Terms of Service

You can start using Requiply by:

• Completing the online registration form and receiving confirmation from us; or
• Signing an individual agreement with us directly.

To use Requiply, you must:

• Be at least 18 years old
• Be legally able to enter into contracts
• Use the service for business purposes (not personal use)
• Provide accurate and complete information

Our platform provides rental business management tools including:

• CRM system for managing customers and rentals
• Website builder for creating your rental website
• Payment processing integrations
• Inventory management tools
• Booking and reservation systems
• Additional features based on your Service Plan

Your access to features depends on your chosen Service Plan. Different plans offer different features and pricing.

We commit to providing services with reasonable care, skill, and expertise. However, we cannot guarantee uninterrupted or error-free service.

• Request trial access through our website
• Or receive trial access during registration
• Trial starts when you activate your account

• Choose a paid plan to continue with full access
• Or continue with limited free features if you don't select a paid plan
• Your data remains safe - we don't delete it

• One trial per customer/business
• We reserve the right to deny trial access in cases of suspected abuse
• Cannot be combined with other promotional offers unless stated

When you choose a paid plan, you subscribe for an initial period (monthly, annually, etc.). Your plan automatically renews unless you cancel.

We may change prices. We'll notify you in advance:

• Monthly plans: 14 days notice before the change
• Longer plans: 60 days notice before the change

If you continue using the service after the notice period, you accept the new prices.

• You can upgrade your plan at any time - changes take effect immediately
• Downgrades typically take effect at your next renewal date
• Some features may become unavailable when downgrading

• All prices are shown excluding VAT (if applicable)
• Additional taxes or fees may apply based on your location
• Invoices will show final amount including all applicable taxes

• Payments are due in advance for each billing period
• You have 30 days from invoice date to pay
• We accept payments in EUR or UAH (at NBU exchange rate on payment date)

• Payments are generally non-refundable
• If we terminate the agreement (not due to your breach), you may receive a prorated refund
• No refunds for partial month usage
• Canceling your subscription stops future charges but doesn't refund the current period

We accept payment through our integrated payment processors. You must comply with their terms as well.

You grant us permission to use your data only as needed to:

• Provide the services to you
• Improve and maintain the platform
• Comply with legal requirements
• This permission ends when you close your account

We take reasonable measures to protect your data, including:

• Encryption of sensitive information
• Regular security updates
• Access controls and authentication
• Secure data centers

• You can export your data before closing your account
• We may keep your data for 30 days after account closure
• After that, we may delete all your data permanently
• We may retain some data as required by law

Our Privacy Policy explains in detail how we collect, use, and protect your information. Please review it separately.

Requiply is designed for legitimate rental business operations. Use it responsibly and legally.

If you violate these rules, we may:

• Suspend your account immediately
• Terminate your account without refund
• Report illegal activities to authorities
• Take legal action for damages

Requiply owns all rights to:

• The platform software and code
• Our logo, branding, and trademarks
• Design, layout, and user interface
• Documentation and help materials
• Any improvements or updates we make

You retain all rights to your data, content, and customer information.

We grant you a limited, non-exclusive license to use Requiply for your business. This means you can:

• Access and use the platform as intended
• Create websites using our tools for your business

You cannot:

• Copy, modify, or reverse engineer our software
• Remove our branding or copyright notices
• Create competing services based on Requiply

If you provide feedback or suggestions, we can use them freely without compensation or obligation to you.

We strive to keep Requiply available 24/7, but we cannot guarantee uninterrupted access. Service may be temporarily unavailable due to:

• Scheduled maintenance
• Technical issues or emergencies
• Third-party service outages
• Circumstances beyond our control

• We perform regular maintenance to improve the service
• We'll try to schedule maintenance during low-traffic periods
• We'll notify you in advance when possible
• Emergency maintenance may occur without notice

We do not provide specific uptime guarantees or service level agreements (SLAs) unless separately agreed in writing.

Support is available through:

• Email support
• Help documentation and guides
• In-app support features

We provide support for:

• Platform functionality and features
• Technical issues with the service
• Account and billing questions

We don't provide:

• Custom development or coding services
• Business consulting
• Support for third-party integrations (contact them directly)

We aim to respond promptly but cannot guarantee specific response times. Support is provided during business hours.

• You can cancel anytime by deleting your account or notifying us in writing
• Cancellation stops future billing but doesn't refund the current period
• You can continue using the service until the end of your paid period
• Follow the cancellation notice periods mentioned in Section 5.2

We may terminate your account if:

• You violate these Terms
• You fail to pay on time
• You engage in prohibited activities
• We decide to discontinue the service (with 6 months notice)

• Your access ends immediately or at end of paid period
• Outstanding payments become due immediately
• You must export your data before termination - we're not obligated to provide it after
• Provisions regarding payment, liability, and intellectual property survive termination

• Data loss due to your failure to back up
• Issues caused by third-party integrations
• Your violation of laws or regulations
• Unauthorized access due to your security failures
• Content or accuracy of your data
• Actions of your employees or contractors using your account

You're responsible for:

• All activities under your account
• Content you upload or create
• Compliance with laws affecting your business
• Any damages you cause to us or other users

You agree to defend and indemnify us from any claims, damages, or costs (including legal fees) arising from:

• Your use of the service
• Your violation of these Terms
• Your violation of laws or others' rights
• Content you upload or create

These limitations don't apply to:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be limited by law

We're not liable for delays or failures caused by circumstances beyond our reasonable control, including:

• Natural disasters (earthquakes, floods, storms)
• War, terrorism, civil unrest
• Government actions or regulations
• Internet or telecommunications failures
• Power outages
• Pandemics or health emergencies
• Strikes or labor disputes
• Failures of third-party services we depend on

• We'll make reasonable efforts to resume normal service
• We'll communicate with you about the situation when possible
• Your payment obligations may be suspended during extended outages

We may update these Terms from time to time to reflect:

• Changes in our services
• Legal or regulatory requirements
• Business needs

• We'll post updated Terms on our website with a new "Last Updated" date
• For significant changes, we'll notify you by email or in-app notification
• Changes take effect 30 days after notification (or immediately for urgent legal changes)

• Continuing to use Requiply after changes means you accept the new Terms
• If you don't agree, you can cancel your account before changes take effect

These Terms, together with our Privacy Policy and any individual agreement you've signed, constitute the entire agreement between us.

Both parties agree to keep confidential information private, including:

• Business information not publicly available
• Technical details about the platform
• Pricing and terms not publicly disclosed

• You cannot transfer your rights or obligations without our written consent
• We can transfer our rights and obligations to another company (e.g., in case of sale or merger)

If any provision of these Terms is found invalid or unenforceable, the rest remains in effect.

Our failure to enforce any provision doesn't waive our right to enforce it later.

These Terms don't create a partnership, agency, or employment relationship between us.

The English version of these Terms is the official version. Translations are provided for convenience only.

These Terms are governed by the laws of Ukraine, without regard to conflict of law provisions.

If a dispute arises:

• First, contact us to try to resolve it amicably
• We'll make good faith efforts to resolve disputes through negotiation
• If negotiation fails, disputes will be resolved in the courts of Lviv, Ukraine

If you're a consumer in the EU, you retain rights under local consumer protection laws, including the right to bring proceedings in your local courts.

EU customers can use the European Commission's Online Dispute Resolution platform at: https://ec.europa.eu/consumers/odr

For questions about these Terms or our services:

Legal notices must be sent in writing to the address above or via email. Notices are considered received:

• Email: 24 hours after sending (if no delivery failure)
• Registered mail: Upon delivery confirmation