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Los cambios que hagas aquí afectan a tus facturas, a tu web pública y al trabajo del día a día.",[752,756,757,758,762,763,766,767,772],{},"Abre la configuración con ",[759,760,761],"strong",{},"Settings",", en la parte inferior de la barra lateral. El menú de configuración se abre como una tarjeta propia junto a la página, con un cuadro ",[759,764,765],{},"Search settings"," (buscar en la configuración) arriba, y la barra lateral principal se reduce a iconos para dejar espacio. Vuelve a desplegarla con el botón del panel de arriba a la izquierda. Consulta ",[768,769,771],"a",{"href":770},"\u002Fes\u002Fguides\u002Fsettings\u002Fmenu-layout#c%C3%B3mo-se-organiza-la-app","Cómo se organiza la app",".",[774,775,776,779,780,783,784,787,788,791,792,795,796,799,800,803],"note",{},[759,777,778],{},"¿Configuras Requiply por primera vez?"," Empieza por ",[759,781,782],{},"Organization → Information"," (información de la organización) y ",[759,785,786],{},"Date & Time"," (fecha y hora), después conecta una pasarela de pago, crea tus ",[759,789,790],{},"Categories"," (categorías) y tus ",[759,793,794],{},"Pricing"," (precios), diseña tus ",[759,797,798],{},"Email Templates"," (plantillas de email) y, por último, configura los ",[759,801,802],{},"Workflows"," (flujos de trabajo) para automatizar la comunicación con los clientes.",[805,806,458],"h2",{"id":807},"configuración-de-la-organización",[809,810,812],"h3",{"id":811},"información","Información",[752,814,815,817],{},[768,816,465],{"href":466}," permite a los administradores editar el nombre de la organización, los datos de contacto, el logotipo y otros datos del negocio. Estos datos aparecen en tus facturas, en tu web pública y en cualquier lugar de Requiply donde se haga referencia a tu organización.",[809,819,469],{"id":820},"funciones",[752,822,823,825,826,829,830,829,833,829,836,839,840,842,843,846],{},[768,824,469],{"href":470}," activa o desactiva funciones opcionales para toda la organización: ",[759,827,828],{},"subalquileres",", ",[759,831,832],{},"listas de comprobación de recogida y devolución",[759,834,835],{},"ajustes del coste de la reserva",[759,837,838],{},"ventas"," de productos como tarjetas de memoria y baterías (consulta ",[768,841,287],{"href":289},") y, en el plan Advanced, ",[759,844,845],{},"códigos QR y códigos de barras"," para las etiquetas del inventario y el escaneo desde el móvil.",[809,848,474],{"id":849},"cuentas",[752,851,852,854],{},[768,853,474],{"href":475}," permite a los administradores invitar a miembros del equipo por email, definir su rol y sus permisos, y quitar usuarios de la organización. Las personas invitadas eligen su propia contraseña al aceptar la invitación.",[809,856,858],{"id":857},"gestionar-sedes","Gestionar sedes",[752,860,861,862,865],{},"Las ",[768,863,864],{"href":491},"sedes"," guardan los lugares físicos vinculados a tu negocio, como un almacén, un punto de recogida o una oficina. Las sedes aparecen en tus facturas y durante el proceso de reserva en la web, para que los clientes sepan dónde recoger su alquiler.",[809,867,500],{"id":868},"localización",[752,870,871,873],{},[768,872,500],{"href":501}," controla la configuración de idioma de la interfaz de Requiply y del contenido que ven los clientes.",[809,875,877],{"id":876},"fecha-y-hora","Fecha y hora",[752,879,880,882],{},[768,881,505],{"href":506}," define tu zona horaria y tu horario laboral. El horario laboral que definas aquí se usa para limitar las franjas horarias de recogida y devolución disponibles al finalizar la reserva.",[809,884,886],{"id":885},"empleados","Empleados",[752,888,889,891],{},[768,890,509],{"href":510}," guarda las personas y los equipos externos que hacen trabajos remunerados, con tarifas fijas, por hora o en porcentaje. Asígnalos a servicios de las reservas y a tareas del inventario, y cada perfil muestra lo que se les debe.",[809,893,629],{"id":894},"diseño-del-menú-lateral",[752,896,897,899,900,903,904,772],{},[768,898,629],{"href":630}," reordena y oculta las secciones y las páginas del menú principal, para ti en tu página ",[759,901,902],{},"Account"," (cuenta) o para todos los miembros de un ",[768,905,907],{"href":906},"\u002Fes\u002Fguides\u002Fsettings\u002Forganization\u002Faccounts\u002Fpermission-groups#dise%C3%B1o-del-men%C3%BA-para-un-grupo","grupo de permisos",[805,909,523],{"id":910},"integraciones",[809,912,530],{"id":913},"pagos",[752,915,916,918,919,772],{},[768,917,530],{"href":531}," conecta una pasarela de pago para aceptar pagos online. Actualmente, Requiply admite la integración con ",[759,920,921],{},"Plata by Mono",[809,923,535],{"id":924},"comunicaciones",[752,926,927,929,930,829,933,829,936,939,940,943],{},[768,928,535],{"href":536}," conecta un proveedor de mensajería (",[759,931,932],{},"TurboSMS",[759,934,935],{},"Kyivstar",[759,937,938],{},"Twilio"," o tu propio bot de ",[759,941,942],{},"Telegram",") para que los flujos de trabajo puedan escribir automáticamente al cliente de una reserva.",[809,945,540],{"id":946},"firma-de-documentos",[752,948,949,951,952,955,956,959],{},[768,950,540],{"href":541}," conecta un proveedor de gestión documental electrónica (actualmente ",[759,953,954],{},"Vchasno",") para que los PDF guardados en una reserva se puedan enviar a firmar con firma electrónica cualificada y seguir desde la tarjeta ",[759,957,958],{},"Documents"," (documentos) de la reserva.",[809,961,963],{"id":962},"ia","IA",[752,965,966,968,969,971],{},[768,967,963],{"href":646}," conecta Requiply con asistentes de IA mediante MCP para que puedan responder preguntas sobre tu organización, tu inventario, la disponibilidad, los presupuestos, los clientes, las reservas y los informes. Es algo distinto del ",[768,970,640],{"href":641}," integrado en la app, que no necesita configuración.",[805,973,549],{"id":974},"precios",[809,976,556],{"id":977},"tramos-de-precio",[752,979,980,981,984],{},"Los ",[768,982,983],{"href":557},"tramos de precio"," crean grupos de precios escalonados según la duración del alquiler. Un grupo de tramos de precio te permite definir tarifas en porcentaje que bajan a medida que el periodo de alquiler se alarga. Por ejemplo, puedes cobrar el 100 % de 1 a 2 días, el 90 % de 3 a 5 días y el 85 % a partir de 6 días. La duración se cuenta en días o en horas, según el tipo de precio del artículo. Una vez creados, los grupos de tramos de precio se pueden asignar a artículos concretos del inventario.",[809,986,566],{"id":987},"descuentos",[752,989,990,992,993,996],{},[768,991,566],{"href":567}," crea descuentos en porcentaje con nombre. Estos descuentos no se aplican automáticamente. Están pensados para asignarse a clientes concretos en ",[759,994,995],{},"Clients > Manage Clients"," (gestión de clientes), de modo que esos clientes tengan el mismo descuento en todas sus reservas.",[805,998,42],{"id":999},"reservas",[809,1001,581],{"id":1002},"estados-de-reserva",[752,1004,1005,1007,1008,1011],{},[768,1006,581],{"href":582}," gestiona los estados en los que puede estar una reserva, las transiciones permitidas entre ellos, si un estado ocupa el inventario y su ",[759,1009,1010],{},"ciclo de vida"," (activa, completada o cancelada), que decide cómo se cuenta la reserva en el panel y en los informes. Todos los estados, incluidos los siete iniciales, se pueden renombrar, cambiar de color o eliminar.",[809,1013,586],{"id":1014},"creación-de-reservas",[752,1016,1017,1019],{},[768,1018,586],{"href":587}," controla la creación de reservas, la selección de fechas, el comportamiento al finalizar la reserva y las reglas de reserva relacionadas con el carrito, incluido el estado con el que empiezan las reservas nuevas y el estado en el que llegan las solicitudes de reserva.",[809,1021,591],{"id":1022},"duración-de-la-reserva",[752,1024,1025,1027],{},[768,1026,591],{"href":592}," controla cómo funcionan los márgenes de inicio y de fin de tus reservas. Los márgenes añaden un tiempo de separación entre alquileres, para que tengas tiempo de preparar los artículos antes de que los recoja el siguiente cliente.",[809,1029,395],{"id":1030},"plantillas-de-email",[752,1032,1033,1035,1036,772],{},[768,1034,395],{"href":397}," crea y gestiona las plantillas que se usan para comunicarse con los clientes. Cada plantilla se crea con un editor basado en formularios que admite personalización completa en HTML. Puedes usar variables dinámicas para insertar en tus plantillas los datos de la reserva, del cliente y de la organización. Las plantillas se usan al enviar emails a los clientes, ya sea a mano desde una reserva o automáticamente con los ",[759,1037,802],{},[809,1039,406],{"id":1040},"plantillas-de-mensajes",[752,1042,1043,1045,1046,1049,1050,1054],{},[768,1044,406],{"href":408}," crea los mensajes cortos que los flujos de trabajo envían por ",[759,1047,1048],{},"SMS, Viber y Telegram",". Las plantillas usan las mismas variables dinámicas que las plantillas de email, además de bloques ",[1051,1052,1053],"code",{},"{{#if …}}",", y las plantillas de Telegram pueden añadir formato, archivos PDF adjuntos y botones con enlaces.",[809,1056,417],{"id":1057},"plantillas-de-exportación-personalizadas",[752,1059,1060,1062,1063,1065,1066,1069],{},[768,1061,417],{"href":418}," diseña los documentos PDF imprimibles que Requiply genera a partir de una reserva: contratos de alquiler, actas de entrega, listas de embalaje y documentos similares. Las plantillas usan el mismo tipo de variables dinámicas que las plantillas de email, además de bloques ",[1051,1064,1053],{}," opcionales, y aparecen junto a la factura en el diálogo ",[759,1067,1068],{},"Export"," (exportar) de cada reserva.",[805,1071,151],{"id":1072},"inventario",[809,1074,171],{"id":1075},"categorías",[752,1077,861,1078,1080],{},[768,1079,1075],{"href":173}," organizan el inventario en grupos como Cámaras, Equipos de audio o Vehículos. Las categorías son planas: no hay una estructura anidada ni jerárquica. Asignar categorías ayuda a mantener ordenado el catálogo y facilita que los clientes exploren tu web de alquiler.",[805,1082,374],{"id":1083},"flujos-de-trabajo",[809,1085,374],{"id":1086},"flujos-de-trabajo-1",[752,1088,980,1089,1092,1093,1096],{},[768,1090,1091],{"href":375},"flujos de trabajo"," automatizan acciones a partir de los eventos de las reservas con un modelo sencillo de ",[759,1094,1095],{},"disparador + acción",". Cada flujo de trabajo combina un disparador con una acción y se ejecuta automáticamente en todas las reservas futuras que cumplan la condición.",[752,1098,1099],{},[759,1100,1101],{},"Disparadores disponibles:",[1103,1104,1105,1112,1118,1124],"ul",{},[1106,1107,1108,1111],"li",{},[759,1109,1110],{},"Booking created"," (reserva creada): se activa cuando se crea una reserva nueva.",[1106,1113,1114,1117],{},[759,1115,1116],{},"Status reached"," (estado alcanzado): se activa cuando una reserva llega a un estado concreto.",[1106,1119,1120,1123],{},[759,1121,1122],{},"Payment status reached"," (estado de pago alcanzado): se activa cuando el pago de una reserva llega a un estado concreto.",[1106,1125,1126,1129],{},[759,1127,1128],{},"Relative time reached"," (tiempo relativo alcanzado): se activa con una antelación o un retraso configurados respecto a la hora de inicio o de fin de una reserva.",[752,1131,1132],{},[759,1133,1134],{},"Acciones disponibles:",[1103,1136,1137,1146],{},[1106,1138,1139,1142,1143,772],{},[759,1140,1141],{},"Send email"," (enviar email): envía al cliente de la reserva una plantilla de email elegida, configurada en ",[759,1144,1145],{},"Bookings > Email Templates",[1106,1147,1148,1151],{},[759,1149,1150],{},"Send email to list"," (enviar email a una lista): envía una plantilla de email elegida a una lista personalizada de destinatarios internos o externos (sin incluir al cliente de la reserva).",[805,1153,603],{"id":1154},"campos",[809,1156,610],{"id":1157},"campos-de-entidad",[752,1159,1160,1162],{},[768,1161,610],{"href":611}," define los campos personalizados, los atributos y los metadatos que se usan para recoger información adicional en las entidades de Requiply.",[809,1164,614],{"id":1165},"configuraciones-por-nivel",[752,1167,1168,1170],{},[768,1169,614],{"href":615}," asocia campos y comportamientos a los niveles de entidad o de jerarquía, y decide qué campos del cliente y de la reserva son obligatorios o se muestran al crear un cliente o una reserva nuevos.",[809,1172,1174],{"id":1173},"diseño-de-columnas-de-las-tablas","Diseño de columnas de las tablas",[752,1176,1177,1179],{},[768,1178,1174],{"href":620}," controla el diseño de las tablas, la visibilidad de las columnas y su orden.",[809,1181,1183],{"id":1182},"campos-de-las-páginas-de-detalle","Campos de las páginas de detalle",[752,1185,1186,1188],{},[768,1187,1183],{"href":625}," controla qué filas aparecen, y en qué orden, en las páginas de detalle de artículos, grupos de artículos, clientes y reservas.",{"title":1190,"searchDepth":1191,"depth":1191,"links":1192},"",2,[1193,1204,1210,1214,1222,1225,1228],{"id":807,"depth":1191,"text":458,"children":1194},[1195,1197,1198,1199,1200,1201,1202,1203],{"id":811,"depth":1196,"text":812},3,{"id":820,"depth":1196,"text":469},{"id":849,"depth":1196,"text":474},{"id":857,"depth":1196,"text":858},{"id":868,"depth":1196,"text":500},{"id":876,"depth":1196,"text":877},{"id":885,"depth":1196,"text":886},{"id":894,"depth":1196,"text":629},{"id":910,"depth":1191,"text":523,"children":1205},[1206,1207,1208,1209],{"id":913,"depth":1196,"text":530},{"id":924,"depth":1196,"text":535},{"id":946,"depth":1196,"text":540},{"id":962,"depth":1196,"text":963},{"id":974,"depth":1191,"text":549,"children":1211},[1212,1213],{"id":977,"depth":1196,"text":556},{"id":987,"depth":1196,"text":566},{"id":999,"depth":1191,"text":42,"children":1215},[1216,1217,1218,1219,1220,1221],{"id":1002,"depth":1196,"text":581},{"id":1014,"depth":1196,"text":586},{"id":1022,"depth":1196,"text":591},{"id":1030,"depth":1196,"text":395},{"id":1040,"depth":1196,"text":406},{"id":1057,"depth":1196,"text":417},{"id":1072,"depth":1191,"text":151,"children":1223},[1224],{"id":1075,"depth":1196,"text":171},{"id":1083,"depth":1191,"text":374,"children":1226},[1227],{"id":1086,"depth":1196,"text":374},{"id":1154,"depth":1191,"text":603,"children":1229},[1230,1231,1232,1233],{"id":1157,"depth":1196,"text":610},{"id":1165,"depth":1196,"text":614},{"id":1173,"depth":1196,"text":1174},{"id":1182,"depth":1196,"text":1183},"El mapa de todo lo que puedes configurar en Requiply: datos de la organización, acceso del equipo, integraciones, precios, reglas de reserva, campos y automatizaciones.","md",null,{"gitbook":1238,"translation":1242,"aliases":1244},{"source":1239,"icon":1240,"url":1241},"settings\u002FREADME.md","gear","https:\u002F\u002Frequiply.gitbook.io\u002Frequiply-docs\u002Fknowledge\u002Fsettings\u002Fsettings",{"source":1243},"a60b462d0a64d3c3",[1245],"\u002Fknowledge\u002Fsettings\u002Fsettings",{"title":48,"icon":452},{"title":451,"description":1234},"XFIwAZBX-sLE0owNpo8O5wJ68lecylyRd7R7bBPdwBo",[1250,1252],{"title":447,"path":448,"stem":449,"description":1251,"icon":245,"children":-1},"Responder a clientes y compañeros desde la app móvil de Requiply: la bandeja de entrada de conversaciones, el menú de pulsación larga de los mensajes y los comentarios (responder, copiar, editar, eliminar), cómo vincular un cliente a una conversación, el visor de fotos y la pestaña Assistant.",{"title":48,"path":460,"stem":461,"description":1253,"icon":459,"children":-1},"La identidad de tu espacio de trabajo y las opciones de toda la empresa: datos de la empresa, funciones opcionales, cuentas del equipo, suscripción, sedes, idioma, horario, personal y créditos de IA.",1792585957044]