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Cada una enlaza con la página que la explica a fondo.",[756,757,759],"h2",{"id":758},"grupo-de-artículos","Grupo de artículos",[752,761,762,763,767],{},"Un ",[764,765,766],"strong",{},"grupo de artículos"," representa un tipo de producto que alquilas. Puede contener una sola cosa física o muchas idénticas que los clientes ven como el mismo producto.",[752,769,770,771,774],{},"Por ejemplo, ",[764,772,773],{},"Rode PSA-1"," es un grupo de artículos. Si en tu almacén hay tres brazos de micrófono Rode PSA-1, los tres pertenecen a ese mismo grupo, porque al cliente que reserva \"un Rode PSA-1\" no le importa cuál de los tres se lleva.",[752,776,777,778,781],{},"Los grupos de artículos mantienen ordenado el catálogo: publicas un solo producto en lugar de tres fichas casi idénticas, y Requiply calcula cuántos quedan libres en cada fecha. Consulta ",[779,780,161],"a",{"href":162},".",[756,783,785],{"id":784},"artículo-unidad-y-sku","Artículo, unidad y SKU",[752,787,762,788,791,792,795,796,799],{},[764,789,790],{},"artículo"," es una sola cosa física de tu almacén: un brazo de micrófono, una furgoneta, una cabaña. La documentación y la app también lo llaman ",[764,793,794],{},"unidad",", sobre todo en las ",[779,797,798],{"href":127},"listas de comprobación de recogida y devolución"," y al escanear códigos de barras. Artículo y unidad significan lo mismo.",[752,801,802],{},"Cada artículo pertenece a un grupo de artículos y se controla por separado. Gracias a eso, Requiply puede indicar que un Rode PSA-1 está fuera en una reserva mientras otro está disponible y un tercero está en mantenimiento, cada uno con su propio estado, número de serie e historial de reparaciones.",[752,804,805,808],{},[764,806,807],{},"Los dos niveles tienen un SKU",", y son identificadores distintos:",[810,811,812,827],"table",{},[813,814,815],"thead",{},[816,817,818,821,824],"tr",{},[819,820],"th",{},[819,822,823],{},"Qué identifica",[819,825,826],{},"Ejemplo",[828,829,830,847],"tbody",{},[816,831,832,838,841],{},[833,834,835],"td",{},[764,836,837],{},"SKU del grupo de artículos",[833,839,840],{},"El producto en su conjunto",[833,842,843],{},[844,845,846],"code",{},"RODE-PSA-1",[816,848,849,854,857],{},[833,850,851],{},[764,852,853],{},"SKU del artículo",[833,855,856],{},"Una unidad física concreta",[833,858,859,862,863],{},[844,860,861],{},"RODE-PSA-1-1",", ",[844,864,865],{},"RODE-PSA-1-2",[752,867,868,869,872,873,781],{},"Requiply genera los dos automáticamente y puedes editar cualquiera de ellos. El ",[764,870,871],{},"número de serie"," es otra cosa: es el número que el fabricante da a la unidad, se guarda junto al SKU del artículo y Requiply nunca lo usa para identificarla. Consulta ",[779,874,157],{"href":158},[756,876,878],{"id":877},"reserva","Reserva",[752,880,881,882,884],{},"Una ",[764,883,877],{}," es un alquiler: un cliente, una fecha de recogida y una fecha de devolución, los artículos y servicios que se lleva y lo que debe pagar por ellos. Al crear la reserva se bloquea el stock, así que nadie más puede llevarse las mismas unidades en fechas que se solapan.",[752,886,887,888,891,892,895,896,900],{},"Tu equipo crea reservas dentro de Requiply en ",[779,889,890],{"href":61},"Add booking"," (añadir reserva), y los clientes pueden crearlas por su cuenta en el ",[779,893,894],{"href":331},"portal de clientes",". En la API y en algunas pantallas antiguas la reserva todavía se llama ",[897,898,899],"em",{},"reservation","; es el mismo registro.",[756,902,904],{"id":903},"estado-de-la-reserva","Estado de la reserva",[752,906,907,908,911,912,915,916,919,920,923,924,781],{},"El ",[764,909,910],{},"estado"," es la fase en la que se encuentra una reserva, como ",[897,913,914],{},"New"," (nueva), ",[897,917,918],{},"In Progress"," (en curso) o ",[897,921,922],{},"Completed"," (completada). Los estados deciden si una reserva bloquea stock, si antes hay que completar una lista de comprobación y si cuenta como activa, completada o cancelada en los informes. Cada organización empieza con siete estados y puede renombrarlos, cambiarles el color, añadir y eliminar estados, y decidir las transiciones entre ellos. Consulta ",[779,925,581],{"href":582},[756,927,929],{"id":928},"cliente","Cliente",[752,931,762,932,934,935,781],{},[764,933,928],{}," es una persona o empresa que te alquila: sus datos de contacto, su historial de alquileres, lo que debe, el descuento que tenga y los campos personalizados que hayas añadido. Consulta ",[779,936,210],{"href":211},[756,938,940],{"id":939},"servicio","Servicio",[752,942,762,943,945,946,781],{},[764,944,939],{}," es algo que se cobra y que no es un artículo físico de alquiler, como el envío, la recogida a domicilio, el montaje, la limpieza o las horas de un operador. Los servicios se añaden a la reserva junto a los artículos y aparecen en la factura. Consulta ",[779,947,195],{"href":196},[756,949,951],{"id":950},"fianza","Fianza",[752,953,881,954,956,957,781],{},[764,955,950],{}," es un importe reembolsable que retienes como garantía frente a daños, pérdidas o devoluciones con retraso. Se cobra con la reserva, se registra aparte de los ingresos en los informes y se reembolsa total o parcialmente cuando el material ha vuelto. Consulta ",[779,958,596],{"href":597},[756,960,962],{"id":961},"subalquiler","Subalquiler",[752,964,762,965,967,968,781],{},[764,966,961],{}," son equipos que no son tuyos y que alquilas a un proveedor para cumplir una reserva. Requiply registra lo que te cobra el proveedor y lo que tú cobras al cliente, así que ves el beneficio del material subalquilado. Consulta ",[779,969,141],{"href":142},[756,971,973],{"id":972},"venta-y-equipos-en-venta","Venta y equipos en venta",[752,975,976,977,980,981,984,985,988,989,991],{},"Los ",[764,978,979],{},"equipos en venta"," son productos que vendes en lugar de alquilarlos, como una tarjeta de memoria o una batería. Tienen un precio fijo y un ",[764,982,983],{},"recuento de stock"," en lugar de unidades, y nunca aparecen en la disponibilidad. Una ",[764,986,987],{},"venta"," registra los productos vendidos, ya sea por separado con su propio pago o dentro de una reserva, cuya factura la cobra. Las dos cosas necesitan que ",[779,990,287],{"href":289}," esté activado.",[756,993,995],{"id":994},"tramo-de-precio","Tramo de precio",[752,997,762,998,1001,1002,781],{},[764,999,1000],{},"tramo de precio"," abarata el precio por día de un artículo cuanto más tiempo se alquila, cobrando un porcentaje del precio base para cada intervalo de duración. Solo depende de la duración del alquiler, no del calendario. Consulta ",[779,1003,556],{"href":557},[756,1005,1007],{"id":1006},"descuento-de-precio","Descuento de precio",[752,1009,762,1010,1013,1014,781],{},[764,1011,1012],{},"descuento de precio"," es un porcentaje vinculado a un cliente, para que ese cliente pague menos automáticamente en todas sus reservas. Requiply no tiene vales ni códigos de cupón. Consulta ",[779,1015,1016],{"href":567},"Descuentos de precio",[756,1018,1020],{"id":1019},"campo-personalizado","Campo personalizado",[752,1022,762,1023,1026,1027,781],{},[764,1024,1025],{},"campo personalizado"," guarda algo que Requiply no registra por defecto, como el número de pasaporte de un cliente o la fecha de compra de un artículo. Creas el campo y después eliges a qué registros se aplica. Consulta ",[779,1028,610],{"href":611},[756,1030,1032],{"id":1031},"flujo-de-trabajo","Flujo de trabajo",[752,1034,762,1035,1038,1039,781],{},[764,1036,1037],{},"flujo de trabajo"," es una automatización: cuando le pasa algo a una reserva y se cumplen tus condiciones, Requiply envía un email o un mensaje o actualiza la reserva, sin que nadie tenga que acordarse de hacerlo. Consulta ",[779,1040,374],{"href":375},[756,1042,1044],{"id":1043},"grupo-de-permisos","Grupo de permisos",[752,1046,762,1047,1050,1051,781],{},[764,1048,1049],{},"grupo de permisos"," es un conjunto de permisos con nombre al que asignas personas, en lugar de marcar las mismas casillas para cada nueva incorporación. Decide a qué páginas y acciones puede acceder cada miembro de tu equipo. Consulta ",[779,1052,480],{"href":481},[756,1054,1056],{"id":1055},"sede","Sede",[752,1058,881,1059,1061,1062,781],{},[764,1060,1055],{}," es un lugar desde el que trabajas: una delegación, un almacén, una tienda, un punto de recogida o una zona de servicio. Las sedes aportan la dirección y las indicaciones que aparecen en las reservas y las facturas y que ven los clientes. Consulta ",[779,1063,489],{"href":491},[756,1065,335],{"id":1066},"portal-de-clientes",[752,1068,907,1069,1071,1072,1075,1076,781],{},[764,1070,894],{}," es tu web de alquiler para clientes en ",[844,1073,1074],{},"portal.requiply.com\u002F\u003Cyour code>",". Usa los datos de tu organización, tu catálogo, tus precios y tus reglas de reserva para que los clientes vean lo que ofreces, lo reserven por su cuenta e inicien sesión después para seguir, pagar o cancelar una reserva. Consulta ",[779,1077,335],{"href":331},[756,1079,731],{"id":1080},"organización",[752,1082,881,1083,1085],{},[764,1084,1080],{}," es tu espacio de trabajo: un negocio, con su propio catálogo, clientes, reservas, equipo, moneda y suscripción. Todo lo que creas vive dentro de ella, y las personas a las que invitas trabajan todas en la misma.",{"title":1087,"searchDepth":1088,"depth":1088,"links":1089},"",2,[1090,1091,1092,1093,1094,1095,1096,1097,1098,1099,1100,1101,1102,1103,1104,1105,1106],{"id":758,"depth":1088,"text":759},{"id":784,"depth":1088,"text":785},{"id":877,"depth":1088,"text":878},{"id":903,"depth":1088,"text":904},{"id":928,"depth":1088,"text":929},{"id":939,"depth":1088,"text":940},{"id":950,"depth":1088,"text":951},{"id":961,"depth":1088,"text":962},{"id":972,"depth":1088,"text":973},{"id":994,"depth":1088,"text":995},{"id":1006,"depth":1088,"text":1007},{"id":1019,"depth":1088,"text":1020},{"id":1031,"depth":1088,"text":1032},{"id":1043,"depth":1088,"text":1044},{"id":1055,"depth":1088,"text":1056},{"id":1066,"depth":1088,"text":335},{"id":1080,"depth":1088,"text":731},"El vocabulario de Requiply definido en un solo lugar: grupo de artículos, SKU, unidad, reserva, cliente, servicio, fianza, subalquiler, tramo de precio, flujo de trabajo, grupo de permisos y portal de clientes.","md",null,{"gitbook":1111,"translation":1115,"aliases":1117},{"source":1112,"icon":1113,"url":1114},"get-started\u002Fcore-concepts.md","layers","https:\u002F\u002Frequiply.gitbook.io\u002Frequiply-docs\u002Fknowledge\u002Fget-started\u002Fcore-concepts",{"source":1116},"29fd38906da7c0b2",[1118],"\u002Fknowledge\u002Fget-started\u002Fcore-concepts",{"title":22,"icon":6},{"title":22,"description":1107},"_iuk7abTvGQAu65ZRW-ON1ITvovMh5MDumDGOcKV6Cc",[1123,1125],{"title":17,"path":18,"stem":19,"description":1124,"icon":20,"children":-1},"Qué es Requiply y para quién es: software de gestión de alquileres y activos para empresas que alquilan equipos, vehículos, inmuebles o espacios.",{"title":26,"path":27,"stem":28,"description":1126,"icon":29,"children":-1},"El orden en el que configurar Requiply, desde crear la cuenta y añadir tus primeros artículos hasta enviar una factura y conseguir el bonus de la prueba.",1792585958163]