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",[785,794,795],{},"Start Time"," and ",[785,798,799],{},"End Time",", add public holidays under ",[785,802,803],{},"Holidays and Closed Days",", and click ",[785,806,807],{},"Save",". From then on, the client portal, the app, and the API only offer pickup and return times inside those hours.",[810,811,812],"p",{},"Working hours tell Requiply when your team can hand equipment over and take it back. They apply to pickups and returns, not to the rental itself: a booking can run over a weekend or a holiday, as long as the pickup day and the return day are open.",[814,815,817],"h2",{"id":816},"_1-set-the-timezone-and-the-weekly-schedule","1. Set the timezone and the weekly schedule",[819,820,821,826],"figure",{},[822,823],"img",{"src":824,"alt":825},"\u002Fassets\u002Fsettings\u002Forg\u002Fworking-hours\u002Fdate-time.png","The Date and Time Settings page with six numbered highlights: the Timezone field set to Europe\u002FLondon, the Working toggles for Monday to Sunday, the Start Time and End Time fields, the copy-from-previous buttons, the Schedule Preview card with each day's hours and upcoming closed days, and the Save button",[827,828,829],"figcaption",{},[810,830,831,833],{},[785,832,787],{},".",[835,836,837,843,849,856,862,868],"ol",{},[838,839,840,842],"li",{},[785,841,791],{},": where your business operates. All times are read on this clock.",[838,844,845,848],{},[785,846,847],{},"Working",": on for the days you open. A day switched off can't be a pickup or return day.",[838,850,851,796,853,855],{},[785,852,795],{},[785,854,799],{},": the first and last time a pickup or return can happen, in 15-minute steps.",[838,857,858,861],{},[785,859,860],{},"Copy from previous"," takes the hours of the day above, so you set Monday once and copy it down.",[838,863,864,867],{},[785,865,866],{},"Schedule Preview",": the current time in your timezone, every day's hours, and the next closed days. If the current time looks wrong, the timezone is wrong.",[838,869,870,872],{},[785,871,807],{},". Nothing is stored before you save.",[810,874,875,876,883],{},"The page is at ",[877,878,882],"a",{"href":879,"rel":880},"https:\u002F\u002Fapp.requiply.com\u002Fsettings\u002Forg\u002Fdate-time-settings",[881],"nofollow","app.requiply.com\u002Fsettings\u002Forg\u002Fdate-time-settings",". It needs access to organization settings.",[814,885,887],{"id":886},"_2-add-holidays-and-closed-days","2. Add holidays and closed days",[819,889,890,894],{},[822,891],{"src":892,"alt":893},"\u002Fassets\u002Fsettings\u002Forg\u002Fworking-hours\u002Fholidays.png","The same page scrolled down, with the Holidays and Closed Days section highlighted: the Add date button and a table of Studio stocktaking on November 3 to 5, Christmas Day on December 25, and New Year's Day on January 1, both marked Every year",[827,895,896],{},[810,897,898,900],{},[785,899,803],{},", under the weekly schedule.",[835,902,903],{},[838,904,905,907,908,911,912,916,917,920,921,924,925,927],{},[785,906,803],{},": click ",[785,909,910],{},"Add date",", enter a name such as ",[913,914,915],"em",{},"Christmas Day",", pick one day or a period, switch on ",[785,918,919],{},"Repeat every year"," for fixed-date holidays, and click ",[785,922,923],{},"Add",". Then click ",[785,926,807],{}," at the bottom of the page.",[810,929,930,931,833],{},"A holiday closes the day for pickups and returns, the same as a weekday switched off. Customers see its name when they hover the greyed-out day. Details: ",[877,932,934],{"href":933},"\u002Fen\u002Fguides\u002Fsettings\u002Forganization\u002Fdate-and-time#holidays-and-closed-days","Holidays and closed days",[814,936,938],{"id":937},"_3-decide-who-may-book-outside-working-hours","3. Decide who may book outside working hours",[810,940,941,942,945,946,949,950,953],{},"Customers on the client portal always get working hours only. Your staff can get an exception: a ",[877,943,944],{"href":486},"permission group"," with ",[785,947,948],{},"Allow booking outside of working hours"," may pick any time or a closed day, after a confirmation. ",[785,951,952],{},"Administrators"," have it by default. Switch it off for groups that should stay inside the schedule.",[814,955,957],{"id":956},"_4-check-it-when-booking","4. Check it when booking",[819,959,960,965],{},[822,961],{"src":962,"alt":963,"width":964},"\u002Fassets\u002Fsettings\u002Forg\u002Fworking-hours\u002Fmobile-hours.png","The date step of New Booking in the iPhone app with two numbered highlights: the closed period Studio stocktaking, Nov 3 to Nov 5, listed under the calendar, and the pickup and return time pills, where the working hours are offered and times outside them are orange",320,[827,966,967],{},[810,968,969],{},"Choosing dates for a new booking in the iPhone app.",[835,971,972,978],{},[838,973,974,977],{},[785,975,976],{},"Closed days",": holidays in the month on screen are listed under the calendar, and their days can't be a pickup or return day.",[838,979,980,796,983,986],{},[785,981,982],{},"Pickup time",[785,984,985],{},"Return time",": only times inside the day's working hours. Members allowed to book outside working hours also see the other times, in orange.",[810,988,989,990,992],{},"The web app's ",[785,991,59],{}," page, the client portal, and the website booking widget follow the same schedule.",[814,994,996],{"id":995},"common-questions","Common questions",[998,999,1001],"h3",{"id":1000},"can-a-rental-last-over-a-closed-day","Can a rental last over a closed day?",[810,1003,1004],{},"Yes. Only the pickup and the return have to fall on open days. A camera picked up on Friday and returned on Monday is fine with the weekend closed.",[998,1006,1008],{"id":1007},"why-cant-a-customer-pick-an-evening-time","Why can't a customer pick an evening time?",[810,1010,1011,1012,1014],{},"The time is outside the day's ",[785,1013,799],{},". Extend the hours, or create the booking yourself with a group that may book outside working hours.",[998,1016,1018],{"id":1017},"do-working-hours-change-the-price","Do working hours change the price?",[810,1020,1021,1022,1024,1025,833],{},"No. The ",[785,1023,791],{}," does matter: per-day prices are counted on your local clock, so a Saturday-to-Monday rental is always 2 days, even over a clock change. See ",[877,1026,791],{"href":1027},"\u002Fen\u002Fguides\u002Fsettings\u002Forganization\u002Fdate-and-time#timezone",[998,1029,1031],{"id":1030},"do-bookings-already-on-a-new-holiday-move","Do bookings already on a new holiday move?",[810,1033,1034,1035,833],{},"No. Adding a holiday only stops the day from being chosen again. Move existing bookings with ",[877,1036,86],{"href":87},[998,1038,1040],{"id":1039},"can-i-set-working-hours-in-the-mobile-app","Can I set working hours in the mobile app?",[810,1042,1043],{},"Not yet. Set them in the web app; the mobile app follows them when you create or change a booking.",[998,1045,1047],{"id":1046},"does-the-api-follow-working-hours","Does the API follow working hours?",[810,1049,1050,1051,1055,1056,833],{},"Yes. A booking through the public API or an AI assistant with a pickup or return outside working hours is refused with the reason. A secret API key can pass ",[1052,1053,1054],"code",{},"allowOutsideWorkingHours",". See ",[877,1057,1059],{"href":1058},"\u002Fen\u002Fguides\u002Fsettings\u002Forganization\u002Fdate-and-time#booking-outside-working-hours","Booking outside working hours",{"title":1061,"searchDepth":1062,"depth":1062,"links":1063},"",2,[1064,1065,1066,1067,1068],{"id":816,"depth":1062,"text":817},{"id":886,"depth":1062,"text":887},{"id":937,"depth":1062,"text":938},{"id":956,"depth":1062,"text":957},{"id":995,"depth":1062,"text":996,"children":1069},[1070,1072,1073,1074,1075,1076],{"id":1000,"depth":1071,"text":1001},3,{"id":1007,"depth":1071,"text":1008},{"id":1017,"depth":1071,"text":1018},{"id":1030,"depth":1071,"text":1031},{"id":1039,"depth":1071,"text":1040},{"id":1046,"depth":1071,"text":1047},"Set your timezone, weekly opening hours, and holidays under Settings → Organization → Date & time, so pickups and returns only happen when you are open.","md",null,{},{"title":510,"icon":513},{"title":776,"description":1077},"iUnXxxuonZhYy2j-inhXgsItVouTk-7qEJfPC0vXxwM",[1085,1087],{"title":505,"path":506,"stem":507,"description":1086,"icon":508,"children":-1},"Choose the default language for your workspace, invoices, documents, and client portal. Currency is chosen once during setup and is not edited here.",{"title":515,"path":516,"stem":517,"description":1088,"icon":69,"children":-1},"Set your timezone, weekly opening hours, and public holidays or other closed days, so nobody books a pickup or return when you are closed, and control who may book outside those hours.",1793361740250]