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API","\u002Fpl\u002Fdevelopers\u002Fapi-reference","pl\u002F03.developers\u002F05.api-reference","i-prime-server",{"title":770,"path":771,"stem":772,"icon":6},"Przykłady","\u002Fpl\u002Fdevelopers\u002Fexamples","pl\u002F03.developers\u002F06.examples",{"id":774,"title":406,"body":775,"description":1297,"extension":1298,"links":1299,"meta":1300,"navigation":1309,"path":408,"seo":1310,"stem":409,"__hash__":1311},"docs_pl\u002Fpl\u002F01.guides\u002F10.automations\u002F03.message-templates\u002Findex.md",{"type":776,"value":777,"toc":1276},"minimark",[778,795,802,809,814,817,820,849,856,860,863,932,935,959,965,969,972,975,1026,1032,1036,1046,1056,1060,1065,1076,1082,1086,1096,1100,1110,1114,1207,1211,1215,1221,1225,1242,1246,1260,1264,1270],[779,780,781,782,785,786,789,790,794],"p",{},"Na stronie ",[783,784,406],"strong",{}," administratorzy piszą krótkie wiadomości, które Requiply wysyła klientom przez ",[783,787,788],{},"SMS, Viber i Telegram",". To odpowiednik ",[791,792,793],"a",{"href":397},"szablonów e-maili"," dla komunikatorów: można ich używać wielokrotnie, opierają się na zmiennych, a automatyzacje wskazują je zamiast wpisywać tekst w każdej automatyzacji osobno.",[779,796,797,798,801],{},"Strona znajduje się w ",[783,799,800],{},"Ustawienia → Rezerwacje → Szablony wiadomości",".",[803,804,805,808],"warning",{},[783,806,807],{},"Tylko dla administratorów."," Pozostali pracownicy są przekierowywani na ekran braku dostępu.",[810,811,813],"h2",{"id":812},"dlaczego-ta-strona-jest-ważna","Dlaczego ta strona jest ważna",[779,815,816],{},"Zanim pojawiły się szablony wiadomości, tekst SMS-a lub wiadomości Viber był zapisany w automatyzacji, która go wysyłała. Każda automatyzacja miała więc własną kopię treści, a funkcje dostępne tylko w komunikatorach (formatowanie, załączniki PDF, przyciski z linkami) nie miały gdzie się znaleźć.",[779,818,819],{},"Teraz treść jest tutaj, a automatyzacje tylko wskazują szablon:",[821,822,823,827,834],"ul",{},[824,825,826],"li",{},"Jeden szablon może być używany w kilku automatyzacjach, a jego edycja zmienia każdą wiadomość, która z niego korzysta.",[824,828,829,830,833],{},"Szablon ma określony ",[783,831,832],{},"format",", który decyduje, co może zawierać wiadomość i które kanały mogą ją dostarczyć.",[824,835,836,837,840,841,844,845,848],{},"Szablony Telegram mogą zawierać ",[783,838,839],{},"załączniki PDF"," (fakturę rezerwacji i wygenerowane ",[791,842,843],{"href":418},"szablony dokumentów",") oraz ",[783,846,847],{},"przyciski z linkami",", których SMS w ogóle nie obsługuje.",[850,851,852,855],"note",{},[783,853,854],{},"Istniejące automatyzacje zostały przeniesione automatycznie."," Każda automatyzacja, która wcześniej miała własną treść SMS lub Viber, wskazuje teraz szablon w formacie zwykłego tekstu, utworzony z tej treści i nazwany tak jak automatyzacja. Wysyłka nie została przerwana, ale treść edytuje się teraz tutaj, a nie w automatyzacji.",[810,857,859],{"id":858},"formaty","Formaty",[779,861,862],{},"Każdy szablon ma dokładnie jeden format, wybierany na górze formularza. Format decyduje zarówno o tym, co może zawierać wiadomość, jak i o tym, które kanały automatyzacji mogą jej użyć.",[864,865,866,882],"table",{},[867,868,869],"thead",{},[870,871,872,876,879],"tr",{},[873,874,875],"th",{},"Format",[873,877,878],{},"Co może zawierać",[873,880,881],{},"Które kanały mogą go wysłać",[883,884,885,904,917],"tbody",{},[870,886,887,893,896],{},[888,889,890],"td",{},[783,891,892],{},"Tekst",[888,894,895],{},"Tylko zwykły tekst.",[888,897,898,899,903],{},"Każdy kanał: SMS, Viber, ",[900,901,902],"em",{},"Viber z SMS-em jako rezerwą"," i Telegram.",[870,905,906,911,914],{},[888,907,908],{},[783,909,910],{},"Telegram",[888,912,913],{},"Sformatowany tekst (pogrubienie, kursywa, podkreślenie, przekreślenie, kod, linki), załączniki PDF i maksymalnie sześć przycisków z linkami.",[888,915,916],{},"Tylko Telegram.",[870,918,919,924,927],{},[888,920,921],{},[783,922,923],{},"Viber",[888,925,926],{},"Zwykły tekst (do 1000 znaków), opcjonalny obraz i jeden przycisk akcji.",[888,928,929,930,801],{},"Viber oraz ",[900,931,902],{},[779,933,934],{},"Formularz pokazuje tę samą zasadę jako podpowiedź pod wyborem formatu:",[821,936,937,945,952],{},[824,938,939,941,942],{},[783,940,892],{},": ",[900,943,944],{},"Zwykły tekst, który działa w każdym kanale: SMS, Viber i Telegram.",[824,946,947,941,949],{},[783,948,910],{},[900,950,951],{},"Rozbudowana wiadomość Telegram z formatowaniem, załącznikami PDF i przyciskami z linkami. Działa tylko w kanale Telegram.",[824,953,954,941,956],{},[783,955,923],{},[900,957,958],{},"Wiadomość Viber z opcjonalnym obrazem i przyciskiem akcji. Można jej też użyć jako części Viber w kanale „Viber z SMS-em jako rezerwą”.",[850,960,961,962,964],{},"W razie wątpliwości wybierz ",[783,963,892],{},". To jedyny format, który przyjmuje każdy kanał, więc szablon tekstowy nadal będzie działać, jeśli później zmienisz kanał automatyzacji z SMS na Telegram.",[810,966,968],{"id":967},"co-widać-na-stronie","Co widać na stronie",[779,970,971],{},"Szablony bieżącej organizacji są wyświetlane jako siatka kart; podczas wczytywania widać trzy szare karty zastępcze.",[779,973,974],{},"Każda karta pokazuje:",[821,976,977,983,997,1004,1010,1017],{},[824,978,979,982],{},[783,980,981],{},"Nazwę"," szablonu.",[824,984,985,941,988,990,991,993,994,996],{},[783,986,987],{},"Etykietę formatu",[900,989,892],{},", ",[900,992,910],{}," (z logo Telegrama) lub ",[900,995,923],{}," (z logo Vibera).",[824,998,999,1000,1003],{},"Plakietkę ",[783,1001,1002],{},"Załączniki",", gdy szablon dołącza fakturę lub szablon dokumentu.",[824,1005,999,1006,1009],{},[783,1007,1008],{},"Przyciski",", gdy szablon ma przyciski z linkami.",[824,1011,1012,1013,1016],{},"Podgląd ",[783,1014,1015],{},"Wiadomość",": treść wyświetloną jako zwykły tekst.",[824,1018,1019,1022,1023,801],{},[783,1020,1021],{},"Ikonę ołówka",", która otwiera ",[791,1024,1025],{"href":414},"Dodawanie lub edycję szablonu wiadomości",[779,1027,1028,1029,801],{},"Za kartami znajduje się zaokrąglony przycisk ",[783,1030,1031],{},"Dodaj szablon",[810,1033,1035],{"id":1034},"pusta-lista","Pusta lista",[779,1037,1038,1039,1042,1043,801],{},"Requiply nie ma wbudowanych szablonów wiadomości. Nowa organizacja zaczyna bez żadnego, a strona pokazuje na środku ikonę komentarza, tytuł ",[783,1040,1041],{},"Nie masz jeszcze szablonów wiadomości"," i przycisk ",[783,1044,1045],{},"Utwórz szablon wiadomości",[779,1047,1048,1049,1052,1053,801],{},"Dopóki nie istnieje co najmniej jeden zgodny szablon, akcji automatyzacji ",[783,1050,1051],{},"Wyślij wiadomość do klienta (SMS \u002F Viber \u002F Telegram)"," nie da się zapisać: zamiast wyboru szablonu pokazuje ostrzeżenie z linkiem ",[783,1054,1055],{},"Utwórz szablon",[810,1057,1059],{"id":1058},"główne-działania","Główne działania",[1061,1062,1064],"h3",{"id":1063},"dodawanie-szablonu","Dodawanie szablonu",[779,1066,1067,1069,1070,1072,1073,801],{},[783,1068,1031],{}," (lub przycisk na pustej liście) otwiera ",[791,1071,1025],{"href":414},". Po zapisaniu wracasz do listy, a powiadomienie potwierdza: ",[900,1074,1075],{},"Utworzono szablon „{name}”",[779,1077,1078,1079,1081],{},"Jeśli przechodzisz z linku ",[783,1080,1055],{}," w automatyzacji, po zapisaniu wracasz do tej automatyzacji, a nie do listy.",[1061,1083,1085],{"id":1084},"edycja-szablonu","Edycja szablonu",[779,1087,1088,1089,1092,1093,801],{},"Ołówek na karcie otwiera ten sam formularz w trybie edycji, z wypełnionymi polami i przyciskami ",[783,1090,1091],{},"Zapisz"," oraz ",[783,1094,1095],{},"Usuń",[1061,1097,1099],{"id":1098},"usuwanie-szablonu","Usuwanie szablonu",[779,1101,1102,1103,1106,1107,801],{},"Szablon usuwa się na stronie edycji. Requiply najpierw sprawdza, czy jakaś automatyzacja go używa. Jeśli tak, usunięcie jest ",[783,1104,1105],{},"zablokowane",", a okno pokazuje listę blokujących automatyzacji, żeby można było najpierw przypisać im inny szablon. Zobacz ",[791,1108,413],{"href":1109},"\u002Fpl\u002Fguides\u002Fautomations\u002Fmessage-templates\u002Fadd-or-edit#usuwanie-szablonu",[810,1111,1113],{"id":1112},"jak-ta-strona-łączy-się-z-resztą-requiply","Jak ta strona łączy się z resztą Requiply",[864,1115,1116,1126],{},[867,1117,1118],{},[870,1119,1120,1123],{},[873,1121,1122],{},"Funkcja",[873,1124,1125],{},"Jak wpływa na nią ta strona",[883,1127,1128,1142,1153,1164,1177,1192],{},[870,1129,1130,1136],{},[888,1131,1132],{},[791,1133,1134],{"href":375},[783,1135,374],{},[888,1137,1138,1139,1141],{},"Akcja ",[783,1140,1051],{}," wybiera szablon z tej strony. Lista pokazuje tylko szablony zgodne z wybranym kanałem.",[870,1143,1144,1150],{},[888,1145,1146],{},[791,1147,1148],{"href":546},[783,1149,545],{},[888,1151,1152],{},"Wiadomości są dostarczane przez podłączonego operatora: TurboSMS, Kyivstar, Twilio lub własnego bota Telegram. Bez operatora nie ma czym wysyłać.",[870,1154,1155,1161],{},[888,1156,1157],{},[791,1158,1159],{"href":418},[783,1160,417],{},[888,1162,1163],{},"Szablony Telegram mogą dołączać dowolny szablon dokumentu, wygenerowany jako PDF dla rezerwacji, która uruchomiła wysyłkę.",[870,1165,1166,1171],{},[888,1167,1168],{},[783,1169,1170],{},"Faktury",[888,1172,1173,1174,801],{},"Szablony Telegram mogą dołączać fakturę PDF rezerwacji, czyli ten sam dokument, który powstaje w oknie ",[783,1175,1176],{},"Eksportuj",[870,1178,1179,1185],{},[888,1180,1181],{},[791,1182,1183],{"href":221},[783,1184,220],{},[888,1186,1187,1188,1191],{},"Każda wysyłka jest zapisywana na karcie ",[783,1189,1190],{},"Wiadomości"," klienta, z nazwą szablonu i wynikiem dostarczenia.",[870,1193,1194,1200],{},[888,1195,1196],{},[791,1197,1198],{"href":656},[783,1199,655],{},[888,1201,1202,1203,1206],{},"Edytor wiadomości ma tryb asystenta ",[783,1204,1205],{},"Projektant wiadomości",", który pisze, poprawia i tłumaczy treść wiadomości.",[810,1208,1210],{"id":1209},"typowe-scenariusze","Typowe scenariusze",[1061,1212,1214],{"id":1213},"przypomnienie-które-działa-w-każdym-kanale","Przypomnienie, które działa w każdym kanale",[779,1216,1217,1218,1220],{},"Utwórz szablon ",[783,1219,892],{}," z datą rezerwacji i adresem wypożyczalni, a potem wskaż go w automatyzacji uruchamianej o określonym czasie względem rezerwacji. Ponieważ format jest tekstowy, ten sam szablon działa niezależnie od tego, czy automatyzacja wysyła przez SMS, Viber czy Telegram.",[1061,1222,1224],{"id":1223},"potwierdzenie-w-telegramie-z-załączoną-fakturą","Potwierdzenie w Telegramie z załączoną fakturą",[779,1226,1217,1227,1229,1230,1233,1234,1238,1239,801],{},[783,1228,910],{},", napisz potwierdzenie, włącz ",[783,1231,1232],{},"Załącz fakturę PDF"," i dodaj przycisk z linkiem prowadzącym do ",[1235,1236,1237],"code",{},"{{paymentIntegrationLink}}",". Klient dostaje w jednym powiadomieniu Telegram wiadomość, fakturę jako plik i przycisk ",[783,1240,1241],{},"Zapłać",[1061,1243,1245],{"id":1244},"zapraszanie-klientów-do-telegrama","Zapraszanie klientów do Telegrama",[779,1247,1248,1249,1252,1253,1256,1257,801],{},"Dodaj ",[1235,1250,1251],{},"{{telegramConnectLink}}"," do szablonu e-maila lub wiadomości. Requiply generuje osobisty link do bota dla danego klienta w chwili wysyłki; gdy klient go otworzy i naciśnie ",[783,1254,1255],{},"Start",", zostaje połączony, a kolejne automatyzacje Telegram mogą do niego docierać. Zobacz ",[791,1258,545],{"href":1259},"\u002Fpl\u002Fguides\u002Fsettings\u002Fintegrations\u002Fcommunications#%C5%82%C4%85czenie-klient%C3%B3w-z-twoim-botem-w-telegramie",[810,1261,1263],{"id":1262},"wskazówki-i-ostrzeżenia","Wskazówki i ostrzeżenia",[850,1265,1266,1269],{},[783,1267,1268],{},"Wskazówka:"," Zmiana formatu szablonu nie usuwa tego, co już zostało skonfigurowane, ale załączniki i przyciski są zapisywane tylko dla formatu, który je obsługuje. Najpierw ustaw format, a potem pisz wiadomość.",[803,1271,1272,1275],{},[783,1273,1274],{},"Uwaga:"," Edycja szablonu od razu zmienia każdą automatyzację, która z niego korzysta. Nie ma osobnych ustawień dla pojedynczej automatyzacji ani historii wersji.",{"title":1277,"searchDepth":1278,"depth":1278,"links":1279},"",2,[1280,1281,1282,1283,1284,1290,1291,1296],{"id":812,"depth":1278,"text":813},{"id":858,"depth":1278,"text":859},{"id":967,"depth":1278,"text":968},{"id":1034,"depth":1278,"text":1035},{"id":1058,"depth":1278,"text":1059,"children":1285},[1286,1288,1289],{"id":1063,"depth":1287,"text":1064},3,{"id":1084,"depth":1287,"text":1085},{"id":1098,"depth":1287,"text":1099},{"id":1112,"depth":1278,"text":1113},{"id":1209,"depth":1278,"text":1210,"children":1292},[1293,1294,1295],{"id":1213,"depth":1287,"text":1214},{"id":1223,"depth":1287,"text":1224},{"id":1244,"depth":1287,"text":1245},{"id":1262,"depth":1278,"text":1263},"Krótkie wiadomości SMS, Viber i Telegram, które Requiply wysyła klientom, oraz czym różnią się od szablonów e-maili.","md",null,{"gitbook":1301,"translation":1305,"aliases":1307},{"source":1302,"icon":1303,"url":1304},"settings\u002Fbookings\u002Fmessage-templates.md","comment","https:\u002F\u002Frequiply.gitbook.io\u002Frequiply-docs\u002Fknowledge\u002Fsettings\u002Fbooking-settings\u002Fmessage-templates",{"source":1306},"01fdc61b45f9ecb3",[1308],"\u002Fknowledge\u002Fsettings\u002Fbooking-settings\u002Fmessage-templates",{"title":48,"icon":407},{"title":406,"description":1297},"Wy6B8zPqgoT0dZn64KGyUrDVcSlmBYiJXiPMvWAIaas",[1313,1315],{"title":402,"path":403,"stem":404,"description":1314,"icon":396,"children":-1},"Napisz szablon e-maila: temat, treść, zmienne, np. imię i nazwisko klienta i suma, oraz zdecyduj, czy załączyć fakturę, kod QR lub dokumenty.",{"title":413,"path":414,"stem":415,"description":1316,"icon":407,"children":-1},"Napisz wiadomość SMS, Viber lub Telegram: jej treść, zmienne, bloki warunkowe oraz załączniki i przyciski, które obsługuje dany kanał.",1793354955014]