},", your portal's public pages name it as their main address, and you can add ",[766,1530,861],{}," in Google Search Console. Old ",[766,1533,1534],{},"portal.requiply.com"," results move over as search engines recrawl.",[814,1537,1538,1541,1542,1544,1545,1547],{},[757,1539,1540],{},"An agency manages your website."," Add the domain, click ",[757,1543,1102],{}," and email the link. You see the status change to ",[757,1546,1057],{}," once they are done.",[814,1549,1550,1556,1557,773],{},[757,1551,1552,1553,1555],{},"You want ",[766,1554,830],{}," itself to be the portal."," Root domains are not supported yet: your main website would stop working anyway. Use a subdomain such as ",[766,1558,768],{},[806,1560,1562],{"id":1561},"tips-and-cautions","Tips and cautions",[811,1564,1565,1578,1583,1589],{},[814,1566,1567,1568,1086,1570,1573,1574,1577],{},"Pick a short, clear subdomain: ",[766,1569,969],{},[766,1571,1572],{},"rent"," and ",[766,1575,1576],{},"booking"," work well for customers.",[814,1579,1580,1581,773],{},"Keep the DNS record in place. If it is removed, the domain stops serving your portal and Requiply's links switch back to ",[766,1582,772],{},[814,1584,1585,1586,1588],{},"Downgrading from Advanced to Core stops serving your own domain; your ",[766,1587,1534],{}," address keeps working.",[814,1590,1591,1592,1594],{},"Changing your web URL code in ",[761,1593,465],{"href":466}," does not affect a connected domain.",{"title":1596,"searchDepth":1597,"depth":1597,"links":1598},"",2,[1599,1600,1604,1605,1606,1622,1623,1624,1625,1626],{"id":808,"depth":1597,"text":809},{"id":869,"depth":1597,"text":870,"children":1601},[1602],{"id":922,"depth":1603,"text":923},3,{"id":1006,"depth":1597,"text":1007},{"id":1095,"depth":1597,"text":1096},{"id":1123,"depth":1597,"text":1124,"children":1607},[1608,1609,1610,1611,1612,1613,1614,1615,1616,1617,1618,1619,1620,1621],{"id":1133,"depth":1603,"text":1134},{"id":1170,"depth":1603,"text":1171},{"id":1207,"depth":1603,"text":1208},{"id":1231,"depth":1603,"text":1232},{"id":1241,"depth":1603,"text":1242},{"id":1259,"depth":1603,"text":1260},{"id":1266,"depth":1603,"text":1267},{"id":1279,"depth":1603,"text":1280},{"id":1299,"depth":1603,"text":1300},{"id":1319,"depth":1603,"text":1320},{"id":1348,"depth":1603,"text":1349},{"id":1368,"depth":1603,"text":1369},{"id":1391,"depth":1603,"text":1392},{"id":1404,"depth":1603,"text":1405},{"id":1414,"depth":1597,"text":1415},{"id":1425,"depth":1597,"text":1426},{"id":1435,"depth":1597,"text":1436},{"id":1505,"depth":1597,"text":1506},{"id":1561,"depth":1597,"text":1562},"Connect your own domain, such as book.yourcompany.com, so customers open your client portal at your own address. One CNAME record, with steps for Cloudflare, GoDaddy, Хостинг Україна (adm.tools), Hostinger, Wix, Domeneshop, one.com and other DNS hosts.","md",null,{"gitbook":1631,"aliases":1635},{"source":1632,"icon":1633,"url":1634},"settings\u002Forg\u002Fdomains.md","globe","https:\u002F\u002Frequiply.gitbook.io\u002Frequiply-docs\u002Fknowledge\u002Fsettings\u002Forganization-settings\u002Fdomains",[1636],"\u002Fknowledge\u002Fsettings\u002Forganization-settings\u002Fdomains",{"title":364,"icon":340},{"title":364,"description":1627},"NOa4MVLONl4eIK4KJOqVfPwZf-R2qpDQ51-Z3U9hRKA",[1641,1643],{"title":360,"path":361,"stem":362,"description":1642,"icon":257,"children":-1},"Embed a Requiply AI chat bubble on your own website so visitors can ask about availability and prices without leaving your site.",{"title":48,"path":375,"stem":376,"description":1644,"icon":369,"children":-1},"Automate what happens when a rental changes: send an email or message, notify staff, or update a booking automatically when a trigger and its conditions match. Turn a workflow on or off right from its card.",1792585984642]