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REST","\u002Fes\u002Fdevelopers\u002Fapi-reference","es\u002F03.developers\u002F03.api-reference","i-prime-server",{"title":743,"path":744,"stem":745,"icon":6},"Ejemplos","\u002Fes\u002Fdevelopers\u002Fexamples","es\u002F03.developers\u002F04.examples",{"id":747,"title":748,"body":749,"description":881,"extension":882,"links":883,"meta":884,"navigation":887,"path":665,"seo":888,"stem":666,"__hash__":889},"docs_es\u002Fes\u002F02.ai\u002F02.mcp\u002F04.troubleshooting.md","Solución de problemas del MCP de Requiply",{"type":750,"value":751,"toc":876},"minimark",[752,761,765,772,778,784,808,834,840,856,866],[753,754,755,756,760],"p",{},"Problemas habituales al conectar un asistente a Requiply o al usar sus herramientas, y qué hacer en cada caso. Para los pasos de configuración, consulta ",[757,758,759],"a",{"href":652},"Conectar un asistente",".",[762,763,664],"h2",{"id":764},"solución-de-problemas",[753,766,767,771],{},[768,769,770],"strong",{},"El conector no se conecta \u002F \"Authentication required\" (401, se requiere autenticación)","\nEl endpoint de MCP requiere un token de OAuth válido. Vuelve a iniciar sesión desde la configuración del conector o del plugin de tu asistente. Los tokens de acceso caducan a los 30 días, y después se te pide que vuelvas a iniciar sesión.",[753,773,774,777],{},[768,775,776],{},"\"Admin role required\" al iniciar sesión","\nSolo los usuarios con el rol de administrador en la organización pueden autorizar una conexión MCP. Pide a un administrador de la organización que la conecte, o que te cambien el rol.",[753,779,780,783],{},[768,781,782],{},"Te redirige al inicio de sesión y no pasa nada","\nTienes que haber iniciado sesión en Requiply en el mismo navegador. Completa el inicio de sesión en Requiply; después, la autorización continúa automáticamente.",[753,785,786,789,790,796,797,800,801,804,805,807],{},[768,787,788],{},"El asistente dice que no puede cambiar algo","\nPide al asistente que llame a ",[768,791,792],{},[793,794,795],"code",{},"whoami"," y lea la matriz de acceso. Las conexiones las aprueba un administrador, y el grupo Administrators siempre tiene todos los permisos de acceso, así que un rechazo suele tener otra causa: el registro no se puede cambiar a través del asistente (los grupos de artículos, salvo sus campos personalizados, y los estados de reserva), la función necesita un plan superior, o un permiso de ",[768,798,799],{},"Booking creation"," como ",[768,802,803],{},"Allow booking outside of working hours"," está desactivado para el grupo Administrators (consulta ",[757,806,480],{"href":481},").",[753,809,810,813,818,819,823,824,827,828,830,831,833],{},[768,811,812],{},"Una solicitud de reserva falla con un mensaje sobre el horario laboral",[768,814,815],{},[793,816,817],{},"bookings_manage"," exige que el inicio y el fin caigan en días laborables, dentro del horario laboral de la organización y en su zona horaria. La vista previa ya señala el problema, por ejemplo ",[820,821,822],"em",{},"Booking start falls on a non-working day (Sunday 2026-10-04, timezone Europe\u002FKyiv). Nearest working day for the pickup: Monday 2026-10-05, 10:00-18:00"," (el inicio de la reserva cae en un día no laborable; el día laborable más cercano para la recogida es el lunes 5 de octubre de 2026, de 10:00 a 18:00), así que pide una vista previa nueva con otra hora. Una fecha sin hora (por ejemplo, ",[793,825,826],{},"2026-07-01",") se completa con las horas de apertura y de cierre. Si tu grupo de permisos tiene ",[768,829,803],{}," (consulta ",[757,832,480],{"href":481},"), puedes decirle al asistente que la hora fuera del horario es intencionada y creará la solicitud con esa hora.",[753,835,836,839],{},[768,837,838],{},"\"Items already fully booked\" (artículos ya reservados por completo) \u002F errores de disponibilidad","\nLa vista previa de la reserva ya comprueba la disponibilidad y lista las faltas de stock como avisos. Si la llamada confirmada falla igualmente, otra reserva ha ocupado las unidades entretanto; pide una vista previa nueva. Una solicitud de reserva no bloquea el inventario hasta que el personal la aprueba.",[753,841,842,845,846,849,850,855],{},[768,843,844],{},"La vista previa de una plantilla lista macros desconocidas","\nLa plantilla usa una ",[793,847,848],{},"{{macro}}"," que la organización no ofrece; se mostraría como texto vacío. Pide al asistente que consulte ",[768,851,852],{},[793,853,854],{},"get_guidance"," para ese tipo de plantilla y sustituya la macro por una admitida.",[753,857,858,861,862,865],{},[768,859,860],{},"El asistente no puede responder a una conversación","\nLas respuestas se envían en nombre de un miembro, así que la conexión tiene que haberse iniciado como miembro, no con una clave de API de la organización, y la ",[757,863,864],{"href":251},"bandeja de entrada de conversaciones"," tiene que estar activada. La vista previa también indica cuándo se ha cerrado la ventana de respuesta del canal o cuándo otro miembro es el responsable de la conversación; pide al asistente que se haga cargo de ella solo cuando sea lo que quieres.",[753,867,868,871,872,875],{},[768,869,870],{},"Las herramientas no aparecen después de conectar","\nDesconecta y vuelve a conectar. Comprueba que la URL es exactamente ",[793,873,874],{},"https:\u002F\u002Fapi.requiply.com\u002Fapi\u002Fmcp"," (HTTPS, sin barra final).",{"title":877,"searchDepth":878,"depth":878,"links":879},"",2,[880],{"id":764,"depth":878,"text":664},"Qué hacer si el conector no se conecta, el inicio de sesión se detiene en Admin role required, el asistente rechaza un cambio, una solicitud de reserva cae fuera del horario o las herramientas no aparecen.","md",null,{"translation":885},{"source":886},"3a4a3093124ab094",{"title":664,"icon":667},{"title":748,"description":881},"mYrLmshvsXit_PTJGmtWBTQJRUJ44s6-lI_lO4LTpgA",[891,893],{"title":660,"path":661,"stem":662,"description":892,"icon":393,"children":-1},"Preguntas que puedes hacer a un asistente conectado a Requiply, las herramientas MCP que las responden y ejemplos resumidos de lo que devuelve cada una.",{"title":669,"path":670,"stem":671,"description":894,"icon":672,"children":-1},"Controla cuántos créditos de IA incluye tu plan, consulta lo que se ha usado y compra más créditos para el asistente, la redacción de plantillas, las fotos de los packs, el widget web y el chat del portal.",1792586078307]