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compras.",[752,803,804,805,787],{},"Cualquier miembro puede ver igualmente cuántos créditos quedan en la app móvil, consulta ",[761,806,808],{"href":807},"#consultar-los-cr%C3%A9ditos-en-la-app-m%C3%B3vil","Consultar los créditos en la app móvil",[810,811,813],"h2",{"id":812},"tipos-de-créditos","Tipos de créditos",[752,815,816],{},"Requiply separa los créditos incluidos en el plan de los créditos de recarga comprados.",[818,819,820,833],"table",{},[821,822,823],"thead",{},[824,825,826,830],"tr",{},[827,828,829],"th",{},"Tipo de crédito",[827,831,832],{},"Qué significa",[834,835,836,854,864],"tbody",{},[824,837,838,844],{},[839,840,841],"td",{},[756,842,843],{},"Créditos del plan",[839,845,846,847,850,851,787],{},"Créditos mensuales incluidos con el nivel de suscripción. Advanced incluye ",[756,848,849],{},"2000"," créditos base por periodo de facturación; Core incluye ",[756,852,853],{},"400",[824,855,856,861],{},[839,857,858],{},[756,859,860],{},"Créditos adicionales",[839,862,863],{},"Créditos de recarga comprados. Se acumulan y no caducan.",[824,865,866,871],{},[839,867,868],{},[756,869,870],{},"Total disponible",[839,872,873],{},"La suma de los créditos del plan restantes y los créditos adicionales restantes.",[875,876,877,878,880],"note",{},"Los créditos del plan se renuevan con el periodo de la suscripción: con el primer pago y con cada renovación en ",[761,879,519],{"href":520},", pero no con un cambio de plan proporcional a mitad de periodo. Los créditos adicionales siguen disponibles hasta que se usan.",[810,882,884],{"id":883},"cómo-se-cuentan-los-créditos","Cómo se cuentan los créditos",[886,887,888,895,902,908,922,927],"ul",{},[889,890,891,894],"li",{},[756,892,893],{},"1 crédito = 3000 tokens de IA",", redondeando hacia arriba, con un mínimo de 1 crédito por solicitud de IA.",[889,896,897,898,901],{},"Un mensaje típico del Asistente de Requiply cuesta unos ",[756,899,900],{},"8 créditos",". Las conversaciones más largas y las solicitudes que usan muchas herramientas cuestan más. Las respuestas que leen los datos de tu espacio de trabajo, como reservas, clientes o informes, consultan varios registros antes de responder, así que suelen costar más que una pregunta que se responde con la base de conocimiento.",[889,903,904,907],{},[756,905,906],{},"Redactar plantillas cuesta la mitad."," Cuando el asistente redacta o edita una plantilla de email, de mensaje o de documento, la solicitud se cobra a la mitad del precio normal en créditos, con un mínimo de 1 crédito.",[889,909,910,913,914,917,918,921],{},[756,911,912],{},"Una foto de un pack cuesta 15 créditos fijos."," ",[756,915,916],{},"Generate from items"," (generar a partir de los artículos) en un ",[761,919,920],{"href":167},"pack"," comprueba que haya 15 créditos disponibles y solo los cobra cuando se crea la foto. Un intento fallido no cuesta nada.",[889,923,924,925,771],{},"Usan créditos el Asistente de Requiply, la generación de fotos de packs, el widget web de IA de tu web y el ",[761,926,770],{"href":352},[889,928,929,932],{},[756,930,931],{},"Primero se usan los créditos del plan"," y después los créditos adicionales.",[810,934,936],{"id":935},"cuando-se-acaban-los-créditos","Cuando se acaban los créditos",[752,938,939],{},"Toda acción de IA necesita al menos 1 crédito disponible para empezar. Sin créditos:",[886,941,942,954,963,966],{},[889,943,944,945,949,950,953],{},"el Asistente de Requiply responde ",[946,947,948],"em",{},"Your organization has no AI credits remaining. To get more, upgrade to the Advanced tier or buy AI credits."," (tu organización no tiene créditos de IA; para conseguir más, pasa al plan Advanced o compra créditos de IA) y, en la app móvil, ",[946,951,952],{},"Your organization has no AI credits left. An admin can buy more on the web in Settings → AI usage."," (tu organización no tiene créditos de IA; un administrador puede comprar más en la web, en Settings → AI usage),",[889,955,956,958,959,962],{},[756,957,916],{}," en un pack muestra ",[946,960,961],{},"Not enough AI credits. Top up to generate photos."," (no hay suficientes créditos de IA; recarga para generar fotos),",[889,964,965],{},"el widget web de IA y el asistente de reservas del portal dejan de responder a los visitantes,",[889,967,968,969,972],{},"la API devuelve ",[946,970,971],{},"AI credit limit reached. Please add credits to continue."," (se ha alcanzado el límite de créditos de IA; añade créditos para continuar).",[752,974,975],{},"Una respuesta que ya ha empezado nunca se corta a medias. Su consumo se liquida cuando termina.",[810,977,979],{"id":978},"qué-verás","Qué verás",[752,981,982],{},"La página tiene dos secciones principales.",[984,985,843],"h3",{"id":986},"créditos-del-plan",[752,988,989,990,993],{},"La sección ",[756,991,992],{},"Plan credits"," (créditos del plan) muestra:",[886,995,996,1006,1009,1015],{},[889,997,998,1001,1002,1005],{},[946,999,1000],{},"{used} of {total} credits used"," ({used} de {total} créditos usados) y ",[946,1003,1004],{},"{percent}% used"," ({percent} % usado).",[889,1007,1008],{},"Una barra de progreso con los créditos del plan restantes. Se vuelve naranja cuando queda un 20 % o menos, y roja con un 5 % o menos.",[889,1010,1011,1014],{},[946,1012,1013],{},"{count} credits remaining"," (quedan {count} créditos).",[889,1016,1017,1020],{},[946,1018,1019],{},"Renews on {date}"," (se renueva el {date}) para el periodo actual, cuando está disponible.",[752,1022,1023],{},"Si tu organización no tiene una asignación mensual en el plan, Requiply muestra un breve mensaje y te remite a los créditos adicionales.",[984,1025,860],{"id":1026},"créditos-adicionales",[752,1028,989,1029,1032],{},[756,1030,1031],{},"Additional credits"," (créditos adicionales) muestra:",[886,1034,1035,1038,1045,1048],{},[889,1036,1037],{},"El número de créditos comprados que siguen disponibles.",[889,1039,1040,1041,1044],{},"Un botón ",[756,1042,1043],{},"Buy credits"," (comprar créditos).",[889,1046,1047],{},"Una insignia con el descuento máximo disponible en las recargas.",[889,1049,1050,1053],{},[946,1051,1052],{},"{count} credits available in total"," ({count} créditos disponibles en total) entre los saldos del plan y los adicionales.",[810,1055,808],{"id":1056},"consultar-los-créditos-en-la-app-móvil",[752,1058,1059,1060,1063,1064,1067,1068,1071],{},"En la app móvil de Requiply, abre la pestaña ",[756,1061,1062],{},"Assistant"," y toca ",[756,1065,1066],{},"Open chat history"," (abrir el historial del chat). El panel lateral muestra un indicador ",[756,1069,1070],{},"AI credits"," (créditos de IA) a todos los miembros, no solo a los administradores:",[886,1073,1074,1080,1086],{},[889,1075,1076,1079],{},[946,1077,1078],{},"{percent}% left"," (queda un {percent} %), con una sola barra para los créditos del plan y los comprados juntos. La barra se vuelve roja cuando queda menos de un 15 %.",[889,1081,1082,1085],{},[946,1083,1084],{},"{left} of {total}"," ({left} de {total}) créditos.",[889,1087,1088,1091],{},[946,1089,1090],{},"Renews {date}"," (se renueva el {date}), cuando se renuevan los créditos del plan.",[752,1093,1094,1095,1098],{},"Cuando el plan no tiene créditos mensuales, el indicador dice ",[946,1096,1097],{},"No AI credits on this plan"," (este plan no tiene créditos de IA). Los créditos solo se pueden comprar en la web, en esta página.",[810,1100,1102],{"id":1101},"comprar-créditos-adicionales","Comprar créditos adicionales",[752,1104,1105,1106,1108],{},"Pulsa ",[756,1107,1043],{}," para abrir el diálogo de compra.",[752,1110,1111],{},[791,1112],{"alt":1113,"src":1114},"Diálogo Buy AI credits con los importes predefinidos EUR 50, 250 y 1,000 y Other, 5,000 AI credits, un descuento del 10 %, Total due EUR 45.00, el botón Pay €45.00 now y la nota Secure payment by Paddle. VAT is added at checkout where it applies; businesses can enter a tax number there.","\u002Fassets\u002Fsettings\u002Forg\u002Fai-usage\u002Fbuy-ai-credits-dialog.png",[1116,1117,1119,1123,1130,1134,1137,1141,1150,1154],"steps",{"level":1118},"3",[984,1120,1122],{"id":1121},"elige-el-importe-de-la-recarga","Elige el importe de la recarga",[752,1124,1125,1126,1129],{},"Elige un importe predefinido o pulsa ",[756,1127,1128],{},"Other"," (otro) para introducir un importe personalizado en euros.",[984,1131,1133],{"id":1132},"revisa-el-presupuesto","Revisa el presupuesto",[752,1135,1136],{},"El diálogo muestra cuántos créditos vas a recibir, el descuento y el total neto. El IVA se añade en el proceso de pago cuando corresponde.",[984,1138,1140],{"id":1139},"continúa-con-el-pago","Continúa con el pago",[752,1142,1105,1143,1146,1147,1149],{},[756,1144,1145],{},"Pay €{amount} now"," (pagar {amount} € ahora). El proceso de pago de Paddle se abre encima de la página ",[756,1148,758],{},", así que nunca sales de Requiply. Las empresas pueden introducir un número fiscal en el proceso de pago para que el IVA se gestione correctamente.",[984,1151,1153],{"id":1152},"comprueba-que-el-saldo-se-actualiza","Comprueba que el saldo se actualiza",[752,1155,1156],{},"Después de un pago correcto, el proceso de pago se cierra y Requiply actualiza el saldo. Puede que la página consulte el saldo unos instantes mientras el pago se liquida.",[875,1158,1159,1160,787],{},"Las recargas de créditos de IA son pagos únicos a través de Paddle, el mismo proveedor que tu suscripción a Requiply. Sus facturas en PDF aparecen junto a las facturas de tu suscripción en ",[761,1161,519],{"href":520},[810,1163,1165],{"id":1164},"precios-de-las-recargas","Precios de las recargas",[752,1167,1168,1169,1172],{},"Los créditos de IA se calculan a partir de un importe de recarga en euros: ",[756,1170,1171],{},"1 € = 100 créditos",". Los tramos predefinidos son:",[818,1174,1175,1186],{},[821,1176,1177],{},[824,1178,1179,1182],{},[827,1180,1181],{},"Importe de la recarga",[827,1183,1185],{"align":1184},"right","Descuento",[834,1187,1188,1196,1204],{},[824,1189,1190,1193],{},[839,1191,1192],{},"50 €",[839,1194,1195],{"align":1184},"10 %",[824,1197,1198,1201],{},[839,1199,1200],{},"250 €",[839,1202,1203],{"align":1184},"20 %",[824,1205,1206,1209],{},[839,1207,1208],{},"1000 €",[839,1210,1211],{"align":1184},"30 %",[752,1213,1214,1215,1218,1219,1222],{},"Las recargas personalizadas van de ",[756,1216,1217],{},"10 €"," a ",[756,1220,1221],{},"100.000 €",". Los descuentos se aplican automáticamente cuando el importe personalizado alcanza el umbral correspondiente.",[875,1224,1225],{},"Los descuentos reducen el importe cobrado. Los créditos que recibes siguen correspondiendo al importe completo de la recarga elegida.",[810,1227,1229],{"id":1228},"recibos-y-facturas","Recibos y facturas",[752,1231,1232,1235,1236,1239,1240,1243,1244,1247,1248,1251],{},[946,1233,1234],{},"Looking for your receipts?"," (¿buscas tus recibos?) ",[756,1237,1238],{},"View invoices"," (ver facturas) abre ",[761,1241,519],{"href":1242},"\u002Fes\u002Fguides\u002Fsettings\u002Forganization\u002Fbilling#facturas"," en ",[756,1245,1246],{},"Settings → Organization → Billing & Plans",". Las compras de créditos aparecen ahí como ",[946,1249,1250],{},"{count} AI credits",", junto a los pagos de la suscripción. Las compras de créditos no tienen PDF en esa lista.",[810,1253,1255],{"id":1254},"casos-habituales","Casos habituales",[984,1257,1259],{"id":1258},"comprobar-si-las-funciones-de-ia-pueden-seguir-funcionando","Comprobar si las funciones de IA pueden seguir funcionando",[1261,1262,1263,1268,1275],"ol",{},[889,1264,1265,1266,787],{},"Ve a ",[756,1267,777],{},[889,1269,1270,1271,1274],{},"Revisa ",[756,1272,1273],{},"Total available"," (total disponible) y el color de la barra de créditos del plan.",[889,1276,1277,1278,1280],{},"Si el saldo es bajo, pulsa ",[756,1279,1043],{}," y añade más.",[984,1282,1284],{"id":1283},"comprar-una-recarga-con-descuento","Comprar una recarga con descuento",[1261,1286,1287,1291,1294,1297,1302],{},[889,1288,1105,1289,787],{},[756,1290,1043],{},[889,1292,1293],{},"Elige 50 €, 250 € o 1000 €.",[889,1295,1296],{},"Revisa el descuento y el total a pagar.",[889,1298,1105,1299,1301],{},[756,1300,1145],{}," y completa el pago en el proceso de pago de Paddle.",[889,1303,1304],{},"Espera a que el saldo se actualice cuando el pago se haya completado.",[984,1306,1308],{"id":1307},"usar-un-importe-personalizado","Usar un importe personalizado",[1261,1310,1311,1315,1320,1323],{},[889,1312,1105,1313,787],{},[756,1314,1043],{},[889,1316,1317,1318,787],{},"Elige ",[756,1319,1128],{},[889,1321,1322],{},"Introduce un importe entre 10 € y 100.000 €.",[889,1324,1325],{},"Confirma el presupuesto y continúa con el pago.",[810,1327,664],{"id":1328},"solución-de-problemas",[752,1330,1331,1334],{},[756,1332,1333],{},"Los créditos comprados no aparecen al momento","\nLa página consulta el saldo después de un pago correcto porque el pago puede liquidarse un momento después de cerrarse el proceso de pago. Espera un poco y actualiza la página si hace falta.",[752,1336,1337,1340],{},[756,1338,1339],{},"El proceso de pago no se ha abierto","\nVuelve a intentar la compra. Si aparece un mensaje de error en el diálogo, comprueba que el importe esté dentro del intervalo permitido.",[752,1342,1343,1346,1347,787],{},[756,1344,1345],{},"Los créditos del plan aparecen a cero","\nCore incluye 400 créditos del plan por periodo de facturación y Advanced, 2000. Cero significa que los créditos del plan de este periodo se han agotado: compra créditos adicionales o espera a la fecha de renovación que aparece en ",[756,1348,992],{},[752,1350,1351,1354],{},[756,1352,1353],{},"El asistente dice que no quedan créditos de IA","\nSe han agotado tanto los créditos del plan como los adicionales. Compra créditos aquí; el asistente vuelve a funcionar en cuanto el saldo es mayor que cero.",[752,1356,1357,1360,1361,1363,1364,787],{},[756,1358,1359],{},"Necesitas las facturas","\nUsa ",[756,1362,1238],{}," en la página de uso de IA para abrir ",[761,1365,519],{"href":1242},{"title":1367,"searchDepth":1368,"depth":1368,"links":1369},"",2,[1370,1371,1372,1373,1378,1379,1385,1386,1387,1392],{"id":812,"depth":1368,"text":813},{"id":883,"depth":1368,"text":884},{"id":935,"depth":1368,"text":936},{"id":978,"depth":1368,"text":979,"children":1374},[1375,1377],{"id":986,"depth":1376,"text":843},3,{"id":1026,"depth":1376,"text":860},{"id":1056,"depth":1368,"text":808},{"id":1101,"depth":1368,"text":1102,"children":1380},[1381,1382,1383,1384],{"id":1121,"depth":1376,"text":1122},{"id":1132,"depth":1376,"text":1133},{"id":1139,"depth":1376,"text":1140},{"id":1152,"depth":1376,"text":1153},{"id":1164,"depth":1368,"text":1165},{"id":1228,"depth":1368,"text":1229},{"id":1254,"depth":1368,"text":1255,"children":1388},[1389,1390,1391],{"id":1258,"depth":1376,"text":1259},{"id":1283,"depth":1376,"text":1284},{"id":1307,"depth":1376,"text":1308},{"id":1328,"depth":1368,"text":664},"Controla cuántos créditos de IA incluye tu plan, consulta lo que se ha usado y compra más créditos para el asistente, la redacción de plantillas, las fotos de los packs, el widget web y el chat del portal.","md",null,{"gitbook":1397,"translation":1401,"aliases":1403},{"source":1398,"icon":1399,"url":1400},"settings\u002Forg\u002Fai-usage.md","chart-line","https:\u002F\u002Frequiply.gitbook.io\u002Frequiply-docs\u002Fknowledge\u002Fsettings\u002Forganization-settings\u002Fai-usage",{"source":1402},"dd38cca69955811f",[1404],"\u002Fknowledge\u002Fsettings\u002Forganization-settings\u002Fai-usage",{"title":669,"icon":672},{"title":669,"description":1393},"PLcMcCdi30im9mIsvznaD1VAt8g3zBwEnInEZOgPlIc",[1409,1411],{"title":664,"path":665,"stem":666,"description":1410,"icon":667,"children":-1},"Qué hacer si el conector no se conecta, el inicio de sesión se detiene en Admin role required, el asistente rechaza un cambio, una solicitud de reserva cae fuera del horario o las herramientas no aparecen.",{"title":48,"path":679,"stem":680,"description":1412,"icon":358,"children":-1},"Crea tiendas online de alquiler, integraciones de servidor y agentes de IA sobre Requiply con el SDK de TypeScript, la API REST pública o el servidor MCP.",1792585960146]