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Los productos vendidos en la reserva se suman a su precio de venta.",[790,801,802,805,806,809,810,813,814],{},[757,803,804],{"href":87},"Editar las fechas",", ",[757,807,808],{"href":91},"los artículos"," o ",[757,811,812],{"href":96},"los servicios"," de la reserva, o un ",[757,815,816],{"href":101},"ajuste del coste de la reserva",[772,818,819,825,828],{},[790,820,821,824],{},[793,822,823],{},"Deposit"," (fianza)",[790,826,827],{},"Protección reembolsable frente a daños o devoluciones tardías, según tu política de fianzas y las fianzas específicas por producto. Nunca es ingreso.",[790,829,830,831],{},"Un ajuste de la fianza, consulta ",[757,832,834],{"href":833},"#ajustar-la-fianza-de-una-reserva","Ajustar la fianza de una reserva",[772,836,837,843,846],{},[790,838,839,842],{},[793,840,841],{},"Paid"," (pagado)",[790,844,845],{},"Los cobros completados menos los reembolsos, una fila por cobro en el registro de pagos de la reserva.",[790,847,848,849],{},"La ventana de pago de la página de la reserva, consulta ",[757,850,852],{"href":851},"\u002Fes\u002Fguides\u002Fbookings\u002Fmanage#el-registro-de-pagos-en-la-p%C3%A1gina-de-detalle-de-la-reserva","El registro de pagos",[772,854,855,861,867],{},[790,856,857,860],{},[793,858,859],{},"Amount due"," (pendiente)",[790,862,863,864,759],{},"Todos los cobros que siguen pendientes. Lo que un cliente debe en varias reservas se puede cobrar de una vez con la ",[757,865,866],{"href":231},"liquidación de deuda",[790,868,869,809,872,875],{},[793,870,871],{},"Copy payment link",[793,873,874],{},"Create payment link"," junto al importe pendiente",[761,877,879],{"id":878},"precios-y-descuentos","Precios y descuentos",[753,881,882,883,886],{},"En ",[757,884,885],{"href":61},"Add booking",", la vista previa de la columna derecha calcula:",[888,889,890,898,909,920,931,944],"ul",{},[891,892,893,894,897],"li",{},"El ",[793,895,896],{},"subtotal"," a partir de las fechas, los artículos y los servicios elegidos. Los artículos respetan los tramos de precio y el tipo de precio de cada artículo; los servicios usan su tipo de precio configurado.",[891,899,900,901,904,905,908],{},"Los ",[793,902,903],{},"periodos cobrados"," cuando hay un ajuste de tipo ",[793,906,907],{},"Periods",": las líneas con precio por día o por mes se cobran por los periodos cobrados en lugar de por los periodos que salen de las fechas.",[891,910,893,911,914,915,919],{},[793,912,913],{},"descuento del pack"," en las unidades que forman parte de un ",[757,916,918],{"href":917},"\u002Fes\u002Fguides\u002Finventory\u002Fbundles#c%C3%B3mo-se-calcula-el-precio-de-los-packs","pack",", antes del descuento del cliente.",[891,921,893,922,925,926,930],{},[793,923,924],{},"descuento del cliente"," si el cliente elegido está vinculado a un descuento de precio: ",[927,928,929],"code",{},"subtotal × (percentage \u002F 100)",". Se muestran el subtotal tachado, la etiqueta del porcentaje y el total con descuento.",[891,932,933,934,937,938,941,942,759],{},"El ajuste de ",[793,935,936],{},"porcentaje"," o de ",[793,939,940],{},"importe fijo",", que se aplica después del descuento del cliente. Consulta ",[757,943,100],{"href":101},[891,945,946,947,950,951,954,955,958],{},"La ",[793,948,949],{},"fianza",", a partir de tu ",[757,952,953],{"href":597},"política de fianzas"," y de las fianzas específicas por producto y, después, el ",[793,956,957],{},"ajuste de la fianza"," si lo hay.",[753,960,961],{},"Todas las cifras de la vista previa, incluida la fianza, salen del mismo cálculo del servidor que crea la reserva. Mientras se actualiza, aparece un pequeño indicador de carga junto al total.",[753,963,964],{},"La vista previa es solo para el usuario. El servidor vuelve a calcular los totales al enviar, así que manipular la interfaz no puede cambiar el precio que se cobra de verdad.",[761,966,968],{"id":967},"fianzas-en-la-tabla-de-reservas","Fianzas en la tabla de reservas",[753,970,971,972,974],{},"La tabla de reservas tiene una columna ",[793,973,823],{}," para ver los importes de las fianzas y los reembolsos parciales de todas las reservas.",[753,976,977],{},[978,979],"img",{"alt":980,"src":981},"Columna Deposit en la tabla de reservas","\u002Fassets\u002Fsettings\u002Fdeposits\u002Fbookings-deposit-column.png",[753,983,984],{},"Qué muestra:",[888,986,987,994,1000,1003],{},[891,988,989,990,993],{},"Cuando la fianza es mayor que cero, el importe aparece en la moneda de la organización. Si se ha reembolsado alguna parte de la fianza, el valor aparece ",[793,991,992],{},"tachado"," y con menos opacidad, para indicar que se ha reembolsado una parte o la totalidad.",[891,995,996,997,759],{},"Cuando la fianza es cero, la celda muestra un guion atenuado ",[927,998,999],{},"—",[891,1001,1002],{},"La columna se puede filtrar con un campo numérico \"mayor que\", con el menú activado.",[891,1004,1005],{},"Igual que en la tabla de inventario, la visibilidad y el orden de las columnas dependen de la disposición de tabla guardada por el usuario.",[761,1007,1009],{"id":1008},"crear-una-reserva-vista-previa-y-totales","Crear una reserva: vista previa y totales",[753,1011,1012,1013,1016],{},"Cuando un administrador crea una reserva a mano desde ",[793,1014,1015],{},"Bookings → Add",":",[888,1018,1019,1025,1028],{},[891,1020,1021,1022,1024],{},"El resumen de la reserva muestra una línea ",[793,1023,823],{},", en naranja, siempre que la fianza calculada sea mayor que cero.",[891,1026,1027],{},"La fianza se calcula en directo a partir de la política de la organización y de las fianzas específicas por producto, con la misma lógica que usa el servidor, así que la vista previa coincide con el cobro final.",[891,1029,1030,1031,1034,1035,1038,1039,1041,1042,1046],{},"Cuando la fianza forma parte del pago, aparece encima de ",[793,1032,1033],{},"Total to pay"," y está incluida en él (",[927,1036,1037],{},"rental subtotal − discount + deposit","). Cuando se deja fuera de los pagos, aparece debajo de ",[793,1040,1033],{}," con la nota ",[1043,1044,1045],"em",{},"collected separately"," y no está incluida.",[753,1048,1049,1050,1053,1054,1057],{},"Al guardar la reserva, la fianza se ",[793,1051,1052],{},"vuelve a calcular en el servidor"," a partir de la política de la organización y de las fianzas específicas por grupo, que son las que valen. Así se evitan manipulaciones: el cliente no puede enviar un valor de fianza propio y que se acepte. El importe que se cobra con el pago de la reserva es ",[927,1055,1056],{},"rental total + deposit"," cuando la fianza forma parte del pago, y solo el total del alquiler cuando se deja fuera.",[761,1059,1061],{"id":1060},"en-el-portal-de-clientes","En el portal de clientes",[753,1063,1064,1065,1068,1069,1072],{},"Al ",[757,1066,1067],{"href":343},"finalizar la reserva",", el cliente ve una línea ",[793,1070,1071],{},"Security deposit"," siempre que la fianza calculada sea mayor que cero, y la misma cifra aparece después en la página de su propia reserva.",[753,1074,1075],{},[978,1076],{"alt":1077,"src":1078},"Fianza en el carrito y al finalizar la reserva en el portal de clientes","\u002Fassets\u002Fsettings\u002Fdeposits\u002Fcustomer-cart-deposit.png",[888,1080,1081,1095,1098],{},[891,1082,1083,1084,1087,1088,1091,1092],{},"La etiqueta es ",[1043,1085,1086],{},"\"Security deposit\"",". Debajo, una ayuda más pequeña dice ",[1043,1089,1090],{},"\"The deposit is returned after the items come back.\""," (la fianza se devuelve cuando vuelven los artículos) o, cuando la fianza se deja fuera de los pagos, ",[1043,1093,1094],{},"\"Paid separately, not as part of this payment. It is returned after the items come back.\"",[891,1096,1097],{},"La fianza se recalcula al momento cuando el cliente cambia artículos y fechas, así que siempre coincide con lo que el servidor cobrará al final.",[891,1099,893,1100,1102,1103,1106],{},[793,1101,1033],{}," que ve el cliente es ",[927,1104,1105],{},"estimated rental price + deposit"," cuando la fianza forma parte del pago, y solo el precio del alquiler cuando se deja fuera.",[753,1108,1109],{},"Esto es lo que hace que la fianza resulte transparente para el cliente: se muestra como un concepto aparte y reembolsable, en lugar de ir incluida en el precio.",[761,1111,834],{"id":1112},"ajustar-la-fianza-de-una-reserva",[753,1114,1115,1116,1118],{},"La política define la fianza de todas las reservas. Un ",[793,1117,957],{}," la cambia solo en una reserva: el cliente es habitual y de confianza, se ha olvidado parte del efectivo o has acordado con él otro importe. La política y las fianzas específicas por producto no cambian.",[753,1120,1121,1122,1016],{},"Un ajuste de la fianza usa los mismos interruptores y tipos que el ",[757,1123,816],{"href":101},[888,1125,1126,1144],{},[891,1127,1128,1129,1132,1133,1139,1140,1143],{},"La organización tiene activado ",[793,1130,1131],{},"Enable booking cost adjustments"," (activar ajustes del coste de las reservas) en ",[757,1134,1138],{"href":1135,"rel":1136},"https:\u002F\u002Fapp.requiply.com\u002Fsettings\u002Forg\u002Ffeatures",[1137],"nofollow","Settings → Organization → Features",", y los ",[793,1141,1142],{},"Adjustment types"," (tipos de ajuste) marcados ahí son también los que se ofrecen para la fianza.",[891,1145,893,1146,1149,1150,1153],{},[757,1147,1148],{"href":481},"grupo de permisos"," del miembro tiene ",[793,1151,1152],{},"Allow booking cost adjustments"," (permitir ajustes del coste de las reservas).",[753,1155,1156],{},"Ambos están disponibles en todos los planes.",[1158,1159,1161],"h3",{"id":1160},"los-tres-tipos-de-ajuste-de-la-fianza","Los tres tipos de ajuste de la fianza",[766,1163,1164,1177],{},[769,1165,1166],{},[772,1167,1168,1171,1174],{},[775,1169,1170],{},"Tipo",[775,1172,1173],{},"Qué hace con la fianza",[775,1175,1176],{},"Ejemplo",[785,1178,1179,1207,1224],{},[772,1180,1181,1187,1201],{},[790,1182,1183,1186],{},[793,1184,1185],{},"Percentage"," (porcentaje)",[790,1188,1189,1190,805,1193,1196,1197,1200],{},"Resta un porcentaje a la fianza o lo suma. Valores predefinidos ",[793,1191,1192],{},"−25%",[793,1194,1195],{},"−50%"," y ",[793,1198,1199],{},"No deposit"," (−100 %).",[790,1202,1203,1206],{},[1043,1204,1205],{},"−50 %"," para un cliente habitual",[772,1208,1209,1215,1218],{},[790,1210,1211,1214],{},[793,1212,1213],{},"Amount"," (importe)",[790,1216,1217],{},"Mueve la fianza en una cantidad fija en tu moneda.",[790,1219,1220,1223],{},[1043,1221,1222],{},"−100 €"," porque el cliente dejó 100 € menos en efectivo",[772,1225,1226,1231,1238],{},[790,1227,1228,1230],{},[793,1229,907],{}," (periodos)",[790,1232,1233,1234,1237],{},"Calcula una fianza ",[793,1235,1236],{},"Percentage of rental"," para menos o más días o meses de los que salen de las fechas. Solo se ofrece cuando la fianza depende del alquiler, es decir, con una política de porcentaje y al menos un producto sin fianza específica.",[790,1239,1240],{},[1043,1241,1242],{},"−1 día",[753,1244,1245,1246,1249],{},"La fianza nunca baja de cero. El motivo es opcional y se guarda con el ajuste; el texto de ejemplo sugiere ",[1043,1247,1248],{},"The client left part of the deposit in cash"," (el cliente ha dejado parte de la fianza en efectivo).",[1158,1251,1253],{"id":1252},"al-crear-una-reserva","Al crear una reserva",[753,1255,882,1256,1259,1260,1263,1264,1266,1267,1270,1271,1274,1275,1278,1279,1281],{},[757,1257,885],{"href":1258},"\u002Fes\u002Fguides\u002Fbookings\u002Fadd-booking#ajustar-el-precio-o-la-fianza",", la fila ",[793,1261,1262],{},"Adjustments:"," (ajustes) tiene un botón ",[793,1265,823],{}," junto a ",[793,1268,1269],{},"Price",". Aparece en cuanto los artículos elegidos generan una fianza. Púlsalo, define el ajuste en el diálogo ",[793,1272,1273],{},"Deposit adjustment"," (ajuste de la fianza) y pulsa ",[793,1276,1277],{},"Apply"," (aplicar). El botón muestra entonces la nueva fianza, y la vista previa de la reserva incluye una fila ",[793,1280,1273],{}," debajo de la fianza.",[1158,1283,1285],{"id":1284},"en-una-reserva-existente","En una reserva existente",[753,1287,1288,1289,1292,1293,1295,1296,1299,1300,1016],{},"En la página de la reserva, la fianza de la tarjeta de resumen tiene un lápiz (",[793,1290,1291],{},"Adjust the deposit",", ajustar la fianza). La tarjeta de detalles también tiene una fila ",[793,1294,1273],{}," con el mismo lápiz, o ",[1043,1297,1298],{},"No adjustment"," (sin ajuste) mientras no haya ninguno. Los dos abren el diálogo ",[793,1301,1273],{},[1303,1304,1305,1309],"figure",{},[978,1306],{"src":1307,"alt":1308},"\u002Fassets\u002Fsettings\u002Fdeposits\u002Fdeposit-adjustment-dialog.png","El diálogo Deposit adjustment sobre la reserva #39 en modo oscuro. El recuadro 1 marca el selector de tipo Periods, Percentage, Amount con Percentage elegido, el campo de valor con -50% y los botones predefinidos -25%, -50% y No deposit. Debajo, el campo Reason dice Returning client, deposit halved. El recuadro 2 marca el bloque de cifras: Without adjustment $15.98, Deposit adjustment −$7.99 en verde y New deposit $7.99 en negrita. El pie tiene Reset, Cancel y Apply",[1310,1311,1312],"figcaption",{},[753,1313,1314,1317,1318,1320,1321,1324],{},[793,1315,1316],{},"1"," Elige el tipo y el valor; ",[793,1319,1199],{}," elimina la fianza. ",[793,1322,1323],{},"2"," La fianza antes y después, calculada por el servidor mientras escribes.",[1326,1327,1328,1331,1334,1351],"ol",{},[891,1329,1330],{},"Elige el tipo e introduce el valor, o usa un valor predefinido.",[891,1332,1333],{},"Si quieres, escribe un motivo.",[891,1335,1336,1337,1340,1341,1343,1344,1347,1348,1350],{},"Revisa las cifras: ",[793,1338,1339],{},"Without adjustment"," (sin ajuste), el importe de ",[793,1342,1273],{}," (en verde si baja, en naranja si sube) y ",[793,1345,1346],{},"New deposit"," (nueva fianza), o ",[793,1349,1199],{}," cuando llega a cero.",[891,1352,1353,1354,1356,1357,1360,1361,1364],{},"Pulsa ",[793,1355,1277],{},". Requiply muestra ",[1043,1358,1359],{},"Adjustment saved"," (ajuste guardado) y la reserva se actualiza. ",[793,1362,1363],{},"Reset"," (restablecer) elimina el ajuste y recupera la fianza de la política.",[753,1366,1367,1368,1371,1372,1375,1376,1379,1380,1383],{},"La tarjeta de resumen muestra entonces el ajuste debajo de la fianza, por ejemplo ",[1043,1369,1370],{},"−60,00 € (−50 %)",", con un icono de información que muestra el motivo al pasar el ratón. Cada cambio añade una línea a la cronología de la reserva, por ejemplo ",[1043,1373,1374],{},"Deposit adjustment changed: 0 → -50% (Cliente habitual, tercer alquiler este mes)",". Los cambios posteriores de ",[757,1377,1378],{"href":87},"fechas"," y de ",[757,1381,1382],{"href":91},"artículos"," mantienen el ajuste y lo aplican a la nueva fianza.",[1158,1385,1387],{"id":1386},"cuándo-ya-no-se-puede-ajustar-la-fianza","Cuándo ya no se puede ajustar la fianza",[766,1389,1390,1400],{},[769,1391,1392],{},[772,1393,1394,1397],{},[775,1395,1396],{},"Situación",[775,1398,1399],{},"Qué pasa",[785,1401,1402,1418,1430,1438,1446],{},[772,1403,1404,1407],{},[790,1405,1406],{},"La fianza forma parte de los pagos de la reserva y el pago de la reserva ya se ha completado",[790,1408,1409,1410,1414,1415],{},"El lápiz de la fianza se oculta. El dinero ya pasó por la pasarela de pago, así que, en su lugar, devuelve una parte con ",[757,1411,1413],{"href":1412},"#reembolsar-una-fianza","Refund deposit",". Si el diálogo ya está abierto: ",[1043,1416,1417],{},"The deposit was paid together with the booking. Return part of it with a deposit refund instead.",[772,1419,1420,1423],{},[790,1421,1422],{},"La fianza forma parte de los pagos de la reserva y todavía no se ha pagado",[790,1424,1425,1426,759],{},"El ajuste está permitido. El diálogo indica qué pasa con el saldo pendiente o con el enlace de pago online, igual que al ",[757,1427,1429],{"href":1428},"\u002Fes\u002Fguides\u002Fbookings\u002Fchanging\u002Fdates#c%C3%B3mo-se-vuelven-a-calcular-las-cifras-econ%C3%B3micas","cambiar las fechas de la reserva",[772,1431,1432,1435],{},[790,1433,1434],{},"La fianza se deja fuera de los pagos de la reserva",[790,1436,1437],{},"El ajuste está permitido en cualquier momento antes de que se cancele la reserva. Cobra o devuelve la diferencia en mano.",[772,1439,1440,1443],{},[790,1441,1442],{},"La reserva está cancelada",[790,1444,1445],{},"No se puede ajustar.",[772,1447,1448,1451],{},[790,1449,1450],{},"La función o el permiso están desactivados",[790,1452,1453,1454,759],{},"No hay lápiz ni botón ",[793,1455,823],{},[1158,1457,1459],{"id":1458},"en-la-app-móvil","En la app móvil",[753,1461,1462,1463,1466,1467,1470,1471,1266,1473,1475,1476,1478,1479,1482],{},"En el paso ",[793,1464,1465],{},"Confirm"," de ",[793,1468,1469],{},"New booking",", toca el chip ",[793,1472,823],{},[793,1474,1269],{}," para abrir la pantalla ",[793,1477,1273],{},". En una reserva, la fianza del resumen tiene un lápiz, y el menú de acciones tiene ",[793,1480,1481],{},"Adjust deposit",". Los tipos, los valores predefinidos y las reglas son los mismos que en la web.",[1484,1485,1486,1489,1490,1492],"note",{},[793,1487,1488],{},"¿Ajuste o reembolso?"," Usa un ajuste de la fianza cuando el cliente deba entregar menos (o nada) desde el principio. Usa ",[757,1491,1413],{"href":1412}," cuando el cliente ya haya pagado la fianza y le devuelvas una parte o la totalidad, por ejemplo después de quedarte una parte por daños.",[761,1494,1496],{"id":1495},"reembolsar-una-fianza","Reembolsar una fianza",[753,1498,1499,1502,1503,1505,1506,1508],{},[793,1500,1501],{},"Para reembolsar una fianza:"," abre la reserva, busca la sección ",[1043,1504,823],{}," y pulsa ",[793,1507,1413],{}," (reembolsar fianza). También puedes hacerlo desde el menú de acciones de cada fila de la tabla de reservas. La fianza cobrada en una reserva se puede reembolsar entera o en partes, y se admiten varios reembolsos hasta el importe total cobrado.",[1510,1511,1512,1515,1516,1520],"warning",{},[793,1513,1514],{},"Una cancelación nunca reembolsa nada por sí sola."," Eso incluye que un cliente ",[757,1517,1519],{"href":1518},"\u002Fes\u002Fguides\u002Fonline-booking\u002Fcustomer-accounts#cancelar-online","cancele su propia reserva"," en el portal de clientes: la reserva se anula y el stock se libera, pero la fianza y cualquier pago se quedan exactamente donde están hasta que alguien de tu equipo los reembolse aquí.",[1158,1522,1524],{"id":1523},"dónde-aparece-la-acción-de-reembolso","Dónde aparece la acción de reembolso",[753,1526,1527],{},[978,1528],{"alt":1529,"src":1530},"Sección Deposit en la página de detalle de una reserva","\u002Fassets\u002Fsettings\u002Fdeposits\u002Fbooking-deposit-section.png",[753,1532,1533,1534,1537,1538,1540],{},"En la ",[793,1535,1536],{},"página de detalle de la reserva",", la sección ",[1043,1539,823],{}," muestra:",[888,1542,1543,1556,1562,1568,1574],{},[891,1544,1545,1548,1549,1552,1553],{},[793,1546,1547],{},"Deposit charged",": el importe original. En una reserva cuya fianza se deja fuera de los pagos, pone ",[793,1550,1551],{},"Deposit amount",", con la nota ",[1043,1554,1555],{},"Not part of the booking payment: collect it separately and return it by hand.",[891,1557,1558,1561],{},[793,1559,1560],{},"Refunded so far"," (reembolsado hasta ahora): el total ya devuelto.",[891,1563,1564,1567],{},[793,1565,1566],{},"Remaining"," (pendiente): lo que sigue retenido.",[891,1569,1570,1571,1573],{},"Un botón ",[793,1572,1413],{},", desactivado cuando el importe pendiente es 0.",[891,1575,1576,1577,1580],{},"Si ya se ha reembolsado todo, en lugar del botón aparece el mensaje atenuado ",[1043,1578,1579],{},"\"Deposit fully refunded.\""," (fianza reembolsada por completo).",[753,1582,1533,1583,1586,1587,1589],{},[793,1584,1585],{},"tabla de reservas",", el menú de acciones de cada fila también ofrece la acción ",[1043,1588,1413],{}," cuando a la reserva le queda un importe reembolsable.",[1158,1591,1593],{"id":1592},"qué-muestra-el-diálogo-de-reembolso","Qué muestra el diálogo de reembolso",[753,1595,1596],{},[978,1597],{"alt":1598,"src":1599},"Diálogo Refund deposit","\u002Fassets\u002Fsettings\u002Fdeposits\u002Frefund-deposit-dialog.png",[753,1601,1602,1603,1605],{},"Cuando el usuario pulsa ",[793,1604,1413],{},", se abre una ventana con:",[888,1607,1608,1621,1628,1635,1646],{},[891,1609,1610,1611,1613,1614,1616,1617,1196,1619,759],{},"Un resumen de ",[1043,1612,1547],{}," (o ",[1043,1615,1551],{}," cuando la fianza se dejó fuera de los pagos), ",[1043,1618,1560],{},[1043,1620,1566],{},[891,1622,1623,1624,1627],{},"Un campo ",[793,1625,1626],{},"Amount to refund"," (importe a reembolsar) que ya trae el importe pendiente y que admite valores entre 0 y ese importe.",[891,1629,1630,1631,1634],{},"Un campo de texto ",[793,1632,1633],{},"Reason \u002F damage note"," (motivo o nota de daños): opcional, texto libre que se guarda con el reembolso.",[891,1636,1637,1638,1641,1642,1645],{},"Una sección plegable ",[793,1639,1640],{},"Additional actions"," (acciones adicionales) con la casilla ",[793,1643,1644],{},"Refund manually (skip payment provider)"," (reembolsar manualmente, sin pasar por la pasarela de pago). Es útil cuando el reembolso se hace fuera del sistema (efectivo, transferencia bancaria, etc.) y solo hay que dejarlo registrado en la contabilidad.",[891,1647,1648,1649],{},"Una ayuda que cambia según el modo elegido:\n",[888,1650,1651,1658],{},[891,1652,1653,1654,1657],{},"Reembolso a través de la pasarela: ",[1043,1655,1656],{},"\"The refund will be processed through the original payment provider. The customer will see the refund in their account within a few business days.\""," (el reembolso se tramitará a través de la pasarela de pago original y el cliente lo verá en su cuenta en unos días hábiles).",[891,1659,1660,1661,1664],{},"Reembolso manual: ",[1043,1662,1663],{},"\"No provider call will be made: only records a refund handled outside the system (e.g. cash).\""," (no se contacta con ninguna pasarela, solo se registra un reembolso hecho fuera del sistema, por ejemplo en efectivo).",[1158,1666,1668],{"id":1667},"caso-especial-pay-in-person-o-fianza-fuera-de-los-pagos","Caso especial: Pay in person o fianza fuera de los pagos",[753,1670,1671,1672,1675,1676,1679,1680,1682],{},"Si la reserva se pagó con ",[793,1673,1674],{},"Pay in person"," (lo que el portal ofrece a los clientes como ",[1043,1677,1678],{},"Pay on pickup",", pagar en la recogida), el dinero nunca pasó por una pasarela de pago, así que el diálogo oculta por completo la sección ",[1043,1681,1640],{}," y trata el reembolso como un simple registro contable. En ese caso no hay que elegir entre reembolso manual o a través de la pasarela.",[753,1684,1685],{},"Lo mismo ocurre con una fianza que se dejó fuera de los pagos de la reserva: nunca pasó por una pasarela, así que la devuelves en mano y el diálogo solo registra el reembolso.",[1158,1687,1689],{"id":1688},"qué-pasa-al-confirmar","Qué pasa al confirmar",[888,1691,1692,1695,1698,1701],{},[891,1693,1694],{},"Requiply comprueba el importe solicitado frente a la fianza pendiente. Los reembolsos que la superan se rechazan.",[891,1696,1697],{},"Con las pasarelas online, se intenta el reembolso a través de la pasarela de pago original.",[891,1699,1700],{},"Con Pay in person, o cuando se pide un reembolso manual, el reembolso se registra sin llamar a ninguna pasarela.",[891,1702,1703,1704,1196,1706,1708],{},"Si todo va bien, ",[1043,1705,1560],{},[1043,1707,1566],{}," se actualizan al momento en la reserva, y la tabla de reservas muestra el estilo de reembolso parcial (valor tachado).",[1158,1710,1712],{"id":1711},"cuándo-se-rechaza-un-reembolso","Cuándo se rechaza un reembolso",[753,1714,1715],{},"Cuando un reembolso no se puede hacer, se indica el motivo, para que sepas si volver a intentarlo, registrarlo manualmente o revisar la reserva:",[766,1717,1718,1728],{},[769,1719,1720],{},[772,1721,1722,1725],{},[775,1723,1724],{},"Mensaje",[775,1726,1727],{},"Qué hacer",[785,1729,1730,1740,1753,1766,1776,1786],{},[772,1731,1732,1737],{},[790,1733,1734],{},[1043,1735,1736],{},"This booking has no deposit to refund",[790,1738,1739],{},"No se cobró nada en esta reserva.",[772,1741,1742,1747],{},[790,1743,1744],{},[1043,1745,1746],{},"The amount exceeds the remaining deposit (remaining: {amount}). It may already have been refunded from another device",[790,1748,1749,1750,1752],{},"Vuelve a cargar la reserva y revisa ",[1043,1751,1560],{},". Probablemente un compañero la reembolsó mientras tenías el diálogo abierto.",[772,1754,1755,1760],{},[790,1756,1757],{},[1043,1758,1759],{},"The original payment for this booking was not found",[790,1761,1762,1763,759],{},"No hay ningún cobro de la pasarela sobre el que reembolsar. Regístralo con ",[793,1764,1765],{},"Refund manually",[772,1767,1768,1773],{},[790,1769,1770],{},[1043,1771,1772],{},"The payment provider rejected the refund. Try again or record it as a manual refund",[790,1774,1775],{},"La pasarela lo ha rechazado. Vuelve a intentarlo y, si sigue fallando, paga al cliente fuera de Requiply y regístralo manualmente.",[772,1777,1778,1783],{},[790,1779,1780],{},[1043,1781,1782],{},"The refund amount must be greater than zero",[790,1784,1785],{},"Introduce un importe mayor que cero.",[772,1787,1788,1793],{},[790,1789,1790],{},[1043,1791,1792],{},"You do not have access to this booking",[790,1794,1795],{},"La reserva pertenece a otra organización o tus permisos han cambiado desde que abriste la página.",[761,1797,1799],{"id":1798},"facturas-y-emails","Facturas y emails",[888,1801,1802,1816],{},[891,1803,1804,1805,1808,1809,1811,1812,1815],{},"Las ",[793,1806,1807],{},"facturas en PDF"," incluyen una línea ",[1043,1810,1071],{}," y, cuando corresponde, una línea ",[1043,1813,1814],{},"Deposit refunded"," debajo. El total general incluye la fianza.",[891,1817,1804,1818,1821,1822],{},[793,1819,1820],{},"plantillas de email de reservas"," admiten dos tokens que los administradores pueden añadir a sus plantillas personalizadas:\n",[888,1823,1824,1830],{},[891,1825,1826,1829],{},[927,1827,1828],{},"{{bookingDeposit}}",": el importe de la fianza, con el formato de la moneda de la organización. Vacío cuando no hay fianza.",[891,1831,1832,1835,1836,1839],{},[927,1833,1834],{},"{{bookingTotalCharged}}",": ",[1043,1837,1838],{},"Total charged (rental, plus the deposit when it is part of the payment)"," (total cobrado: el alquiler, más la fianza cuando forma parte del pago). En una reserva cuya fianza se deja fuera de los pagos, es solo el total del alquiler.",[753,1841,1842,1843,1845],{},"Consulta ",[757,1844,395],{"href":397}," para ver la lista completa de variables disponibles en las plantillas.",[761,1847,1849],{"id":1848},"analíticas-las-fianzas-no-son-ingresos","Analíticas: las fianzas no son ingresos",[753,1851,1852],{},"Las fianzas se excluyen expresamente de las cifras de ingresos en todo Requiply:",[888,1854,1855,1862],{},[891,1856,1857,1858,1861],{},"El total guardado de la reserva es el importe ",[793,1859,1860],{},"solo del alquiler","; la fianza reembolsable se registra aparte y nunca se suma a los ingresos, ni en los resúmenes ni en el gráfico de ingresos.",[891,1863,1864],{},"Así, una organización con una política de fianzas alta no verá los ingresos inflados. Las fianzas solo aparecen en su propia columna y en la página de cada reserva.",[753,1866,1867],{},"Cuando leas paneles o informes, sigue la misma regla: las fianzas son dinero de garantía, no ganancias.",[761,1869,1871],{"id":1870},"casos-habituales","Casos habituales",[1158,1873,1875],{"id":1874},"un-cliente-de-confianza-trae-solo-la-mitad-de-la-fianza","Un cliente de confianza trae solo la mitad de la fianza",[753,1877,1878,1879,1881,1882,1884,1885,1505,1888,1890],{},"Abre la reserva, pulsa el lápiz junto a la fianza, elige ",[793,1880,1185],{},", pulsa ",[793,1883,1195],{},", escribe ",[1043,1886,1887],{},"Cliente habitual, se acuerda la mitad de la fianza",[793,1889,1277],{},". La reserva pide ahora la mitad de la fianza, y los reembolsos posteriores se calculan sobre ese importe. Si la fianza va incluida en un pago online que ya se ha cobrado, reembolsa la mitad en su lugar.",[1158,1892,1894],{"id":1893},"sin-fianza-para-un-socio-de-siempre","Sin fianza para un socio de siempre",[753,1896,882,1897,1881,1901,1903,1904,1906,1907,1881,1909,1505,1911,1913],{},[757,1898,885],{"href":1899,"rel":1900},"https:\u002F\u002Fapp.requiply.com\u002Freservations\u002Fadd",[1137],[793,1902,823],{}," en ",[793,1905,1262],{},", elige ",[793,1908,1185],{},[793,1910,1199],{},[793,1912,1277],{},". La reserva se crea sin fianza y el resto de reservas siguen tu política.",[1158,1915,1917],{"id":1916},"el-cliente-devuelve-un-artículo-con-daños-leves","El cliente devuelve un artículo con daños leves",[753,1919,1920,1921,1923,1924,1926,1927,1930,1931,1933],{},"Abre la reserva, pulsa ",[793,1922,1413],{}," y baja el ",[1043,1925,1626],{}," por debajo del importe pendiente (por ejemplo, retén 50 € por los daños y reembolsa el resto). Añade una nota sobre los daños en el campo ",[1043,1928,1929],{},"Reason"," para que quede constancia. Cuando se procese el reembolso, ",[1043,1932,1566],{}," bajará hasta el importe retenido y la tabla de reservas mostrará tachada la celda de la fianza.",[1158,1935,1937],{"id":1936},"el-cliente-pagó-en-efectivo-en-la-recogida-y-hay-que-devolverle-la-fianza","El cliente pagó en efectivo en la recogida y hay que devolverle la fianza",[753,1939,1940,1941,1943],{},"En una reserva con Pay in person, abre ",[793,1942,1413],{},". El diálogo oculta la opción manual o a través de la pasarela y trata todo el reembolso como un registro contable: el sistema anota que la fianza se devolvió sin llamar a ninguna pasarela de pago.",{"title":1945,"searchDepth":1946,"depth":1946,"links":1947},"",2,[1948,1949,1950,1951,1952,1953,1961,1968,1969,1970],{"id":763,"depth":1946,"text":764},{"id":878,"depth":1946,"text":879},{"id":967,"depth":1946,"text":968},{"id":1008,"depth":1946,"text":1009},{"id":1060,"depth":1946,"text":1061},{"id":1112,"depth":1946,"text":834,"children":1954},[1955,1957,1958,1959,1960],{"id":1160,"depth":1956,"text":1161},3,{"id":1252,"depth":1956,"text":1253},{"id":1284,"depth":1956,"text":1285},{"id":1386,"depth":1956,"text":1387},{"id":1458,"depth":1956,"text":1459},{"id":1495,"depth":1946,"text":1496,"children":1962},[1963,1964,1965,1966,1967],{"id":1523,"depth":1956,"text":1524},{"id":1592,"depth":1956,"text":1593},{"id":1667,"depth":1956,"text":1668},{"id":1688,"depth":1956,"text":1689},{"id":1711,"depth":1956,"text":1712},{"id":1798,"depth":1946,"text":1799},{"id":1848,"depth":1946,"text":1849},{"id":1870,"depth":1946,"text":1871,"children":1971},[1972,1973,1974,1975],{"id":1874,"depth":1956,"text":1875},{"id":1893,"depth":1956,"text":1894},{"id":1916,"depth":1956,"text":1917},{"id":1936,"depth":1956,"text":1937},"Cómo se calcula el total de una reserva a partir de precios, descuentos y ajustes, cómo se muestra, ajusta y reembolsa la fianza en una reserva y cómo aparecen las fianzas en las facturas y en la analítica.","md",null,{"translation":1980},{"source":1981},"c8546073dbf6d7ef",{"title":111,"icon":114},{"title":748,"description":1976},"1lnJSla6p_PmrRYLPUkOfRH5gM9BjcyZWG1s8qqfFM0",[1986,1988],{"title":100,"path":101,"stem":102,"description":1987,"icon":103,"children":-1},"Aplica un descuento o un recargo a una reserva concreta: cobra menos o más días o meses de los que salen de sus fechas, resta un porcentaje o mueve el total en un importe fijo. Reduce o elimina la fianza de la misma forma. El motivo se imprime en la factura.",{"title":116,"path":117,"stem":118,"description":1989,"icon":106,"children":-1},"Divide la factura de una reserva en secciones con nombre, como días del evento, lugares o fases, para que el cliente vea un desglose agrupado en lugar de una lista larga.",1792585964049]