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API","\u002Fpl\u002Fdevelopers\u002Fapi-reference","pl\u002F03.developers\u002F05.api-reference","i-prime-server",{"title":770,"path":771,"stem":772,"icon":6},"Przykłady","\u002Fpl\u002Fdevelopers\u002Fexamples","pl\u002F03.developers\u002F06.examples",{"id":774,"title":775,"body":776,"description":1159,"extension":1160,"links":1161,"meta":1162,"navigation":1171,"path":273,"seo":1172,"stem":274,"__hash__":1173},"docs_pl\u002Fpl\u002F01.guides\u002F06.conversations\u002F03.channels\u002F02.olx.md","Integracja z OLX",{"type":777,"value":778,"toc":1147},"minimark",[779,796,817,822,878,882,921,939,953,957,964,985,989,1000,1011,1015,1033,1037,1040,1066,1070,1100,1104],[780,781,782,783,786,787,791,792,795],"p",{},"Połącz swoje konto ",[784,785,272],"strong",{}," (olx.ua), a każda wiadomość, którą kupujący wysyłają w sprawie Twoich ogłoszeń, będzie trafiać do ",[788,789,790],"a",{"href":251},"Rozmów",". Zespół odpowiada z Requiply w przeglądarce lub w aplikacji mobilnej albo najpierw odpowiada ",[788,793,794],{"href":255},"asystent AI",", a ogłoszenie, o które pyta kupujący, jest widoczne nad czatem.",[797,798,799,802,803,807,808,811,812,816],"note",{},[784,800,801],{},"Beta."," OLX jest częścią skrzynki Rozmowy, którą włącza się w ",[788,804,806],{"href":805},"\u002Fpl\u002Fguides\u002Fsettings\u002Forganization\u002Ffeatures#w%C5%82%C4%85cz-skrzynk%C4%99-rozm%C3%B3w","Funkcjach organizacji",". Karta OLX na stronie Komunikacja pojawia się tylko wtedy, gdy skrzynka jest włączona. Znacznik ",[784,809,810],{},"Beta"," na logo OLX po najechaniu pokazuje: ",[813,814,815],"em",{},"Beta. Ten kanał działa, a my stale go ulepszamy na podstawie Twoich opinii."," Jest dostępny dla każdej organizacji.",[818,819,821],"h2",{"id":820},"zanim-zaczniesz","Zanim zaczniesz",[823,824,825,838],"table",{},[826,827,828],"thead",{},[829,830,831,835],"tr",{},[832,833,834],"th",{},"Wymaganie",[832,836,837],{},"Dlaczego jest ważne",[839,840,841,850,858,866],"tbody",{},[829,842,843,847],{},[844,845,846],"td",{},"Włączona skrzynka Rozmowy",[844,848,849],{},"Rozmowy z OLX są w skrzynce.",[829,851,852,855],{},[844,853,854],{},"Administrator w Requiply",[844,856,857],{},"Kanały łączą tylko administratorzy.",[829,859,860,863],{},[844,861,862],{},"Dane logowania do konta OLX",[844,864,865],{},"Logujesz się na stronie samego OLX; Requiply nigdy nie widzi Twojego hasła do OLX.",[829,867,868,875],{},[844,869,870,871,874],{},"Plan ",[784,872,873],{},"Advanced",", tylko dla odpowiedzi AI",[844,876,877],{},"Odbieranie wiadomości z OLX i odpowiadanie na nie działa w każdym planie.",[818,879,881],{"id":880},"łączenie-konta-olx","Łączenie konta OLX",[883,884,885,905,912,915],"ol",{},[886,887,888,889,892,893,901,902,904],"li",{},"Otwórz ",[784,890,891],{},"Ustawienia → Integracje → Komunikacja",", pod adresem ",[788,894,898],{"href":895,"rel":896},"https:\u002F\u002Fapp.requiply.com\u002Fsettings\u002Fintegrations\u002Fcommunications",[897],"nofollow",[899,900,895],"code",{},", i znajdź kartę ",[784,903,272],{},".",[886,906,907,908,911],{},"Naciśnij ",[784,909,910],{},"Zaloguj się przez OLX",". OLX otwiera swoją stronę logowania i zgody.",[886,913,914],{},"Zaloguj się na konto OLX, do którego należą Twoje ogłoszenia, i zezwól na dostęp.",[886,916,917,918,904],{},"OLX przenosi Cię z powrotem do Requiply, a karta pokazuje ",[784,919,920],{},"Skonfigurowano",[922,923,924,929],"figure",{},[925,926],"img",{"src":927,"alt":928},"\u002Fassets\u002Fsettings\u002Fintegrations\u002Folx\u002Folx-card.png","Karta OLX na stronie Komunikacja w trybie ciemnym: tytuł OLX ze znacznikiem OLX, logo OLX, zielony status Skonfigurowano i przycisk Zarządzaj",[930,931,932],"figcaption",{},[780,933,934,935,938],{},"Karta OLX po połączeniu konta. ",[784,936,937],{},"Zarządzaj"," otwiera konto, godzinę ostatniego sprawdzenia i link do ustawień kanału i asystenta AI.",[780,940,941,942,944,945,948,949,952],{},"Konto pojawia się wtedy na karcie ",[784,943,259],{}," w ",[788,946,947],{"href":261},"ustawieniach skrzynki omnichannel",", gdzie możesz je wstrzymać, odłączyć albo wybrać, kiedy asystent AI odpowiada kupującym z OLX. Przyciskiem ",[784,950,951],{},"Połącz kolejne konto"," możesz połączyć więcej niż jedno konto OLX.",[818,954,956],{"id":955},"jak-przychodzą-wiadomości","Jak przychodzą wiadomości",[780,958,959,960,963],{},"OLX nie przesyła nowych wiadomości do innych aplikacji, więc Requiply sprawdza je co ",[784,961,962],{},"10–15 sekund",". Karta pokazuje, kiedy konto było ostatnio sprawdzane.",[965,966,967,973,979],"ul",{},[886,968,969,972],{},[784,970,971],{},"Zaraz po połączeniu"," do skrzynki trafiają czaty z nieprzeczytanymi wiadomościami. Starsze czaty pojawiają się, gdy kupujący napisze ponownie, a wcześniejsze wiadomości zostają zachowane jako historia.",[886,974,975,978],{},[784,976,977],{},"Jeden czat na kupującego i ogłoszenie."," OLX prowadzi osobny czat dla każdego ogłoszenia, o które pyta kupujący, i tak samo robi skrzynka.",[886,980,981,984],{},[784,982,983],{},"Pliki i zdjęcia"," wysyłane przez kupujących są zapisywane w Requiply, ponieważ linki OLX do nich wygasają po mniej więcej godzinie.",[818,986,988],{"id":987},"karta-ogłoszenia","Karta ogłoszenia",[780,990,991,992,995,996,999],{},"Każda rozmowa z OLX pokazuje nad wątkiem ogłoszenie, którego dotyczy: zdjęcie, tytuł, cenę i ",[813,993,994],{},"Nieaktywne",", gdy ogłoszenie nie jest już opublikowane. ",[784,997,998],{},"Otwórz w OLX"," otwiera ogłoszenie; strzałka zwija kartę do jednej linii. Dane odświeżają się wraz z nowymi wiadomościami, a asystent AI też je odczytuje, więc wie, o jaki sprzęt chodzi kupującemu.",[922,1001,1002,1006],{},[925,1003],{"src":1004,"alt":1005},"\u002Fassets\u002Fconversations\u002Finbox\u002Fthread-olx.png","Rozmowa w OLX z Sophie w skrzynce. Wyróżniona karta ogłoszenia: Ogłoszenie (OLX), Rode Procaster microphone for rent, 750 UAH, z przyciskiem Otwórz w OLX i strzałką zwijania. Kupująca pyta, czy Procaster jest dostępny w przyszłym tygodniu, asystent AI podaje cenę za dobę i kaucję (podwójny ptaszek pokazuje, że kupująca przeczytała odpowiedź), kupująca wybiera od wtorku do czwartku, a asystent potwierdza 3 dni za 2250 UAH i prosi o numer telefonu. Wyróżniona notatka na dole: Odpowiada asystent AI. Twoja odpowiedź przejmie rozmowę, z przyciskiem Przejmij",[930,1007,1008],{},[780,1009,1010],{},"Kupująca z OLX, której odpowiada asystent AI, z ogłoszeniem na górze. Podwójny ptaszek pokazuje, że kupująca przeczytała odpowiedź.",[818,1012,1014],{"id":1013},"odpowiadanie","Odpowiadanie",[965,1016,1017,1023],{},[886,1018,1019,1022],{},[784,1020,1021],{},"Z Requiply."," Pisz w polu odpowiedzi. Długie odpowiedzi są dzielone na kilka wiadomości w OLX. OLX wymaga tekstu w każdej wiadomości, więc pliki wysłane bez tekstu są wysyłane z nazwami plików jako treścią.",[886,1024,1025,1028,1029,1032],{},[784,1026,1027],{},"Z aplikacji OLX."," Odpowiedzi wpisane w aplikacji OLX w telefonie też pojawiają się w wątku, z podpisem ",[813,1030,1031],{},"Wysłano z: OLX",". Ponieważ włączył się człowiek, rozmowa, w której odpowiadał asystent AI, przechodzi do zespołu.",[818,1034,1036],{"id":1035},"status-przeczytania","Status przeczytania",[780,1038,1039],{},"Requiply i OLX wzajemnie synchronizują status przeczytania:",[965,1041,1042,1048,1054,1060],{},[886,1043,1044,1047],{},[784,1045,1046],{},"Otwarcie rozmowy"," w Requiply oznacza czat jako przeczytany w OLX.",[886,1049,1050,1053],{},[784,1051,1052],{},"Odpowiedź"," z Requiply, wysłana przez członka zespołu lub asystenta AI, też oznacza czat jako przeczytany w OLX, więc aplikacja OLX nie pokazuje dalej czatów z odpowiedzią jako nowych.",[886,1055,1056,1059],{},[784,1057,1058],{},"Przeczytanie czatu w aplikacji OLX"," zeruje liczbę nieprzeczytanych wiadomości w Requiply, o ile ostatni pisał kupujący.",[886,1061,1062,1065],{},[784,1063,1064],{},"Przeczytane przez kupującego."," Gdy kupujący przeczyta Twoją odpowiedź, obok godziny tej wiadomości pojawia się podwójny ptaszek, w przeglądarce i w aplikacji mobilnej. Requiply sprawdza to przez dwa dni od Twojej ostatniej wiadomości.",[818,1067,1069],{"id":1068},"typowe-sytuacje","Typowe sytuacje",[965,1071,1072,1082,1091],{},[886,1073,1074,1077,1078,1081],{},[784,1075,1076],{},"„Czy to jeszcze aktualne?” o północy."," Gdy OLX jest ustawiony na odpowiadanie ",[784,1079,1080],{},"Zawsze",", asystent w kilka sekund odpowiada ceną i kaucją z Twojego katalogu i prosi o numer telefonu, zanim przekaże pytanie o rezerwację zespołowi.",[886,1083,1084,1087,1088,1090],{},[784,1085,1086],{},"Menedżer odpowiada w biegu z aplikacji OLX."," Odpowiedź pojawia się w Requiply z podpisem ",[813,1089,1031],{},", a asystent przestaje odpowiadać temu kupującemu.",[886,1092,1093,1096,1097,1099],{},[784,1094,1095],{},"Ogłoszenie zostało usunięte."," Karta pokazuje ",[813,1098,994],{},", a rozmowa zostaje w skrzynce razem z historią.",[818,1101,1103],{"id":1102},"wskazówki-i-ostrzeżenia","Wskazówki i ostrzeżenia",[965,1105,1106,1120,1130],{},[886,1107,1108,1111,1112,1115,1116,904],{},[784,1109,1110],{},"Numery telefonów zostają w OLX."," OLX nie udostępnia numerów telefonów kupujących innym aplikacjom, więc zostaw opcję ",[784,1113,1114],{},"Proś o telefon lub e-mail przed przekazaniem"," włączoną w ",[788,1117,1119],{"href":1118},"\u002Fpl\u002Fguides\u002Fconversations\u002Fchannels#karta-asystent-ai","ustawieniach",[886,1121,1122,1125,1126,1129],{},[784,1123,1124],{},"Pojawiają się też czaty, w których jesteś kupującym."," Jeśli ktoś używa tego samego konta OLX, aby pisać do innych sprzedawców, te czaty też trafiają do skrzynki. Ich karta ogłoszenia pokazuje tylko numer ogłoszenia, ponieważ OLX nie udostępnia Requiply ogłoszeń innych sprzedawców. Ustaw dla OLX odpowiadanie ",[784,1127,1128],{},"Nigdy",", jeśli konto służy do kupowania, albo zamykaj takie czaty.",[886,1131,1132,1135,1136,1139,1140,1143,1144,904],{},[784,1133,1134],{},"Gdy OLX przestanie akceptować logowanie",", karta pokazuje ",[813,1137,1138],{},"OLX przestał akceptować logowanie. Zaloguj się ponownie, aby dalej otrzymywać wiadomości.",", a kanał ma status ",[784,1141,1142],{},"Wymaga uwagi",". Naciśnij ",[784,1145,1146],{},"Zaloguj się ponownie",{"title":1148,"searchDepth":1149,"depth":1149,"links":1150},"",2,[1151,1152,1153,1154,1155,1156,1157,1158],{"id":820,"depth":1149,"text":821},{"id":880,"depth":1149,"text":881},{"id":955,"depth":1149,"text":956},{"id":987,"depth":1149,"text":988},{"id":1013,"depth":1149,"text":1014},{"id":1035,"depth":1149,"text":1036},{"id":1068,"depth":1149,"text":1069},{"id":1102,"depth":1149,"text":1103},"Połącz konto OLX, aby wiadomości kupujących dotyczące Twoich ogłoszeń OLX trafiały do skrzynki Rozmowy: logowanie przez OLX, karta ogłoszenia nad każdym czatem, odpowiedzi AI, odpowiedzi z aplikacji OLX, pliki, znaczniki przeczytania i ograniczenia integracji z OLX.","md",null,{"gitbook":1163,"translation":1167,"aliases":1169},{"source":1164,"icon":1165,"url":1166},"settings\u002Fintegrations\u002Folx.md","store","https:\u002F\u002Frequiply.gitbook.io\u002Frequiply-docs\u002Fknowledge\u002Fsettings\u002Fintegrations\u002Folx",{"source":1168},"ca2a0b79559aab0a",[1170],"\u002Fknowledge\u002Fsettings\u002Fintegrations\u002Folx",{"title":272,"icon":275},{"title":775,"description":1159},"DJcnNlmiRHtQ3m7pM3ZptzcDmK_7w20tc09xx7QUw2c",[1175,1177],{"title":267,"path":268,"stem":269,"description":1176,"icon":270,"children":-1},"Połącz konto firmowe lub konto twórcy na Instagramie, aby wiadomości Instagram Direct trafiały do skrzynki Rozmowy: dostęp do bety, ustawienie Połączone narzędzia, logowanie przez Instagram, udostępnione posty, rolki i odpowiedzi na relacje, reklamy, 24-godzinne okno odpowiedzi i ograniczenia integracji z Instagramem.",{"title":277,"path":278,"stem":279,"description":1178,"icon":280,"children":-1},"Notatki, zdjęcia, pliki i koszty, które zespół dołącza do pozycji, zadania, rezerwacji lub klienta, oraz automatyczna historia, którą Requiply zapisuje obok nich.",1793354953392]