How can a rental business manage Telegram, Instagram and OLX messages in one place?

Switch on Conversations under Settings → Features and connect your channels. Telegram, your website chat and the client portal chat work today, and OLX is in beta. To connect Instagram Direct, write to info@requiply.com with your Instagram handle.

How do I rent equipment as a bundle with a discount?

Create a bundle from the items that always go out together and set a discount for the set. On a booking, the bundle adds its items as ordinary lines, so availability, unit assignment and checklists work as before.

Can the Requiply Assistant change my bookings?

No. It only reads your workspace data and sees what your own permissions allow. For an AI that makes changes after you confirm a preview, connect Claude or ChatGPT through the AI integration.

How do I keep the deposit separate from rental income?

Keep the deposit out of booking payments (Settings → Bookings → Deposits) is on by default: online payments cover only the rental and you collect the deposit separately. It applies to new bookings; existing bookings stay as they were created.

Requiply 1.3.2: One Inbox, Bundles and AI for Equipment Rental

What's New in Requiply 1.3.2?

This release helps rental businesses answer clients faster, rent gear as sets and check how the business is doing without opening a report.

1. One Inbox for Every Client Chat

The Conversations inbox in the web app: a list of chats from Instagram, Telegram, OLX and the website, and an Instagram conversation that started from an ad. The client replied to a story, the AI assistant answered and handed over, Oliver joined the conversation, and the right panel shows the contact, who handles it and the Instagram ad it came from — A chat that started from an Instagram ad (Source, highlighted): the AI answered first, then a team member took over.

Clients write wherever suits them: in Telegram, under your Instagram story, on OLX, in your website chat or in the client portal. Each channel used to live on someone's phone, and requests got lost. Switch on Conversations under Settings → Features and every chat lands in one list.

The AI answers first: it checks availability and prices, files booking requests and hands the chat to your team with a short summary

Choose when the AI answers: always, outside working hours or never

Take over, assign, return to AI or close a chat, and edit or delete your own replies

Posts, reels and story replies show as cards, and a Source line shows the ad the client came from

Every conversation is linked to its client card

The inbox is in beta on every plan; AI answers need the Advanced plan. The knowledge base explains how to connect each channel.

2. Bundles: Rent the Whole Kit in One Click

The bundle form for Podcast duo kit: two Rode Procasters, two boom arms, two cables and an interface with a 10% discount, the Generate from items button and a preview card with a single AI photo of the whole set and the price per day together and separately — Generate from items (highlighted) turned four product photos into one picture of the whole kit.

The Bundles view of the inventory in the iOS app: Podcast duo kit at -10% with its AI photo and Streaming kit at -15% — Generate from items (highlighted) turned four product photos into one picture of the whole kit.

A podcast studio rents two microphones, boom arms, cables and an interface together almost every time. Instead of five lines per booking and a discount worked out by hand, switch on Bundles under Settings → Features. The kit becomes one item with one discount.

Pick the items, how many of each go in the set, and the bundle discount

AI makes a studio photo of the whole kit from your product photos, for 15 AI credits

A bundle is offered only while every piece is free

Discounts apply in order: bundle, client, booking adjustment

Works on the web, in the mobile app, the client portal, the AI assistants and the API

Suggested at the Right Moment

The Add booking form with Rode Procaster picked and a hint under it: Rode Procaster is part of the bundle Podcast duo kit (10% off). Add the bundle instead? with the buttons Add bundle and Dismiss

When someone picks one item of a kit, Requiply offers the whole bundle: to staff in the booking form, to clients as a Book it as a set card in the portal. The AI assistants also mention the bundle before quoting a price. You decide who sees the suggestion: your team, your clients or both.

3. An Assistant That Knows Your Business

The Requiply Assistant over the clients list answering Which clients owe me money: 13 bookings with an unpaid balance totaling $1,853.92 and a table of bookings with clients, statuses and balances due — The total first, then the bookings behind it, each one a link.

The Requiply Assistant no longer only explains how Requiply works. It now answers questions about your rental business: "What goes out and comes back today?", "Which clients owe me money?", "What's my revenue this month?", "Is the Streaming kit free this weekend and what would it cost?"

Answers lead with the number, then a short table linking every booking, sale and item

Today or last month means your organization's time zone

How-to answers come from the knowledge base with a screenshot of the screen you need

It answers in the language you write in, and drafting email, message and document templates now costs half the AI credits.

4. Mentions, Replies and Push Notifications

The Comments drawer of booking #25: Emily Carter mentions Oliver Grant about a crackling XLR cable, Oliver's reply quotes her comment, and typing @Em in the composer opens a suggestion list with Emily Carter

Comments on bookings, items, clients and tasks became a conversation. Type @ to mention a teammate, or reply to a comment with a quote that links back to the original.

Mentioned teammates and the author of the comment you reply to get a push

Assigning someone to a task or a booking's service sends a push too

Several events on one booking arrive as one notification, and a tap opens the exact comment

A new workflow action pushes to a whole group, such as everyone in the warehouse

5. Keep the Deposit Out of the Payment

The Deposits settings page with a percentage deposit and the switch Keep the deposit out of booking payments turned on

Many rental companies take the deposit in cash or as a separate transfer. Collected through a payment link, it mixes with rental income, which is an accounting problem in some countries. Keep the deposit out of booking payments under Settings → Bookings → Deposits leaves only the rental cost in online payments. The deposit shows separately as collected separately on the booking, in the portal and in the app.

6. In the Mobile App

The new Analytics screen in the iOS app: revenue for October with the change against the previous period, expenses, profit, utilization, repeat customers and bookings by stage — New analytics and the inbox on iPhone. Android has the same features.

The Custom period sheet with quick picks Last 7 days, Last 30 days, Last 90 days and Last year, and October 5 to 10 selected in the calendar — New analytics and the inbox on iPhone. Android has the same features.

Conversations and Assistant tabs, with chat history and your AI credit balance; switch them on in More

A new Analytics screen: custom periods, comparison with the previous period and top items by revenue, profit or utilization

Bundles in bookings and as their own view in the inventory

An offline badge on your avatar, and no duplicate booking when a request is retried

Edit your name and photo from the profile

7. Smaller Improvements

Booking status changes apply instantly, and inventory, import and analytics load faster

ChatGPT connects through its new Plugins page, with a step-by-step tutorial

Monobank tokens from business cabinets and legal entities now verify

Binotel shows when the provider switched the account off, and saving the integration reconnects it

Portal clients can ask about a specific item in the chat and skip phone confirmation on sign-up

Percentage rates for task assignees, and analytics chart amounts in your own currency

Frequently Asked Questions

What's Next?

Next we want to turn more conversations into bookings without leaving the chat. Write to us at info@requiply.com and tell us which channel your clients use most and which kits you rent most often.