Organization features
The Features page lets an organization admin turn optional organization-wide functionality on or off. Open Settings → Organization → Features, at https://app.requiply.com/settings/org/features.
Seven features are available today:
| Feature | Default | Plan |
|---|---|---|
| Enable subrentals | Off | Any |
| Enable QR codes & barcodes | Off (on for organizations already on Advanced when the feature launched) | Advanced |
| ↳ Primary barcode type | Code 128 | Advanced |
| Enable pickup & return checklists | Off | Any |
| ↳ Unit assignment | Assign units at pickup | Any |
| Enable booking cost adjustments | Off | Any |
| ↳ Adjustment types | All three for organizations turning it on now; Charged periods only for organizations that had it on before September 2026 | Any |
| Enable sales | Off | Advanced |
| Enable conversations inbox (Beta) | Off | Any (AI answers need Advanced) |
| Bundles | Off | Any |
| ↳ Recommendations | Internal and External | Any |
Toggles are not applied until you click Save; Cancel restores the last saved values.
Some features carry extra settings of their own. When such a feature is switched on, its settings appear underneath the description and are saved together with the toggle.

Optional organization-wide features live on one page, each with its own description and toggle. Two of them carry a setting of their own, shown under the description once the feature is on. Nothing takes effect until Save. This screenshot predates the booking cost adjustments row, shown further down.
Enable subrentals
Subrentals are disabled by default. To start using them:
- Turn on Enable subrentals.
- Click Save.
- Open Settings → Bookings → Subrentals to set the default margin and create suppliers.
Once enabled, Requiply adds subrental controls to inventory and booking workflows and makes the Subrentals settings entry visible. Supplier-sourced catalog products can also appear on the client portal.
What happens when subrentals are disabled
Disabling the feature stops new subrental activity without removing historical records:
- Subrental settings and supplier entries disappear from the settings menu. Opening those URLs directly redirects to the Features page.
- Supplier-sourced catalog products are excluded from booking creation, the client portal, public item pages, and item showcases.
- Existing subrental catalog groups cannot be edited while the feature is off.
- Existing booking subrentals remain visible for financial and invoice history. Adding, editing, changing status, and assigning an invoice group are disabled; deletion remains available.
- Existing subrental lines remain available to invoice generation and historical reporting.
API behavior
Supplier-sourced inventory is excluded from API inventory responses while the feature is disabled. Publishable-key inventory, quote, and booking-request flows exclude subrental products even when the feature is enabled. Use a secret key on a trusted server for enabled organizations that need API access to subrental catalog products.
Enable QR codes & barcodes
Show QR codes and barcodes for inventory, export printable labels, and scan them in the mobile app to open the matching unit. The full feature is described under QR codes and barcodes.
This feature requires the Advanced plan:
- On Advanced, turn the toggle on and Save. Organizations that were already on Advanced when the feature shipped had it switched on automatically, so their existing QR codes kept working.
- On Core, the row carries an Advanced badge with a crown, the toggle is disabled, and the crown button opens Choose your plan, see Billing & plans.
When the feature is on:
- Item and item group pages show their QR code; item pages also show a Barcodes row with the unit's primary code, the other codes it carries, and a Tie external barcode action.
- QR and Barcode columns can be shown on Manage inventory, and bulk Export QRs / Export barcodes actions appear.
- The mobile app's scan button opens the camera scanner. See Scanning barcodes and QR codes.
- The QR and barcode rows and columns become available on Detail page fields and Table column layout.
- A handheld scanner works anywhere on Add booking: each scanned code adds its item without clicking into a field first.
When it is off, all of the above is hidden. Codes are not deleted — they are generated automatically for every unit and come back unchanged when the feature is enabled again. Saved detail-page and table layouts keep their QR and barcode entries too, so nothing has to be reconfigured when the feature is switched back on.
Primary barcode type
With the feature switched on, a Primary barcode type dropdown appears under it. It sets the kind of barcode the organization works with day to day; opening it shows an info icon beside each option with the explanation below:
| Option | Description |
|---|---|
| Code 128 (default) | Industry standard that encodes any value and is read by virtually every scanner. Units carry only their Requiply RQ… code. |
| EAN-8 | Short 8-digit code that fits small labels on compact gear. Every unit additionally gets a generated eight-digit EAN-8 code. |
Choosing EAN-8 and saving generates a code for every existing unit immediately, and new units get one on creation. Switching back to Code 128 stops generation but keeps the codes already issued, because labels printed from them may already be on your equipment.
The choice also decides which code is printed on a unit's label and which label size the export dialog preselects — see QR codes and barcodes.
Enable pickup & return checklists
Statuses flagged as pickup or return open a checklist where each unit is confirmed by hand or by scanning before the booking moves on. Progress is saved and recorded on the booking timeline. This section covers the switch only: for what a checklist is and how staff work through one, see Pickup and return checklists.
Available on every plan and off by default, so existing organizations are never redirected into a checklist unexpectedly.
When the feature is on, moving a booking into a status whose Checklist field is set to Pickup checklist or Return checklist opens that checklist first; the booking changes status only once every unit has been confirmed. The default statuses Ready for pickup (pickup), In progress (pickup) and Completed (return) carry those flags out of the box, and any status can be flagged or unflagged under Booking statuses.
The feature carries one option, Unit assignment — a dropdown under the description that decides when a booking gets its concrete units:
| Option | What it means |
|---|---|
| Assign units at pickup (default) | Bookings reserve quantities only; the exact units are scanned or picked during the pickup checklist. Good for larger warehouses where staff grab whatever is closest. |
| Assign units at booking | Specific units are auto-assigned the moment a booking is created. Good for small inventories where staff hand over exactly the reserved unit. |
Turning checklists on therefore switches an organization to pickup-time assignment unless you pick the other option. While the feature is off, units are always assigned at booking creation — the option only applies once checklists are running.
Availability is identical in both modes — a booking holds its reserved quantities from the moment it is created either way.
Whichever option is set, staff can also pin specific units while creating a booking, by scanning or typing unit codes on Add booking or in the mobile app. That needs Allow assigning units on creation under Booking creation and the Allow assigning units on booking creation permission in the member's group. Pinned units are assigned immediately; with Assign units at pickup, only the rest of the quantity waits for the checklist.
When it is off, the flags are ignored and every status changes directly. Checklists already confirmed stay on the booking timeline.
Enable booking cost adjustments
Members with the matching permission can adjust what a booking is charged: fewer or more periods than its dates produce, a percentage off the total, or a flat amount. The adjustment is stored on the booking and applied to invoices, documents and later date or item changes. The full feature is described under Booking cost adjustment.
Available on every plan and off by default. Until September 2026 this feature was called Enable chargeable period adjustment and only offered charged periods.
Adjustment types
While the feature is on, an Adjustment types field under the description lists what staff may use. Each option has an info icon with a short explanation:
| Option | What staff can do |
|---|---|
| Charged periods | Charge a booking for fewer or more days or months than its dates produce, for example half a day off for a Friday evening pickup. |
| Percentage | Take a percentage off the booking total, or add one on top, after the client discount. |
| Flat amount | Move the booking total by a flat sum in your currency. |
Pick at least one. With a single type the booking form shows that editor with no picker. The last ticked option cannot be removed.

The Adjustment types list of Enable booking cost adjustments, with all three types allowed.
Organizations that switch the feature on for the first time get all three types. Organizations that already used the chargeable period adjustment keep Charged periods only until an admin ticks the others and saves.
If you later untick a type, bookings that already use it keep their adjustment. Staff can still see it and reset it or replace it with an allowed type.
What staff get
When the feature is on, members whose permission group has Allow booking cost adjustments get:
- the Adjustments: row with Price and Deposit buttons on Add booking, and the same two chips on the Confirm step of the mobile app's booking creation,
- pencils next to the total and the deposit on the booking page, and the Booking cost adjustment and Deposit adjustment rows with the same pencils. They open the Price adjustment or Deposit adjustment dialog right on the booking page,
- the Booking cost adjustment and Deposit adjustment booking rows on Detail page fields.
The deposit adjustment uses the same types and switches; see Adjusting the deposit on one booking.
The Administrators group has the permission by default. Other groups need it switched on.
When the feature is off, the controls and both booking rows disappear. Adjustments already saved on bookings keep applying to totals, invoices, documents, and later date, item, or service changes.
Enable sales
Sell consumables like memory cards and batteries, on bookings or on their own, with stock tracking, reorder notifications and returns. The module is described under Sales.
Off by default. Reorder notifications mentioned in the description are not sent yet.
Since 30 September 2026 this feature requires the Advanced plan:
- On Advanced, turn the toggle on and Save.
- On Core, the row carries an Advanced badge with a crown, the toggle is disabled, and the crown button opens Choose your plan, see Billing & plans.
- An organization that moves from Advanced to Core keeps its products, stock, and sales, but Sales reads as off until it is back on Advanced.
When the feature is on:
- Rental object type on Add item offers Equipment for sale, a product with a stock count instead of units. See Sale items and stock.
- The sidebar gets a Sales section with Sales and New sale for members whose permission group has a Sales permission.
- Bookings get a Sold items row and the Sell items and Return items actions. See Sell items on a booking.
- The mobile app offers a Sales tab under More.
The Administrators group has all three Sales permissions by default. Other groups need them switched on under Permission groups.
If you or your group customized the sidebar before, saving opens a dialog: Sales is on, but not in your menu yet, with links to your account's menu editor and to the User groups tab. Add the Sales section there, see Sidebar menu layout.
When the feature is off, the Sales pages, the Sold items row, and the sale actions disappear, and /sales/... addresses redirect to this page. Products for sale stay in the inventory, and sold goods stay inside the totals of the bookings they were sold on.
Enable conversations inbox
Answer website chat, booking page and Telegram messages from one inbox. While it is off, chats are answered by the AI assistant only. The inbox is described under Conversations inbox.
The row carries a Beta tag. It is off by default for every organization, including existing ones.

The inbox is switched on here, for the whole organization.
The inbox, the channels and answering by hand work on every plan. Letting the AI assistant answer first needs the Advanced plan.
When the feature is on:
- The sidebar gets Conversations under Clients, with a badge for conversations waiting for your team, for members whose permission group has Allow access to conversations.
- Settings → Integrations → Omnichannel inbox appears for administrators, where Telegram, OLX and Instagram are connected, see Omnichannel inbox settings.
- The OLX and Instagram cards appear under Communications.
- Client pages can show a Conversations row, see Client details.
- Each member gets a Notifications tab under Account for conversation push notifications.
- The mobile app offers a Conversations tab under More.
- Your Telegram bot also delivers clients' messages to the inbox once the Telegram channel is connected.
When the feature is off, everything works as before the inbox: the website and portal chats are answered by the AI assistant only (on Advanced), Telegram keeps sending workflow notifications, and /conversations redirects to this page. Conversations already in the inbox are kept and come back when the feature is turned on again.
Bundles
Group item groups into fixed sets with one discount. Bundles appear in the booking item picker and can be recommended when one of their items is picked. Bundles, how they are priced and how they are booked are described under Bundles.
Available on every plan and off by default. Once it is on and saved, Bundles appears in the sidebar under Inventory.

Bundles with its Recommendations setting.
Recommendations
Where a bundle is suggested when one of its items is picked on its own. Pick at least one. A suggestion never changes the price by itself: staff or the client choose to add the bundle. Both options are on by default.
| Option | What it does |
|---|---|
| Internal (web and mobile app, staff assistant) | Staff see a hint in the booking form when a picked item is part of a bundle, and the staff assistant can suggest it. With this off, bundles are still offered in the staff item pickers; only the hints disappear. |
| External (client booking page, customer AI) | Clients see the bundle on the booking page and the customer AI can offer it. With this off, the client portal shows no bundles and the portal assistant cannot offer them. |
When the feature is off, the Bundles menu entry disappears, the bundle pages redirect to this page, and bundles are no longer offered for booking. Bookings that already contain a bundle keep their items and prices.