Bookings

The rules every rental follows: statuses and their transitions, how bookings are created, minimum duration and buffers, deposits, subrentals, and message templates.

Booking settings control booking statuses, booking creation rules, duration rules, and communication around bookings.

Status configuration

Booking statuses define the statuses a booking can move through, the allowed transitions between them, whether each status holds inventory, and its lifecycle (active, completed, or cancelled), which the Dashboard and reports rely on. Every status is your organization's own: the seven you start with can be renamed, recolored, and deleted like any status you add.

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Dates buffer

Booking duration settings add time before or after bookings so teams can prepare items, inspect returns, or avoid tight turnarounds.

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Booking creation

Booking creation settings control booking creation, checkout behavior, date picking, and cart-related booking rules.

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Deposits

Deposits settings control the refundable amount collected with each booking, including the org-wide policy (none, fixed, or percentage) and how per-product overrides interact with it.

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Subrentals

Subrental settings control the default supplier markup and supplier directory. This entry appears only after an organization admin enables subrentals under Organization → Features.

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Email templates

Email templates are reusable messages for client communication. Templates can include booking, client, and organization variables.

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Message templates

Message templates are the messenger counterpart to email templates — the short texts workflows send over SMS, Viber, and Telegram. Telegram templates can also carry formatting, PDF attachments, and link buttons.

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Add or edit pricing discount

Create or edit a named percentage discount and preview what it does to an item's price before saving it.

Booking statuses

Rename, recolor, add and delete booking statuses, choose the allowed transitions, and decide which statuses hold stock, open a checklist, and count as active, completed, or cancelled. Every status is editable.