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",[784,793,794],{},"Hora de apertura"," y su ",[784,797,798],{},"Hora de cierre",", añade los festivos en ",[784,801,802],{},"Festivos y días cerrados"," y pulsa ",[784,805,806],{},"Guardar",". A partir de entonces, el portal de clientes, la app y la API solo ofrecen horas de entrega y devolución dentro de ese horario.",[809,810,811],"p",{},"El horario de apertura indica a Requiply cuándo tu equipo puede entregar los equipos y recogerlos. Se aplica a las entregas y las devoluciones, no al alquiler en sí: una reserva puede abarcar un fin de semana o un festivo, siempre que el día de entrega y el de devolución estén abiertos.",[813,814,816],"h2",{"id":815},"_1-configura-la-zona-horaria-y-el-horario-semanal","1. Configura la zona horaria y el horario semanal",[818,819,820,825],"figure",{},[821,822],"img",{"src":823,"alt":824},"\u002Fassets\u002Fsettings\u002Forg\u002Fworking-hours\u002Fdate-time.png","La página Ajustes de fecha y hora con seis marcas numeradas: el campo Zona horaria con Europe\u002FLondon, los interruptores Abierto de lunes a domingo, los campos Hora de apertura y Hora de cierre, los botones Copiar del día anterior, la tarjeta Vista previa del horario con el horario de cada día y los próximos días cerrados, y el botón Guardar",[826,827,828],"figcaption",{},[809,829,830,832],{},[784,831,786],{},".",[834,835,836,842,848,856,862,868],"ol",{},[837,838,839,841],"li",{},[784,840,790],{},": donde opera tu negocio. Todas las horas se leen en este reloj.",[837,843,844,847],{},[784,845,846],{},"Abierto",": activado los días que abres. Un día desactivado no puede ser día de entrega ni de devolución.",[837,849,850,852,853,855],{},[784,851,794],{}," y ",[784,854,798],{},": la primera y la última hora a la que puede haber una entrega o una devolución, en intervalos de 15 minutos.",[837,857,858,861],{},[784,859,860],{},"Copiar del día anterior"," toma el horario del día de arriba, así que configuras el lunes una vez y lo copias hacia abajo.",[837,863,864,867],{},[784,865,866],{},"Vista previa del horario",": la hora actual en tu zona horaria, el horario de cada día y los próximos días cerrados. Si la hora actual no cuadra, la zona horaria está mal.",[837,869,870,872],{},[784,871,806],{},". No se guarda nada hasta que pulsas este botón.",[809,874,875,876,883],{},"La página está en ",[877,878,882],"a",{"href":879,"rel":880},"https:\u002F\u002Fapp.requiply.com\u002Fsettings\u002Forg\u002Fdate-time-settings",[881],"nofollow","app.requiply.com\u002Fsettings\u002Forg\u002Fdate-time-settings",". Necesitas acceso a los ajustes de la organización.",[813,885,887],{"id":886},"_2-añade-festivos-y-días-cerrados","2. Añade festivos y días cerrados",[818,889,890,894],{},[821,891],{"src":892,"alt":893},"\u002Fassets\u002Fsettings\u002Forg\u002Fworking-hours\u002Fholidays.png","La misma página desplazada hacia abajo, con la sección Festivos y días cerrados marcada: el botón Añadir fecha y una tabla con Inventario del estudio del 3 al 5 de noviembre, Navidad el 25 de diciembre y Año Nuevo el 1 de enero, ambos marcados como Cada año",[826,895,896],{},[809,897,898,900],{},[784,899,802],{},", debajo del horario semanal.",[834,902,903],{},[837,904,905,907,908,911,912,916,917,920,921,924,925,927],{},[784,906,802],{},": pulsa ",[784,909,910],{},"Añadir fecha",", escribe un nombre como ",[913,914,915],"em",{},"Navidad",", elige un día o un periodo, activa ",[784,918,919],{},"Repetir cada año"," para los festivos de fecha fija y pulsa ",[784,922,923],{},"Añadir",". Después pulsa ",[784,926,806],{}," al final de la página.",[809,929,930,931,832],{},"Un festivo cierra el día para entregas y devoluciones, igual que un día de la semana desactivado. Los clientes ven su nombre al pasar el cursor sobre el día en gris. Detalles: ",[877,932,802],{"href":933},"\u002Fes\u002Fguides\u002Fsettings\u002Forganization\u002Fdate-and-time#festivos-y-d%C3%ADas-cerrados",[813,935,937],{"id":936},"_3-decide-quién-puede-reservar-fuera-del-horario-de-apertura","3. Decide quién puede reservar fuera del horario de apertura",[809,939,940,941,944,945,948,949,952],{},"Los clientes del portal de clientes solo ven el horario de apertura. Tu equipo puede tener una excepción: un ",[877,942,943],{"href":486},"grupo de permisos"," con ",[784,946,947],{},"Permitir reservar fuera del horario de apertura"," puede elegir cualquier hora o un día cerrado, tras una confirmación. Los ",[784,950,951],{},"Administradores"," lo tienen por defecto. Desactívalo en los grupos que deban ajustarse al horario.",[813,954,956],{"id":955},"_4-compruébalo-al-reservar","4. Compruébalo al reservar",[818,958,959,964],{},[821,960],{"src":961,"alt":962,"width":963},"\u002Fassets\u002Fsettings\u002Forg\u002Fworking-hours\u002Fmobile-hours.png","El paso de fechas de Nueva reserva en la app para iPhone con dos marcas numeradas: el periodo cerrado Inventario del estudio, del 3 al 5 de noviembre, listado bajo el calendario, y las píldoras de hora de entrega y de devolución, donde se ofrece el horario de apertura y las horas fuera de él aparecen en naranja",320,[826,965,966],{},[809,967,968],{},"Elegir las fechas de una reserva nueva en la app para iPhone.",[834,970,971,977],{},[837,972,973,976],{},[784,974,975],{},"Días cerrados",": los festivos del mes en pantalla aparecen bajo el calendario, y sus días no pueden ser día de entrega ni de devolución.",[837,978,979,852,982,985],{},[784,980,981],{},"Hora de entrega",[784,983,984],{},"Hora de devolución",": solo horas dentro del horario de apertura del día. Los miembros que pueden reservar fuera del horario también ven las demás horas, en naranja.",[809,987,988,989,992],{},"La página ",[784,990,991],{},"Nueva reserva"," de la app web, el portal de clientes y el widget de reservas de la web siguen el mismo horario.",[813,994,996],{"id":995},"preguntas-frecuentes","Preguntas frecuentes",[998,999,1001],"h3",{"id":1000},"un-alquiler-puede-abarcar-un-día-cerrado","¿Un alquiler puede abarcar un día cerrado?",[809,1003,1004],{},"Sí. Solo la entrega y la devolución tienen que caer en días abiertos. Una cámara que se entrega el viernes y se devuelve el lunes no da problemas aunque el fin de semana esté cerrado.",[998,1006,1008],{"id":1007},"por-qué-un-cliente-no-puede-elegir-una-hora-por-la-tarde","¿Por qué un cliente no puede elegir una hora por la tarde?",[809,1010,1011,1012,1014],{},"La hora queda después de la ",[784,1013,798],{}," del día. Amplía el horario, o crea tú la reserva con un grupo que pueda reservar fuera del horario de apertura.",[998,1016,1018],{"id":1017},"el-horario-de-apertura-cambia-el-precio","¿El horario de apertura cambia el precio?",[809,1020,1021,1022,1024,1025,832],{},"No. La ",[784,1023,790],{}," sí importa: los precios por día se cuentan en tu reloj local, así que un alquiler de sábado a lunes siempre son 2 días, aunque haya cambio de hora. Consulta ",[877,1026,790],{"href":1027},"\u002Fes\u002Fguides\u002Fsettings\u002Forganization\u002Fdate-and-time#zona-horaria",[998,1029,1031],{"id":1030},"se-mueven-las-reservas-que-ya-caen-en-un-festivo-nuevo","¿Se mueven las reservas que ya caen en un festivo nuevo?",[809,1033,1034,1035,832],{},"No. Añadir un festivo solo impide que ese día se vuelva a elegir. Mueve las reservas existentes con ",[877,1036,86],{"href":87},[998,1038,1040],{"id":1039},"puedo-configurar-el-horario-de-apertura-en-la-app-móvil","¿Puedo configurar el horario de apertura en la app móvil?",[809,1042,1043],{},"Todavía no. Configúralo en la app web; la app móvil lo sigue cuando creas o cambias una reserva.",[998,1045,1047],{"id":1046},"la-api-respeta-el-horario-de-apertura","¿La API respeta el horario de apertura?",[809,1049,1050,1051,1055,1056,832],{},"Sí. Una reserva hecha a través de la API pública o de un asistente de IA con una entrega o una devolución fuera del horario se rechaza indicando el motivo. Una clave de API secreta puede pasar ",[1052,1053,1054],"code",{},"allowOutsideWorkingHours",". Consulta ",[877,1057,1059],{"href":1058},"\u002Fes\u002Fguides\u002Fsettings\u002Forganization\u002Fdate-and-time#reservas-fuera-del-horario-de-apertura","Reservas fuera del horario de apertura",{"title":1061,"searchDepth":1062,"depth":1062,"links":1063},"",2,[1064,1065,1066,1067,1068],{"id":815,"depth":1062,"text":816},{"id":886,"depth":1062,"text":887},{"id":936,"depth":1062,"text":937},{"id":955,"depth":1062,"text":956},{"id":995,"depth":1062,"text":996,"children":1069},[1070,1072,1073,1074,1075,1076],{"id":1000,"depth":1071,"text":1001},3,{"id":1007,"depth":1071,"text":1008},{"id":1017,"depth":1071,"text":1018},{"id":1030,"depth":1071,"text":1031},{"id":1039,"depth":1071,"text":1040},{"id":1046,"depth":1071,"text":1047},"Configura la zona horaria, el horario semanal y los festivos en Ajustes → Organización → Fecha y hora, para que solo haya entregas y devoluciones cuando estás abierto.","md",null,{"translation":1081},{"source":1082},"003b51cd47f8df69",{"title":510,"icon":513},{"title":775,"description":1077},"35y2ef-UAh6J5NdCNqRa4Xuthp99Dko_DUTc3f_6zCw",[1087,1089],{"title":505,"path":506,"stem":507,"description":1088,"icon":508,"children":-1},"Elige el idioma predeterminado de tu espacio de trabajo, las facturas, los documentos y el portal de clientes. La moneda se elige una sola vez durante la configuración inicial y no se edita aquí.",{"title":515,"path":516,"stem":517,"description":1090,"icon":69,"children":-1},"Define tu zona horaria, tu horario de apertura semanal y los festivos u otros días cerrados, para que nadie reserve una entrega o una devolución cuando está cerrado, y controla quién puede reservar fuera de ese horario.",1793361630347]